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43P~74P(DSI860)-SEA 9/15/04 2:50 PM Page 70 +
Callingfor Service
to the chart below when this unit does not function properly. If the problem you are experiencing is not
listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact
....................... the nearest authorized dealer or Samsung Electronics Service Center.
Disctraydoesnotopen.
Playbackdoesnotstart.
Playbackdoesnotstart
immediatelywhenthe
Play/Pausebuttonispressed,
Soundisnotproduced.
Soundcanbeheardonly
fromafewspeakersandnot
allsix.
Picturedoesnotappear,sound
isnotproduced,orthedisc
trayopens2to5 secondslater,
DolbyDigital5.1CH
SurroundSoundisnot
produced.
• Is the power cord plugged securely into the outlet?
• Turn off the power and then turn it back on.
• Is the region code of the disc "1" or "ALL"?
DVD discs purchased from abroad may not be playable.
• CD-ROMs and DVD-ROMs cannot be played on this DVD
player.
• Make sure that the rating level is correct.
• Are you using a deformed disc or a disc with scratches on
the surface?
• Wipe the disc clean.
• No sound is heard during fast playback, slow playback, and step
motion playback.
• Are the speakers connected properly? Is the speaker setup
correctly customized?
• Is the disc severely damaged?
• When listening to a CD or radio, sound is output to the front
speakers (L/R)only. Select "PRO LOGIC I1"by pressing I][IPL H
(Dolby Pro Logic II) on the remote control to use all six speakers.
• Make sure that the DVD disc is 5.1-CH compatible.
• If you set C, SL, and SR to NONE in the speaker mode in the
audio setup of the setup screen, no sound is heard from the
center speaker and the front left and right speakers. Set C, SL,
and SR to SMALL.
• Was the DVD player suddenly moved from a cold place to a warm
one? When condensation forms inside the player, remove the disc
and let the player stand for 1 or 2 hours with the power on. (You
can use the player again after condensation disappears.)
• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1
CH Surround Sound is produced only if the disc is recorded with
5.1 channel sound.
• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in
the information display?
.....
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