en
2
Table of contents
1 Safety ............................................4
1.1 General information....................4
1.2 Intended use...............................4
1.3 Restriction on user group...........4
1.4 Safe installation ..........................5
1.5 Safe use .....................................7
1.6 Safe cleaning and mainten-
ance............................................9
2 Preventing material damage .....10
3 Environmental protection and
saving energy.............................11
3.1 Disposing of packaging ...........11
3.2 Save energy and conserve
resources..................................11
3.3 Energy saving mode ................11
4 Installation and connection.......12
4.1 Unpacking the appliance .........12
4.2 Contents of package................13
4.3 Requirements for the install-
ation location ............................13
4.4 Removing the transit bolts .......14
4.5 Connecting the appliance ........15
4.6 Aligning the appliance..............16
4.7 Connecting the appliance to
the electricity supply.................17
5 Familiarising yourself with
your appliance............................18
5.1 Appliance .................................18
5.2 Detergent drawer......................19
5.3 Controls ....................................19
6 Display ........................................20
7 Buttons .......................................22
8 Programmes ...............................24
9 Accessories................................31
10 Before using for the
first time....................................31
10.1 Starting an empty washing
cycle .......................................31
11 Laundry.....................................32
11.1 Preparing the laundry .............32
11.2 Sorting laundry .......................33
11.3 Degrees of soiling ..................33
11.4 Care symbols on the care
labels ......................................34
12 Detergents and care
products ...................................34
12.1 Detergent recommendation ...34
12.2 Detergent dosage ..................35
13 Basic operation ........................36
13.1 Switching on the appliance ....36
13.2 Setting a programme .............36
13.3 Adjusting the programme
settings ...................................36
13.4 Loading laundry......................36
13.5 Using a measuring aid for
liquid detergent ......................37
13.6 Adding detergent and care
product ...................................37
13.7 Starting the programme .........37
13.8 Adjusting the "Ready in"
time before the programme
starts.......................................37
13.9 Soaking laundry .....................38
13.10 Adding laundry .....................38
13.11 Cancelling the pro-
gramme ................................38
13.12 Resuming the programme
when the programme
status is Rinse Hold .............38
13.13 Unloading the laundry ..........38
13.14 Switching off the appli-
ance......................................39
en
3
14 Childproof lock.........................39
14.1 Activating the childproof
lock.........................................39
14.2 Deactivating the childproof
lock.........................................39
15 Basic settings...........................40
15.1 Overview of the basic set-
tings........................................40
15.2 Changing the basic set-
tings........................................41
16 Cleaning and servicing............41
16.1 Tips on appliance care...........41
16.2 Cleaning the drum..................41
16.3 Cleaning the detergent
drawer.....................................41
16.4 Descaling................................42
16.5 Cleaning the drain pump........43
16.6 Cleaning the water outlet
hose at the siphon .................45
16.7 Clean the water inlet filters. ....46
17 Troubleshooting.......................48
18 Transportation, storage and
disposal ....................................56
18.1 Removing the appliance ........56
18.2 Inserting the transit bolts........56
18.3 Using the appliance again .....57
18.4 Disposing of old appliance ....57
19 Customer Service.....................58
19.1 Product number (E-Nr.) and
production number (FD).........58
20 Consumption values................59
20.1 Information for test institute....59
21 Technical specifications..........60
en Safety
4
1 Safety
Observe the following safety instructions.
1.1 General information
¡ Read this instruction manual carefully.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
Only use this appliance:
¡ For washing machine-washable fabrics and hand-washable wool
in accordance with the care label.
¡ With tap water and commercially available detergents and care
products suitable for washing machines.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 4000m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Children must not play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
Keep children under the age of 3 years and pets away from the
appliance.
Safety en
5
1.4 Safe installation
Take note of the safety instructions when installing the appliance.
WARNING‒Risk of electric shock!
Improper installation is dangerous.
▶
Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶
Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
▶
The protective conductor system of the domestic electrical in-
stallation must be properly installed. The installation must have
a sufficiently large cross section.
▶
When using a residual current circuit breaker, only use a type
with the mark.
▶
Never equip the appliance with an external switching device,
e.g. a timer or remote control.
▶
When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an
all-pole isolating switch must be installed in the permanent elec-
trical installation according to the installation regulations.
▶
When installing the appliance, check that the power cable is not
trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
▶
Never let the power cord come into contact with hot appliance
parts or heat sources.
▶
Never let the power cord come into contact with sharp points or
edges.
▶
Never kink, crush or modify the power cord.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved
adapters.
▶
Do not use extension cables or multiple socket strips.
▶
If the power cord is too short, contact Customer Service.
▶
Only use adapters approved by the manufacturer.
en Safety
6
WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶
Do not lift the appliance on your own.
If this appliance is not correctly installed in a washer-dryer stack,
the installed appliance may fall.
▶
Only stack the dryer on a washing machine using the connec-
tion kit from the dryer manufacturer . No other installation
method is permitted.
▶
Do not install the appliance in a washer-dryer stack if the dryer
manufacturer does not offer a suitable connection kit.
▶
Do not install appliances from different manufacturers and with
varying depths and widths in a washer-dryer stack.
▶
Do not install a washer-dryer stack on a platform; the appli-
ances may tip over.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶
Keep packaging material away from children.
▶
Do not let children play with packaging material.
CAUTION‒Risk of injury!
The appliance may vibrate or move when in use.
▶
Place the appliance on a clean, even, solid surface.
▶
Align the appliance using the appliance feet and a spirit level.
If hoses and power cords have been laid incorrectly, this causes a
tripping hazard.
▶
Lay hoses and power cords in such a way that there is no risk
of tripping.
If the appliance is moved by holding onto protruding components,
such as the appliance door, the parts may break off.
▶
Do not move the appliance by holding onto protruding parts.
CAUTION‒Risk of cutting!
Touching sharp edges on the appliance may lead to cuts.
▶
Do not touch the sharp edges on the appliance.
Safety en
7
▶
Wear protective gloves when installing and transporting the ap-
pliance.
1.5 Safe use
WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶
Never operate a damaged appliance.
▶
Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
▶
If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box and
turn off the water tap.
▶
Call customer services. →Page58
An ingress of moisture can cause an electric shock.
▶
Only use the appliance in enclosed spaces.
▶
Never expose the appliance to intense heat or humidity.
▶
Do not use steam- or high-pressure cleaners, hoses or sprays
to clean the appliance.
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting
their lives at risk.
▶
Do not install the appliance behind a door as this may obstruct
the appliance door or prevent it from opening.
▶
With redundant appliances, unplug the power cord. Then cut
through the cord and damage the lock on the appliance door
beyond repair so that the appliance door will no longer close.
WARNING‒Risk of suffocation!
Children may breathe in or swallow small parts, causing them to
suffocate.
▶
Keep small parts away from children.
▶
Do not let children play with small parts.
en Safety
8
WARNING‒Risk of poisoning!
Detergents and care products may result in poisoning if con-
sumed.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
WARNING‒Risk of explosion!
Laundry that has been pretreated with cleaning agents that con-
tain solvents may cause an explosion in the appliance.
▶
Rinse pretreated laundry thoroughly with water before washing.
CAUTION‒Risk of injury!
The covering plate may break if you stand on or climb onto the
appliance.
