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TROUBLESHOOTING
Problem Solution/Issue
TV does not operate
Make sure the power cord is plugged in.
Try another AC outlet.
Power is off, check fuse or circuit breaker.
Unplug unit for an hour, then plug it back in.
Normal picture, but no
sound
Check the volume settings.
Sound muted? Press
button.
Try another channel.
Check audio cable connections.
The remote control
does not work
Make sure the remote control is in range with no obstructions.
Check the batteries.
Correct operating mode set: TV, VCR etc.
Poor sound or no
sound
Station or Cable TV experiencing problems, tune to another station.
Check sound adjustments (Volume or Mute).
Check for sources of possible interference.
Poor picture or no
picture
Station or Cable TV experiencing problems, tune to another station.
Make sure channels are set into memory.
Check antenna or Cable TV connections, adjust antenna.
Check for sources of possible interference.
Check picture control adjustments.
Poor TV reception
Ensure the antenna amplifier is turned on for Antenna TV.
Adjust the antenna position to a stronger signal receiving angle.
Check if the Antenna connection is tight.
Check if there is power supplied to the Antenna distribution box.
Check if your incoming cable is connected to the correct cable / antenna wall
connection.
Poor Cable / Satellite
TV Reception
Ensure antenna amp is turned off for cable signal.
Check if incoming cable is connected correctly.
Ensure cable splitter box has power.
Check if the incoming cable is connected to the correct cable / Satellite wall
connection.
Ensure Dish has no obstruction.
TV shuts off
Sleep Timer is set.
Power interrupted.
Black and white
image from the
connected AV device
Check video connections on both the TV and connected AV device. Ensure
all video cables are connected firmly.
English
CCD-0005519 Rev: 04-01-22
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