▶
Do not stand on or climb onto the appliance.
The appliance may tip over if you sit on or lean against the open
door.
▶
Do not sit on or lean against the appliance door.
▶
Do not place any objects on the appliance door.
Reaching into the drum while it is still turning may cause hand in-
juries.
▶
Wait for the drum to come to a complete stop before reaching
inside.
CAUTION‒Risk of burns!
When washing at high temperatures, the glass in the appliance
door becomes hot.
▶
Do not touch the appliance door when it is hot.
▶
Keep children away from the appliance door when it is hot.
CAUTION‒Risk of scalding!
When you wash at high temperatures, the detergent solution gets
hot.
▶
Do not touch the hot detergent solution.
Safety en
9
CAUTION‒Risk of chemical burns!
If the detergent drawer is opened, detergent and care products
may spray out from the appliance. Contact with eyes or skin may
cause irritation.
▶
Rinse eyes and/or skin thoroughly with clean water if they come
into contact with detergents or care products.
▶
If accidentally swallowed, seek medical advice.
▶
Keep detergents and care products out of the reach of children.
1.6 Safe cleaning and maintenance
Take note of the safety instructions when cleaning and performing
maintenance work on the appliance.
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained
specialist staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer's Customer Ser-
vice or a similarly qualified person in order to prevent any risk.
An ingress of moisture can cause an electric shock.
▶
Do not use steam- or high-pressure cleaners, hoses or sprays
to clean the appliance.
WARNING‒Risk of injury!
The use of non-original spare parts and non-original accessories
is dangerous.
▶
Only use the manufacturer's original spare parts and original ac-
cessories.
WARNING‒Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents that
contain solvents.
▶
Do not use cleaning agents that contain solvents.
en Preventing material damage
10
Preventing material damage
2 Preventing material
damage
Preventing material damage
Follow these instructions to avoid ma-
terial damage and damage to the ap-
pliance.
ATTENTION!
The functionality of the appliance
may be impaired if you use the
wrong quantity of fabric softener, de-
tergent, care product or cleaning
agent.
▶
Follow the dosage recommenda-
tions from the manufacturer.
Exceeding the maximum load capa-
city impairs the function of the appli-
ance.
▶
Observe the maximum load capa-
city for each programme and do
not exceed it.
→"Programmes", Page24
The appliance is secured for trans-
portation using transit bolts. Transit
bolts which have not been removed
may result in material damage and
damage to the appliance.
▶
Before starting up the appliance,
remove the transit bolts completely
and keep them in a safe place.
▶
Before transport, fit the transit bolts
fully in order to prevent damage in
transit.
Material damage may be caused if
the water inlet hose is connected in-
correctly.
▶
Tighten the screw connections on
the water inlet until they are hand-
tight.
▶
Ideally, connect the water inlet
hose directly to the water tap,
without any additional connecting
elements such as adapters, exten-
sions, valves or similar.
▶
Make sure that the valve housing
for the water inlet hose does not
come into contact with its sur-
roundings and is not subjected to
any external forces.
▶
Ensure that the inner diameter of
the water tap is at least 17 mm.
▶
Make sure that the length of the
thread on the connection to the
water tap is at least 10 mm.
If the water pressure is too high or
too low, the appliance may not be
able to operate properly.
▶
Ensure that the water pressure in
the water supply system is at least
100kPa (1bar) and max.
1000kPa (10bar).
▶
If the water pressure exceeds the
maximum value specified, a pres-
sure-reducing valve must be in-
stalled between the drinking water
connection and the hose set of the
appliance.
▶
Do not connect the appliance to
the mixer tap of an unpressurised
hot-water boiler.
Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶
Never kink, crush, modify or cut
through water hoses.
▶
Only use the water hoses supplied
with the appliance or genuine
spare hoses.
▶
Never re-use water hoses that
have been used before.
Operating the appliance using water
that is dirty or too hot may cause ma-
terial damage.
▶
Only operate the appliance with
cold mains water.
Unsuitable cleaning products may
damage the surfaces of the appli-
ance.
▶
Do not use harsh or abrasive de-
tergents.
▶
Do not use cleaning products with
a high alcohol content.
Environmental protection and saving energy en
11
▶
Do not use hard scouring pads or
cleaning sponges.
▶
Clean the appliance with nothing
but water and a soft, damp cloth.
▶
Remove all detergent residue,
spray residue or other residues im-
mediately if they come into contact
with the appliance.
Environmental protection and saving energy
3 Environmental protec-
tion and saving energy
Environmental protection and saving energy
3.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶
Sort the individual components by
type and dispose of them separ-
ately.
3.2 Save energy and con-
serve resources
If you follow these instructions, your
appliance will use less electricity and
less water.
Choose programmes with low tem-
peratures and longer wash times and
use maximum load capacity
→Page24.
a
Energy consumption and water
consumption is most efficient.
Add →Page35 detergent based on
the laundry's degree of soiling.
a
For light to normal soiling, a smal-
ler amount of detergent is suffi-
cient. Observe the dosage recom-
mendation from the detergent
manufacturer.
Reduce the washing temperature for
lightly and normally soiled laundry.
a
At low temperatures, the appliance
consumes less energy. For light to
normal soiling, lower temperatures
than indicated on the care label
are also sufficient.
Set the maximum spin speed if you
want to dry the laundry in a tumble
dryer afterwards.
a
The drier the laundry, the shorter
the programme duration when dry-
ing which, in turn, reduces energy
consumption. A higher spin speed
reduces the residual moisture in
the laundry and increases the
volume of the spin noise.
Wash the laundry without prewash.
a
Washing with prewash increases
the programme duration and in-
creases energy and water con-
sumption.
The appliance has a continuous
automatic load adjustment function.
a
Depending on the type of fabric
and load capacity, the continuous
automatic load adjustment func-
tion optimally adjusts the water
consumption and programme dur-
ation.
3.3 Energy saving mode
If you do not use the appliance for an
extended period, it automatically
switches to energy-saving mode. All
displays go out and Start / Reload
flashes.
Energy-saving mode ends when you
use the appliance again, e.g. if you
open or close the door.
en Installation and connection
12
Installation and connection
4 Installation and con-
nection
Installation and connection
4.1 Unpacking the appliance
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
ATTENTION!
Objects remaining in the drum that
are not designed for operation with
the appliance may cause material
damage and damage to the appli-
ance.
▶
Remove these objects, along with
all supplied accessories, from the
drum before starting the appliance.
1. Remove any packaging and pro-
tective covers completely from the
appliance.
For the environmentally friendly
disposal of the packaging materi-
als, observe the information on the
topic of
→"Disposing of packaging",
Page11.
2. Check the appliance for visible
damage.
3. Open the door.
→"Basic operation", Page36
4. Remove the accessory from the
drum.
5. Close the door.
Installation and connection en
13
4.2 Contents of package
After unpacking all parts, check for any damage in transit and completeness of
the delivery.
1 2 3
4
1
Washing machine
2
Accompanying documents
3
Water inlet hose
4
Cover caps
4.3 Requirements for the in-
stallation location
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
WARNING
Risk of electric shock!
The appliance contains live parts.
Touching live parts is dangerous.
▶
Do not operate the appliance
without a cover cap.
WARNING
Risk of injury!
When using the appliance on a base,
the appliance may tip over.
▶
Always secure the feet of the appli-
ance to a base using the manufac-
turer's fixing brackets →Page31
before using the appliance for the
first time.
en Installation and connection
14
ATTENTION!
If the appliance is installed in areas
exposed to frost or outdoors, frozen
residual water may damage the appli-
ance and frozen hoses may crack or
split.
▶
Do not install or operate this appli-
ance anywhere that is liable to ex-
perience frost and/or outdoors.
The appliance underwent a function
test before leaving the factory and
may, therefore, contain residual wa-
ter. This residual water may leak out
if the appliance is tilted at an angle
greater than 40°.
▶
Tilt the appliance carefully.
Installation loca-
tion
Requirements
On a base Secure the appli-
ance with fixing
brackets
→Page31.
On a wooden
joist floor
Place the appli-
ance on a water-
resistant wooden
board which is
screwed tightly to
the floor. The
wooden board
should be at
least 30mm
thick.
In a kitchen unit ¡ A niche width
of 60cm is re-
quired.
¡ Only install the
appliance un-
derneath a
continuous
worktop that is
securely con-
nected to adja-
cent cabinets.
Installation loca-
tion
Requirements
On a wall Do not trap the
hoses between
the wall and the
appliance.
4.4 Removing the transit
bolts
The appliance is secured for trans-
portation using transit bolts on the
rear of the appliance.
Notes
¡ Please read the information in the
Safety →Page4 and Preventing
material damage →Page10 sec-
tions to ensure that you use the
appliance safely.
¡ Keep the transit bolts, screws and
sleeves in a safe place for future
transport →Page56.
1. Pull the hoses out of the holders.
Installation and connection en
15
2. Unscrew and remove all four
screws for the transit bolts with a
WAF 13 wrench.
3. Pull the power cord out of the
holder.
4. Remove the four sleeves.
5. Put on the four cover caps.
6. Press down on the four cover
caps.
4.5 Connecting the appliance
Connecting the water inlet hose
Note
¡ Please read the information in the
Safety →Page4 and Preventing
material damage →Page10 sec-
tions to ensure that you use the
appliance safely.
en Installation and connection
16
1. Connect the water inlet hose.
2
1
2. Connect the water inlet hose to a
tap (26.4mm=3/4").
¾˝
min.
min.
10 mm
17 mm
¾˝
min.
10 mm
3. Open the water tap carefully and
check that the connection points
are tight.
Water outlet connection types
This information is intended to help
you to connect this appliance to the
water outlet.
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
ATTENTION!
When draining, the water outlet hose
is subject to water pressure and may
come loose from the installed con-
nection point.
▶
Secure the water outlet hose
against unintentional loosening.
Note:Observe the draining heights.
The draining heights are: minimum:
60cm, maximum: 100cm.
Drainage into a
siphon
Secure the con-
nection point with
a (24–40 mm)
hose clamp.
Drainage into a
washbasin
Fix and secure
the water outlet
using an elbow.
→Page31
Drainage into a
plastic pipe with
rubber sleeve.
Fix and secure
the water outlet
using an elbow.
→Page31
4.6 Aligning the appliance
In order to reduce noise and vibra-
tion and to prevent the appliance
from moving, align the appliance cor-
rectly.
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
Installation and connection en
17
1. Loosen the lock nuts using a WAF
17 wrench by turning it in a clock-
wise direction.
2. To align the appliance, turn the ap-
pliance feet. Check that the appli-
ance is level using a spirit level.
All appliance feet must stand firmly
on the ground.
3. Screw the lock nuts tightly against
the housing using a WAF 17
wrench.
In doing so, hold the foot tight and
do not adjust its height.
4.7 Connecting the appliance
to the electricity supply
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection details of the appli-
ance can be found under Tech-
nical data →Page60.
2. Check the mains plug is inserted
properly.
en Familiarising yourself with your appliance
18
Familiarising yourself with your appliance
5 Familiarising yourself with your appliance
Familiarising yourself with your appliance
5.1 Appliance
You can find an overview of the parts of your appliance here.
1
2
4
6
3
5
7
7
On certain models, specific details such as the colour and shape may differ
from those pictured.
1
Maintenance flap for the drain
pump →Page43
2
Door
3
Detergent drawer →Page19
4
Controls →Page19
5
Water outlet hose →Page16
6
Power cord →Page17
7
Transit bolts →Page14
Familiarising yourself with your appliance en
19
5.2 Detergent drawer
1 2 3
1
Compartment II:
¡ Detergent for main wash
¡ Water softener
¡ Bleach
¡ Stain remover
2
Compartment :
¡ Fabric softener
¡ Liquid starch
¡ Waterproofing agent
3
Compartment I:
¡ Detergent for prewash
¡ Hygiene detergent
5.3 Controls
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
2 3
1 1
4 4
1
Programmes →Page24
2
Programme selector
→Page36
3
Display →Page20
4
Buttons
en Display
20
Display
6 Display
Display
The display shows the current settings, options or relevant information.
Display Designation Description
0:40
1
Programme dura-
tion/programme
time remaining
Approximate expected programme dura-
tion or programme time remaining.
10h
1
"Ready in" time The programme end has been set and the
remaining number of hours is displayed.
→"Buttons", Page22
8 kg
1
Recommended
load
The maximum load capacity for the selec-
ted programme in kg.
––– - 1200 Spin speed Set spin speed in rpm.
→"Buttons", Page22
0= No final spin, only draining
–––: Rinse Hold, no draining
– 90 Temperature Set temperature in °C.
→"Buttons", Page22
(cold)
Start/Pause Start, cancel or pause
¡ Lights up: The programme is running
and can be cancelled or paused.
¡ Flashes: The programme can be star-
ted or continued.
––– Rinse Hold Programme status
1
Example
Display en
21
Display Designation Description
End End of pro-
gramme
Programme status
Childproof lock ¡ lights up: The childproof lock is activ-
ated.
¡ flashes: The childproof lock is activated
and the appliance has been operated.
→"Deactivating the childproof lock",
Page39
Rinse Plus Additional rinse cycle is activated.
→"Buttons", Page23
SpeedPerfect Short wash activated.
→"Buttons", Page22
Eco Energy-saving washing activated.
→"Buttons", Page22
Reminder to clean
the drum
Flashes: Drum is dirty. Run the Drum
Clean programme for cleaning and
caring for the drum and the outer tub.
→"Cleaning the drum", Page41
Door ¡ Lights up: The door is locked and can-
not be opened.
¡ Flashes: The door is not closed prop-
erly.
¡ Off: The door is unlocked and can be
opened.
Tap ¡ No water pressure.
¡ The water pressure is too low.
E:35 / -10
1
Error Error code, error display, signal.
1
Example
en Buttons
22
Buttons
7 Buttons
Buttons
The selection of programme settings depends on the programme that is set.
You can see the selection options for each programme in the overview for
→"Programmes", Page24.
Button Selection Description
Start / Reload ¡ Start
¡ Cancel
¡ Pause
Start, cancel or pause the pro-
gramme.
Speed Perfect /
Eco
¡ (Short
wash)
¡ (Energy-sav-
ing wash)
When is selected, the short wash
is activated.
Note:Energy consumption increases.
The washing result is not affected by
this.
When is selected, the energy-sav-
ing wash is activated.
The temperature is reduced and the
programme duration is extended. The
washing result is not affected by this.
Finished in 1–24 hours Set the programme end.
The programme duration is already in-
cluded in the set number of hours.
Once the programme has started, the
programme duration is displayed.
Temp. °C – 90 °C Adjust the temperature in °C.
Spin Speed ––– - 1200 Adjust the spin speed or activate –––
(Rinse Hold).
If ––– is selected, the water is not
drained at the end of the washing
cycle and the spin cycle is deactiv-
ated. The laundry remains in the water
used for rinsing.
3 sec. ¡ Activate
¡ Deactivate
Activate or deactivate the childproof
lock.
Disable the control panel to prevent
unwanted or accidental operation.
If the childproof lock is activated and
the appliance has been switched off,
the childproof lock remains activated.
→"Childproof lock", Page39
Buttons en
23
Button Selection Description
Rinse Plus ¡ Activate
¡ Deactivate
Activate or deactivate an additional
rinse cycle.
Recommended for particularly sensit-
ive skin or in regions with very soft
water.
en Programmes
24
Programmes
8 Programmes
Programmes
Below is an overview of the programmes. You can find information on the load and on the adjustable pro-
gramme options.
Tip:The laundry's care labels provide you with additional information on programme selection.
→"Care symbols on the care labels", Page34
Programme Description
Max. load (kg)
Programme settings
Max. temperature (°C)
Max. spin speed
(rpm)
1
Speed Perfect / Eco
Speed Perfect / Eco
Rinse Plus
Spin Speed –––
(Rinse Hold)
Cottons Wash hard-wearing items made from
cotton, linen or blended fabrics.
8
90
1200
Kidswear Wash hard-wearing items made from
cotton, linen or blended fabrics.
Suitable for children's clothing.
Use the Delicates / Silk programme
to wash items with printing, badges
or with delicate fabrics.
8
90
1200
–
–
–
Cottons + Prewash Wash hard-wearing items made from
cotton, linen or blended fabrics.
Programme with prewash for heavily
soiled laundry.
8
90
1200
1
Programme setting
Programmes en
25
Programme Description
Max. load (kg)
Programme settings
Max. temperature (°C)
Max. spin speed
(rpm)
1
Speed Perfect / Eco
Speed Perfect / Eco
Rinse Plus
Spin Speed –––
(Rinse Hold)
Divide the detergent between the de-
tergent drawer for the prewash and
the main wash.
→"Detergent drawer", Page19
Easy Care Wash items made from synthetic or
blended fabrics.
4
60
1200
Mixed Wash items made from cotton, linen,
or synthetic or blended fabrics.
Suitable for lightly soiled laundry.
4
40
1200
Delicates / Silk Wash delicate, washable items made
from silk, viscose and synthetics.
Use a detergent that is suitable for
delicates or silk.
Note:Wash especially delicate items
or items with hooks, eyelets or clips
in a mesh laundry bag.
2
40
800
1
Programme setting
en Programmes
26
Programme Description
Max. load (kg)
Programme settings
Max. temperature (°C)
Max. spin speed
(rpm)
1
Speed Perfect / Eco
Speed Perfect / Eco
Rinse Plus
Spin Speed –––
(Rinse Hold)
Wool Hand- or machine-washable items
that are made from wool or contain
wool.
To prevent the laundry from shrink-
ing, the drum moves the items very
gently with long pauses.
Use a detergent that is suitable for
wool.
2
40
800
–
–
–
Rinse Rinses and then spins the laundry,
and then drains the water.
–
–
1200
–
–
Spin Spins and drains the water.
Do not use fabric softener.
–
–
1200
–
–
–
–
Dark Wash Wash dark-coloured and colour-in-
tense items made from cotton or
easy-care fabric, e.g. jeans.
Turn laundry inside-out before wash-
ing.
Use liquid detergent.
3,5
40
1200
1
Programme setting
Programmes en
27
Programme Description
Max. load (kg)
Programme settings
Max. temperature (°C)
Max. spin speed
(rpm)
1
Speed Perfect / Eco
Speed Perfect / Eco
Rinse Plus
Spin Speed –––
(Rinse Hold)
Quilt / Duvet Wash pillows or quilts stuffed with
synthetic fibres or down fillings.
Wash large items separately.
Use a detergent that is suitable for
down or delicates.
Use sparingly.
Do not use fabric softener.
Note:To prevent excessive foaming,
remove air from laundry items by
rolling them up before you wash
them.
2
60
1200
Drum Clean Cleaning and caring for the drum.
Use this programme in the following
cases:
¡ Before using the appliance for the
first time
¡ If you regularly wash at temperat-
ures of 40°C or lower
¡ After a prolonged period of non-
use
–
–
1200
–
–
–
–
1
Programme setting
en Programmes
28
Programme Description
Max. load (kg)
Programme settings
Max. temperature (°C)
Max. spin speed
(rpm)
1
Speed Perfect / Eco
Speed Perfect / Eco
Rinse Plus
Spin Speed –––
(Rinse Hold)
Temperature settings:
¡ 90 °C = Antibacterial programme.
Use washing powder or a deter-
gent that contains bleach.
¡ 40 °C = Antibacterial programme.
Use washing powder or a deter-
gent for cleaning drums.
¡ : Rinse the drum to remove hair
and fluff.
Use washing powder or a detergent
containing bleach.
Halve the amount of detergent to
avoid foaming.
Do not use fabric softener.
Do not use liquid detergent or deter-
gent that is intended for woollens or
delicates.
1
Programme setting
Programmes en
29
Programme Description
Max. load (kg)
Programme settings
Max. temperature (°C)
Max. spin speed
(rpm)
1
Speed Perfect / Eco
Speed Perfect / Eco
Rinse Plus
Spin Speed –––
(Rinse Hold)
Note:The drum cleaning indicator
will flash to remind you if you have
not used a programme at 60 °C or
higher for a long time.
Shirts / Blouses Wash non-iron shirts and blouses
made from cotton, linen, synthetic or
blended fabrics.
Note:Use the Delicates / Silk pro-
gramme to wash shirts and blouses
made from silk or delicate fabrics.
2
60
800
Sportswear Wash sports and leisure items made
from synthetic fibres, microfibre or
fleece.
Use a detergent that is suitable for
sports items.
Do not use fabric softener.
Tip:Use the Easy Care programme
to wash heavily soiled laundry.
2
40
800
1
Programme setting
en Programmes
30
Programme Description
Max. load (kg)
Programme settings
Max. temperature (°C)
Max. spin speed
(rpm)
1
Speed Perfect / Eco
Speed Perfect / Eco
Rinse Plus
Spin Speed –––
(Rinse Hold)
/ Super
15'/30'
Wash items made from cotton, syn-
thetic or blended fabrics.
Short programme for small items of
lightly soiled laundry.
The programme duration is approx.
30 minutes.
If you wish to reduce the programme
duration to 15 minutes, activate . The
maximum load is reduced to 2kg.
3,5
40
1200
–
–
1
Programme setting
Accessories en
31
Accessories
9 Accessories
Accessories
Use original accessories. These have been made especially for your appliance.
Use Order number
Water inlet hose exten-
sion
Extend the water inlet
hose for cold water or
AquaStop (approx. 2.50
m).
WMZ2381
Fixing brackets Improves the stability of
the appliance.
WMZ2200
Longer water inlet hose Replace the standard
water inlet hose with a
longer hose (2.20 m).
00353925
Elbow Secure the water outlet
hose in place.
00655300
Liquid detergent insert Measure liquid deter-
gent.
00637516
Before using for the first time
10 Before using for the
first time
Before using for the first time
Prepare the appliance for use.
10.1 Starting an empty wash-
ing cycle
Your appliance was inspected thor-
oughly before leaving the factory. To
remove any residual water, run the
first wash cycle without any laundry.
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
1. Turn the programme selector to
Drum Clean .
2. Close the door.
en Laundry
32
3. Pull out the detergent drawer.
4. Pour approx. 1 litre of tap water
into compartment II.
5. Pour washing powder into com-
partmentII.
To prevent foaming, use only half
of the amount of detergent recom-
mended by the detergent manufac-
turer for light soiling. Do not use
detergent suitable for woollens or
delicates.
6. Push in the detergent drawer.
7. Press Start / Reload to start the
programme.
a The display shows the remaining
programme duration.
a After the programme has ended,
the display shows: "End".
8. Start the first wash cycle or set the
programme selector to Off to
switch off the appliance.
→"Basic operation", Page36
Laundry
11 Laundry
Laundry
11.1 Preparing the laundry
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
ATTENTION!
Objects remaining in the laundry may
damage the laundry and the drum.
▶
Remove all items from any pock-
ets in your laundry before using
the appliance.
▶
To protect your appliance and the
laundry, prepare the laundry be-
forehand.
– Empty any pockets
Laundry en
33
– Brush sand out of all collars and
pockets
– Close bed covers and cushion
covers
– Close all zips, Velcro fasteners,
hooks and eyes
– Tie cloth belts, apron strings,
etc. together or use a laundry
bag.
– Tie together longer drawstrings,
and tie cords with solid end-
pieces in hoods or trousers
– Remove curtain hooks and lead
strips or use a mesh laundry
bag
– Use a mesh laundry bag for
small items of laundry, such as
children's socks
– Some stubborn or dried-in stains
can be removed by washing
several times
– Wash large and small items of
laundry together
– Do not rub fresh stains but dab
them with soapy water
– Separate items of laundry and
shake them out, or observe the
programme description
11.2 Sorting laundry
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
▶
To improve washing results and
prevent discolouration, sort the
laundry according to the following
criteria before washing.
– Type of fabric and fibre
Wash laundry of the same
type of fabric and fibre to-
gether.
– Care symbols on the care labels
→Page34
– Description of the programmes
→Page24
– Whites
– Colours
Wash new coloured items
separately the first time you
wash them.
11.3 Degrees of soiling
Degree of soiling Soiling Examples
Light ¡ No dirt or stains are vis-
ible
¡ Laundry has absorbed
odours
Light summer clothing or
sports clothing that has
been worn for a just a few
hours
Normal Dirt or light stains are vis-
ible
¡ T-shirts, shirts or blouses
are sweat-soaked or
have been worn a few
times
¡ Towels or bedding that
has been used for up to
one week
Heavy Dirt or stains are clearly
visible
Tea towels, baby items or
work clothing
en Detergents and care products
34
11.4 Care symbols on the care labels
Washing care symbols
Symbol Washing process Recommended pro-
gramme
Normal Cotton
Gentle Easy-Care
Particularly gentle Delicates/Silk for
washing by hand
Hand wash Wool
Not suitable for machine-washing –
Detergents and care products
12 Detergents and care
products
Detergents and care products
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
The manufacturer's instructions for
use and dosage can be found on the
packaging.
Notes
¡ Only use liquid detergents that are
self-flowing
¡ Do not mix different liquid deter-
gents
¡ Do not mix detergent and fabric
softener
¡ Do not use products that have ex-
pired or are highly congealed
¡ Do not use products containing
solvents, caustic agents or volatile
substances (e.g. bleach)
¡ Use dyes sparingly as salt may
damage stainless steel
¡ Do not use bleaching agents in the
appliance
12.1 Detergent recommendation
Detergent Fabrics Pro-
gramme
Temperature
Standard detergent
with optical brighten-
ers
Heat-resistant white
fabrics made from
cotton or linen
Cotton From cold up to
90 °C
Detergent for colours
without bleach or op-
tical brighteners
Coloured fabrics
made from linen or
cotton
Cotton From cold up to
60 °C
Detergent for col-
ours/delicates without
optical brighteners
Coloured fabrics
made from easy-care
fabrics or synthetic
materials
Easy-Care From cold up to
60 °C
Detergents and care products en
35
Detergent Fabrics Pro-
gramme
Temperature
Detergent for delic-
ates
Delicate fine textiles,
silk or viscose
Delicates/
Silk
From cold up to
40 °C
Detergent for wool-
lens
Wool Wool From cold up to
40 °C
12.2 Detergent dosage
The detergent dosage depends on:
¡ The amount of laundry
¡ Degree of soiling
¡ Water hardness
You can find out how hard your
water is from your local water com-
pany or measure it yourself using
a water hardness tester.
Water hardness
Hardness range Total hardness in mmol/
l
German degrees in °dH
soft (I) 0–1.5 0–8.4
medium (II) 1.5– 2.5 8.4–14
hard (III) over 2.5 over 14
Example of a manufacturer's
instructions for detergent
These example values refer to a
standard load of 4–5 kg.
Soiling Light Normal Heavy
Water hardness: Soft/medium 40ml 55ml 80ml
Water hardness: Hard/very
hard
55ml 80ml 105ml
The dosages can be found on the
manufacturer's packaging.
¡ Adjust the dosage to the actual
load.
en Basic operation
36
Basic operation
13 Basic operation
Basic operation
13.1 Switching on the appli-
ance
▶
Turn the programme selector to a
programme.
13.2 Setting a programme
1. Set the programme selector to the
required programme.
→"Programmes", Page24
2. If necessary, adjust the pro-
gramme settings →Page36.
13.3 Adjusting the pro-
gramme settings
Requirement:A programme has
been set.
→"Setting a programme", Page36
▶
Adjust the programme settings.
→"Programmes", Page24
Note:The programme settings are
not saved permanently for the pro-
gramme.
13.4 Loading laundry
Notes
¡ Please read the information in the
Safety →Page4 and Preventing
material damage →Page10 sec-
tions to ensure that you use the
appliance safely.
¡ To prevent creasing, take note of
the maximum load for the
→"Programmes", Page24.
Requirement:The laundry is pre-
pared and sorted.
→"Laundry", Page32
1. Open the door.
Make sure that the drum is empty.
2. Load the laundry unfolded into the
drum.
3. Close the door.
Ensure that there is no laundry
trapped in the door.
Basic operation en
37
13.5 Using a measuring aid
for liquid detergent
If you order the measuring aid as an
accessory, you must use the measur-
ing aid.
1. Press down on the insert and re-
move the detergent drawer.
1
2
2. Insert the measuring aid.
3. Insert the detergent drawer.
13.6 Adding detergent and
care product
Notes
¡ Please read the information in the
Safety →Page4 and Preventing
material damage →Page10 sec-
tions to ensure that you use the
appliance safely.
¡ Do not use the measuring aid for
liquid detergent for gel detergents,
washing powder, or if Prewash or
"Ready in" time are activated.
Requirement:Find out the optimum
dosage for detergent and care
product. →Page34
1. Pull out the detergent drawer.
2. Pour in detergent.
→"Detergent drawer", Page19
3. If required, add the care product.
4. Push in the detergent drawer.
13.7 Starting the programme
Note:If you want to change the time
until the programme ends, set the
"Ready in" time first.
▶
Press Start / Reload .
a The drum rotates and load detec-
tion takes place. This can take up
to 2 minutes, after which water
enters the drum.
a The display shows either the pro-
gramme duration or the "Ready in"
time.
a After the programme has ended,
the display shows: "End".
13.8 Adjusting the "Ready in"
time before the pro-
gramme starts
You can readjust the selected "Ready
in" time before the programme starts.
1. Press Start / Reload .
en Basic operation
38
2. Press Finished in repeatedly
until the display indicates the de-
sired "Ready in" time.
3. Press Start / Reload .
13.9 Soaking laundry
Note:No additional detergent is re-
quired. The washing solution is then
used for washing.
1. Start the programme.
2. To pause the programme, after ap-
prox. 10 minutes, press Start / Re-
load .
3. To resume the programme, after
the desired soaking time, press
Start / Reload .
13.10 Adding laundry
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
1. Press Start / Reload .
The appliance is paused and
checks whether it is possible to
add or remove laundry. Take note
of the programme status.
2. Add or remove laundry.
3. Close the door.
4. Press Start / Reload .
13.11 Cancelling the pro-
gramme
Once the programme has started,
you can cancel it at any time.
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
1. Press Start / Reload .
2. Open the door.
The appliance door remains
locked for safety reasons if the
temperature and water levels are
high.
– If the temperature is high, start
the Rinse programme.
– If the water level is high: Start
the Spin or Drain pro-
gramme.
3. Remove the laundry.
13.12 Resuming the pro-
gramme when the pro-
gramme status is Rinse
Hold
1. Set the Spin or Drain pro-
gramme.
2. Press Start / Reload .
13.13 Unloading the laundry
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
1. Open the door.
2. Remove the laundry.
Childproof lock en
39
13.14 Switching off the appli-
ance
1. Turn the programme selector to
Off.
2. Turn off the tap.
3. Wipe the rubber gasket dry and re-
move any foreign objects.
4. Leave the door and detergent
drawer open so that residual water
can evaporate.
Childproof lock
14 Childproof lock
Childproof lock
Secure your appliance against being
operated unintentionally using the
controls.
14.1 Activating the childproof
lock
▶
Press and hold the two 3 sec.
buttons for approx. 3seconds.
a The display shows .
a The controls are locked.
a The childproof lock remains active
even after the appliance has been
switched off.
14.2 Deactivating the child-
proof lock
Requirement:To deactivate the
childproof lock, the appliance must
be switched on.
▶
Press and hold the two 3 sec.
buttons for approx. 3seconds.
So that the programme currently
running is not cancelled, the pro-
gramme selector must be set to
the initial programme.
a goes out in the display.
en Basic settings
40
Basic settings
15 Basic settings
Basic settings
You can configure the appliance to meet your needs.
15.1 Overview of the basic settings
Below is an overview of the basic settings on your appliance.
Basic setting Programme
position
Value Description
End signal 2 0 (off)
1 (quiet)
2 (me-
dium)
3 (loud)
4 (very
loud)
Set the volume of the signal at the
end of the programme.
Button signal 3 0 (off)
1 (quiet)
2 (me-
dium)
3 (loud)
4 (very
loud)
The volume of the audible signal
emitted when the buttons are
pressed.
Drum cleaning
reminder
5 ON
OFF
Activate or deactivate the re-
minder to clean the drum.
Cleaning and servicing en
41
15.2 Changing the basic set-
tings
1. Set the programme selector to po-
sition 1.
2. Press Start / Reload and, at the
same time, turn the programme
selector to position2.
a The display shows the current
value.
3. Set the programme selector to the
required position.
4. To change the value, press Fin-
ished in .
5. To save the changes, switch off
the appliance.
Cleaning and servicing
16 Cleaning and servi-
cing
Cleaning and servicing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
16.1 Tips on appliance care
Wipe down the
housing and the
control panel
with nothing but
water and a
damp cloth.
This ensures the
parts of the appli-
ance will remain
clean and hy-
gienic.
Remove all de-
tergent residue,
spray residue or
other residues
immediately.
Fresh deposits
are easier to re-
move without
leaving any
residue.
Keep the appli-
ance door and
detergent drawer
open after use.
This allows the
residual water to
dry, reducing
odours in the ap-
pliance.
16.2 Cleaning the drum
CAUTION
Risk of injury!
Permanently washing at low temper-
atures and a lack of ventilation for
the appliance may damage the drum
and cause injury.
▶
Regularly run a programme for
cleaning the drum or wash at tem-
peratures of at least 60°C.
▶
Leave the appliance to dry after
every operation with the door
open, and leave the detergent
drawer to dry.
▶
Run the Drum Clean pro-
gramme without laundry.
Add washing powder.
16.3 Cleaning the detergent
drawer
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
1. Pull out the detergent drawer.
en Cleaning and servicing
42
2. Press down on the insert and re-
move the detergent drawer.
1
2
3. Press out the insert upwards from
below.
4. Clean the detergent drawer and in-
sert with water and a brush, and
then dry them.
5. Fit the insert and lock it into place.
6. Cleaning the opening for the deter-
gent drawer.
7. Push in the detergent drawer.
16.4 Descaling
ATTENTION!
The use of unsuitable descaling
agents, e.g. for coffee machines, may
damage the appliance.
▶
For this appliance, only use de-
scaling agents that are available
from the manufacturer's website or
our after-sales service.
Cleaning and servicing en
43
16.5 Cleaning the drain pump
Clean the drain pump in the event of
faults, e.g. blockages or rattling
noises.
Emptying the drain pump
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
1. Turn off the water tap.
2. Switch off the appliance.
3. Disconnect the appliance's mains
plug from the power supply.
4. Open the maintenance flap.
5. Remove the maintenance flap.
6. Slide a sufficiently large receptacle
under the opening.
7. Take the drain hose out of the
holder.
en Cleaning and servicing
44
8.
CAUTION-Risk of scalding!
When you wash at high temperat-
ures, the detergent solution gets
hot.
▶
Do not touch the hot detergent
solution.
To allow the detergent solution to
flow out into the container, remove
the sealing cap.
9. Firmly press on the sealing cap.
10. Insert the drain hose into the
holder.
Cleaning the drain pump
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
Requirement:The drain pump is
empty. →Page43
1. Since water may remain in the
drain pump, remove the pump cap
carefully.
2. Clean the interior, the thread on
the pump cap and the pump hous-
ing.
3. Make sure that the impeller in the
drain pump can be rotated.
4. Insert the pump cap and screw it
on as far as it will go.
90°
The handle on the pump cap must
be in a vertical position.
Cleaning and servicing en
45
5. Insert the maintenance flap and
lock it into place.
1
1
2
6. Close the maintenance flap.
Before the next wash
To prevent unused detergent from
flowing straight into the outlet in the
next wash, run the Drain pro-
gramme after you have emptied the
drain pump.
1. Turn on the tap.
2. Insert the mains plug.
3. Switch on the appliance.
4. Pour 1litre of water into compart-
ment II.
5. Start the Drain programme.
16.6 Cleaning the water outlet
hose at the siphon
1. Switch off the appliance.
2. Disconnect the appliance's mains
plug from the power supply.
3. Loosen the hose clamp and care-
fully remove the water outlet hose.
Residual water may leak out.
4. Clean the water outlet hose and si-
phon connecting piece.
5. Reattach the water outlet hose and
secure the connection point using
the hose clamp.
en Cleaning and servicing
46
16.7 Clean the water inlet fil-
ters.
Emptying the water inlet hose
In order to be able to clean the filters,
you must first empty the water inlet
hose.
1. Turn off the tap.
2. Set a programme, except for
Rinse, Spin or Drain .
3. Start the programme and leave it
to run for approx. 40seconds.
4. Switch off the appliance.
5. Disconnect the appliance's mains
plug from the power supply.
Cleaning the filter on the tap
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
Requirement:The water inlet hose is
empty.
1. Remove the water inlet hose from
the tap.
2. Clean the filter with a small brush.
3. Connect the water inlet hose and
check for leaks.
Cleaning the filter on the
appliance
Note:Please read the information in
the Safety →Page4 and Preventing
material damage →Page10 sections
to ensure that you use the appliance
safely.
Requirement:The water inlet hose is
empty.
→"Emptying the water inlet hose",
Page46
Cleaning and servicing en
47
1. Disconnect the hose from the rear
of the appliance.
1
2
2. Use pliers to remove the filter.
3. Clean the filter with a small brush.
4. Reinsert the filter.
5. Connect the hose and check for
leaks.
2
1
en Troubleshooting
48
Troubleshooting
17 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
The display goes out
and Start / Reload
flashes.
Energy-saving mode is active
▶
Press any button.
a The symbol lights up again.
"E:36 / -10" Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page43
The water outlet hose is connected too high.
▶
Install the water outlet hose at a maximum height of
1 metre.
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Unapproved extension installed on the water drain
hose.
▶
Remove any unapproved extensions from the water
hose. Connecting the appliance
"E:36 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drain pump", Page43
Troubleshooting en
49
Fault Cause and troubleshooting
The water pressure is low.
No remedial action possible.
The filters in the water inflow are blocked.
▶
Clean the filters in the water inflow →Page46.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is kinked or jammed.
▶
Ensure that the water inlet hose is not kinked or
jammed.
lights up. The temperature is too high.
▶
Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page38
Water level is too high.
▶
Start the Drain programme.
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start / Reload to start the programme.
flashes. Door is not closed.
1. Close the door.
2. Press Start / Reload to start the programme.
All other error codes. Malfunction
▶
Call the after-sales service.
→"Customer Service", Page58
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressedStart / Reload .
▶
Press Start / Reload .
Door is not closed.
1. Close the door.
2. Press Start / Reload to start the programme.
Childproof lock is activated.
en Troubleshooting
50
Fault Cause and troubleshooting
The programme does
not start.
▶
→"Deactivating the childproof lock", Page39
Finished in is activated.
▶
Check whether Finished in is activated.
→"Buttons", Page22
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start / Reload to start the programme.
The door cannot
beopened.
––– is activated.
▶
Continue the programme by selecting Spin or
Drain and pressing Start / Reload .
→"Resuming the programme when the programme
status is Rinse Hold", Page38
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page38
Water level is too high.
▶
Start the Drain programme.
Power failure.
▶
Open the door using the emergency release.
→"Emergency release", Page56
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page43
––– is activated.
▶
Continue the programme by selecting Spin or
Drain and pressing Start / Reload .
→"Resuming the programme when the programme
status is Rinse Hold", Page38
The water outlet hose is connected too high.
▶
Install the water outlet hose at a maximum height of
1 metre.
Detergent dosage is too high.
Troubleshooting en
51
Fault Cause and troubleshooting
The water is not drain-
ing.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Unapproved extension installed on the water drain
hose.
▶
Remove any unapproved extensions from the water
hose. Connecting the appliance
Water is not flowing
in. Detergent is not
being dispensed.
You have not pressedStart / Reload .
▶
Press Start / Reload .
The filters in the water inflow are blocked.
▶
Clean the filters in the water inflow →Page46.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is kinked or jammed.
▶
Ensure that the water inlet hose is not kinked or
jammed.
The spin cycle runs
several times.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
▶
Not a fault – no action required.
Note:When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
The programme dura-
tion changes during
the wash cycle.
The programme operation is optimised electronically.
This may change the programme duration.
▶
Not a fault – no action required.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
▶
Not a fault – no action required.
Note:When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
Foam detection system switches on a rinse cycle if
foam build-up is too high.
▶
Not a fault – no action required.
en Troubleshooting
52
Fault Cause and troubleshooting
No water is visible in
the drum.
Water is below the visible area.
▶
Not a fault – no action required.
▶
Do not add any extra water to the appliance while it
is operating.
Drum jerks after the
programme starts.
This is caused by an internal motor test.
▶
Not a fault – no action required.
Residual water is
present in the com-
partment .
Insert in compartment is blocked.
▶
→"Cleaning the detergent drawer", Page41
Vibrations and move-
ment of the appliance
whilst spinning.
Appliance is not correctly aligned.
▶
Aligning the appliance
The appliance feet are not fixed.
▶
Secure the appliance feet. Aligning the appliance
Transit bolts have not been removed.
▶
Removing the transit bolts
Drum does not turn,
water does not flow in.
Load detection is active.
▶
Not a fault – no action required.
Note:The load detection can take up to two minutes.
Heavy foam build-up Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
High spin speed not
reached.
A low spin speed is selected.
▶
The next time you run a wash cycle, set a higher
spin speed.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
▶
Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the Spin programme.
The spin programme
does not start.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
Troubleshooting en
53
Fault Cause and troubleshooting
The spin programme
does not start.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the Spin programme.
Rushing, hissing
noise.
Water is flushed under pressure into the detergent
drawer.
▶
Not a fault – normal operating noise.
Loud noises during
the spin cycle.
Appliance is not correctly aligned.
▶
Aligning the appliance
The appliance feet are not fixed.
▶
Secure the appliance feet. Aligning the appliance
Transit bolts have not been removed.
▶
Removing the transit bolts
Banging noises, rat-
tling in the drain
pump.
Foreign bodies have got into the drain pump.
▶
→"Cleaning the drain pump", Page43
Slurping, rhythmical
suction noise.
The drain pump is active, the detergent solution is
pumped out.
▶
Not a fault – normal operating noise.
Creasing. The spin speed is too high.
▶
The next time you run a wash cycle, set a lower
spin speed.
The load is too large.
▶
The next time you run a wash cycle, reduce the
amount of laundry being loaded.
The wrong programme is selected for the type of fab-
ric.
▶
Select the programmes that are suitable for the
type of fabric.
→"Programmes", Page24
en Troubleshooting
54
Fault Cause and troubleshooting
Detergent or fabric
softener drips off the
seal and collects on
the door or in the seal
fold.
Too much detergent/fabric softener in the detergent
drawer.
▶
When dosing liquid detergent and fabric softener,
observe the marking in the detergent drawer and
do not dose above this.
The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.
A low spin speed is selected.
▶
The next time you run a wash cycle, set a higher
spin speed.
▶
Start the Spin programme.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶
Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the Spin programme.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
▶
Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the Spin programme.
Detergent residue on
the damp washing.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶
Start the Rinseprogramme.
Detergent residue on
the dry laundry.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶
Brush out the laundry after washing and drying.
Water is leaking out at
the water inlet hose.
Water inlet hose is not correctly/securely connected.
1. Connect the water supply hose correctly. Connect-
ing the water inlet hose
2. Tighten the screw connection.
Troubleshooting en
55
Fault Cause and troubleshooting
Water is leaking out at
the water outlet hose.
The water outlet hose is damaged.
▶
Replace the damaged water outlet hose.
Water outlet hose is not connected correctly.
▶
Connect the water outlet hose correctly. Water out-
let connection types
Odours have formed
in the appliance.
Humidity and detergent residue may promote the
formation of bacteria.
▶
→"Cleaning the drum", Page41
▶
If you are not using the appliance, leave the door
and detergent drawer open so that residual water
can evaporate.
en Transportation, storage and disposal
56
17.1 Emergency release
Releasing the door
Requirement:The drain pump is
empty. →Page43
1. ATTENTION! Escaping water may
cause material damage.
▶
Do not open the door if you can
see water through the glass.
Pull the emergency release down-
wards with a tool and release.
a The door lock is released.
2. Insert the maintenance flap and
lock it into place.
3. Close the maintenance flap.
Transportation, storage and disposal
18 Transportation, stor-
age and disposal
Transportation, storage and disposal
You can find out here how to prepare
your appliance for transportation and
storage. You will also find out how to
dispose of old appliances.
18.1 Removing the appliance
1. Turn off the tap.
2.
→"Emptying the water inlet hose",
Page46.
3. Switch off the appliance.
4. Unplug the appliance's mains plug.
5. Drain the remaining detergent
solution.
→"Cleaning the drain pump",
Page43
6. Detach the hoses.
18.2 Inserting the transit
bolts
Secure the appliance for transporta-
tion using transit bolts in order to pre-
vent damage.
1. Remove the four cover caps.
‒ If necessary, use a screwdriver
to remove the cover caps.
Keep the cover caps.
2. Insert the four sleeves.
Transportation, storage and disposal en
57
3. Insert all screws into the four
transit bolts and tighten slightly.
4. Insert the power cord into the
holder and tighten all four
screws for the transit bolts with a
WAF 13 wrench .
5. Insert the hose into holder.
18.3 Using the appliance
again
1. Remove the transit bolts.
2. Pour approx. 1 litre of water into
compartment II in the detergent
drawer.
3. Start the Drain programme.
a The unused detergent cannot flow
straight into the outlet during the
next wash.
18.4 Disposing of old appli-
ance
Valuable raw materials can be re-
used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶
Do not install the appliance behind
a door as this may obstruct the ap-
pliance door or prevent it from
opening.
▶
With redundant appliances, unplug
the power cord. Then cut through
the cord and damage the lock on
the appliance door beyond repair
so that the appliance door will no
longer close.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
en Customer Service
58
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.
Customer Service
19 Customer Service
Customer Service
If you have any queries on use, are
unable to rectify faults on the appli-
ance yourself or if your appliance
needs to be repaired, contact Cus-
tomer Service.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
19.1 Product number (E-Nr.)
and production number
(FD)
You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
Depending on the model, the rating
plate is located:
¡ On the inside of the door.
¡ On the inside of the maintenance
flap.
¡ On the rear of the appliance.
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
Consumption values en
59
Consumption values
20 Consumption values
Consumption values
The indicated consumption values are approximate.
The values may deviate from the indicated values depending on water pres-
sure, water hardness, water inlet temperature, room temperature, type of laun-
dry, amount and soiling of laundry, detergent used, fluctuations in the mains
voltage and selected settings.
Program: Temperat-
ure (°C)
Load (kg) Energy
consump-
tion
(kWh)
1
Water
consump-
tion (l)
1
Program
duration
(hr:min)
1
Cottons 20 8,0 0,300 76,0 2:30
Cottons 40 8,0 0,950 76,0 3:00
Cottons 60 8,0 1,200 76,0 2:30
Cottons 90 8,0 1,950 85,0 2:30
Cottons + Eco
2
60 8,0 0,848 80,0 3:45
Easy Care 40 4,0 0,850 67,0 2:00
Mixed 40 4,0 0,720 48,0 1:00
Delicates / Silk 30 2,0 0,300 38,0 0:45
Wool 30 2,0 0,300 44,0 0:45
1
values determined according to the valid version of IEC60456
2
Programme setting with maximum speed for testing according to AS/
NZS2040.1 and labelling according to AS/NZS2040.2 and AS/NZS 6400
with cold water (20°C).
The program is recommended for normally soiled laundry.
20.1 Information for test insti-
tute
7
6
5
4
3
2
1
1
Layer 1: tablecoth
2
Layer 2: shirts, T-shirts, pillow
cases
3
Layer 3: shorts (all), wash
cloths (all), handkerchiefs (all)
4
Layer 4: shirts, T-shirts, pillow
cases
5
Layer 5: tablecloth
6
Drum
7
External circle: sheets, bath
towels
en Technical specifications
60
Items Instruction
Pre-treatment of
new appliance
Run two empty
runs of Cottons
90°C
with1200rpm:
The 1st run with
50g detergent
and 8g anti
sudsing agent,
the 2nd run
without detergent
and sudsing
agent.
According to
standard
AS NZS
2040.1-2005
AS NZS
2040.2-2005
AS NZ
6400-2016
Washing pro-
gramme
Cottons + Eco
60°C, 8,0kg,
1200rpm
Testing instruc-
tions
The dosage of
detergent:
12,5g/kg
The dosage of
anti sudsing
agent: 2g/kg
Add the dry
powder deter-
gent into main
wash dispenser
before start. After
detergent is
flushed in add
the PBIS solution
and anti-sudsing
agent as soon as
possible.
Age of test loads The average age
of test load
around 10-20
times is recom-
mended to replic-
ate normal use.
Items Instruction
Loading proced-
ure
The items are
loaded into the
drum by circle
first, then by lay-
ers according to
the table and pic-
ture below
evenly.
Technical specifications
21 Technical specifica-
tions
Technical specifications
Appliance height 85,0cm
Appliance width 60,0cm
Appliance depth 55,0cm
Weight 65 - 70kg
1
Maximum load 8,0kg
Mains voltage 220 - 240V,
50Hz
Minimum in-
stallation protec-
tion
10A
Rated power 2300W
Power consump-
tion
¡ Off mode:
0,12 W
¡ Left-on mode:
0,50W
Water pressure ¡ Minimum:
100kPa
(1bar)
¡ Maximum:
1000kPa
(10bar)
Length of the wa-
ter inlet hose
150cm
Length of the wa-
ter outlet hose
150cm
1
Depending on the appliance spe-
cifications
Technical specifications en
61
Length of the
power cord
160cm
1
Depending on the appliance spe-
cifications
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Contact data of all countries are listed in the attached service direct-
ory.
*9001590034*
9001590034 (010408)
en
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
www.bosch-home.com
