en
2
Further information and explanations are
available online:
Table of contents
1 Safety ...........................................4
1.1 General information................... 4
1.2 Intended use.............................. 4
1.3 Restriction on user group.......... 4
1.4 Safe installation ......................... 5
1.5 Safe use .................................... 7
1.6 Safe cleaning and mainten-
ance........................................... 9
2 Preventing material damage ....10
3 Environmental protection and
saving energy............................11
3.1 Disposing of packaging .......... 11
3.2 Save energy and conserve
resources................................. 11
3.3 Energy saving mode ............... 11
4 Installation and connection......12
4.1 Unpacking the appliance ........ 12
4.2 Contents of package ............... 12
4.3 Requirements for the install-
ation location ........................... 12
4.4 Removing the transit bolts ...... 13
4.5 Connecting the appliance ....... 14
4.6 Aligning the appliance............. 15
5 Before using for the first time ..16
5.1 Starting an empty washing
cycle ........................................ 16
6 Familiarising yourself with
your appliance...........................18
6.1 Appliance ................................ 18
6.2 Detergent drawer..................... 18
6.3 Control panel........................... 19
7 Display .......................................20
8 Buttons ......................................23
9 Programmes ..............................25
10 Accessories.............................29
11 Laundry....................................29
11.1 Preparing the laundry............ 29
12 Detergents and care
products ..................................29
13 Basic operation .......................30
13.1 Switching on the appliance ... 30
13.2 Setting a programme ............ 30
13.3 Adjusting the programme
settings .................................. 30
13.4 Loading laundry..................... 30
13.5 Starting the programme ........ 30
13.6 Soaking laundry..................... 31
13.7 Adding laundry ...................... 31
13.8 Cancelling the programme.... 31
13.9 Resuming the programme
when the programme
status is Rinse Hold .............. 31
13.10 Unloading the laundry ......... 31
13.11 Switching off the appli-
ance..................................... 31
14 Childproof lock........................32
14.1 Activating the childproof
lock........................................ 32
14.2 Deactivating the childproof
lock........................................ 32
15 Intelligent dosing system .......32
15.1 Pouring liquid detergent
and fabric softener into the
dispensers ............................. 32
en
3
15.2 Using the manual dosing
compartment ......................... 33
15.3 Setting the basic dosage
amount .................................. 33
16 Basic settings..........................34
16.1 Overview of the basic set-
tings....................................... 34
16.2 Changing the basic set-
tings....................................... 34
17 Cleaning and servicing...........34
17.1 Cleaning the drum................. 34
17.2 Cleaning the detergent
drawer.................................... 35
17.3 Cleaning the drain pump....... 36
18 Troubleshooting......................40
18.1 Emergency release ............... 46
19 Transportation, storage and
disposal ...................................46
19.1 Removing the appliance ....... 46
19.2 Inserting the transit bolts....... 46
19.3 Using the appliance again .... 46
19.4 Disposing of old appliance ... 47
20 Customer Service....................47
20.1 Product number (E-Nr.) and
production number (FD)........ 47
21 Consumption values...............48
22 Technical data .........................49
en Safety
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1 Safety
Observe the following safety instructions.
1.1 General information
¡ Read this instruction manual carefully.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
Only use this appliance:
¡ for washing machine-washable fabrics and hand-washable wool
in accordance with the care label.
¡ with tap water and commercially available detergents and care
products suitable for washing machines.
¡ in private households and in enclosed spaces in a domestic en-
vironment.
¡ up to an altitude of max. 4000m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
Keep children under the age of 3 years and pets away from the
appliance.
Safety en
5
1.4 Safe installation
WARNING‒Risk of electric shock!
Incorrect installation is dangerous.
▶ Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶ Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
▶ The protective conductor system of the domestic electrical in-
stallation must be properly installed. The installation must have
a sufficiently large cross section.
▶ When using a residual current circuit breaker, only use a type
with the mark.
▶ Never equip the appliance with an external switching device,
e.g. a timer or remote control.
▶ When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an
all-pole isolating switch must be installed in the permanent elec-
trical installation according to the installation regulations.
▶ When installing the appliance, check that the power cable is not
trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
▶ Never let the power cord come into contact with hot appliance
parts or heat sources.
▶ Never let the power cord come into contact with sharp points or
edges.
▶ Never kink, crush or modify the power cord.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved
adapters.
▶ Do not use extension cables or multiple socket strips.
▶ Only use adapters and power cords approved by the manufac-
turer.
▶ If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation
adapted.
en Safety
6
WARNING‒Risk of injury!
The heavy weight of the appliance may result in injury when lifted.
▶ Do not lift the appliance on your own.
If this appliance is not correctly installed in a washer-dryer stack,
the installed appliance may fall.
▶ Only stack the dryer on a washing machine using the connec-
tion kit from the dryer manufacturer . No other installation
method is permitted.
▶ Do not install the appliance in a washer-dryer stack if the dryer
manufacturer does not offer a suitable connection kit.
▶ Do not install appliances from different manufacturers and with
varying depths and widths in a washer-dryer stack.
▶ Do not install a washer-dryer stack on a platform; the appli-
ances may tip over.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶ Keep packaging material away from children.
▶ Do not let children play with packaging material.
CAUTION‒Risk of injury!
The appliance may vibrate or move when in use.
▶ Place the appliance on a clean, even, solid surface.
▶ Align the appliance using the appliance feet and a spirit level.
If hoses and power cords have been laid incorrectly, this causes a
tripping hazard.
▶ Lay hoses and power cords in such a way that there is no risk
of tripping.
If the appliance is moved by holding onto protruding components,
such as the appliance door, the parts may break off.
▶ Do not move the appliance by holding onto protruding parts.
CAUTION‒Risk of cutting!
Touching sharp edges on the appliance may lead to cuts.
▶ Do not touch the sharp edges on the appliance.
Safety en
7
▶ Wear protective gloves when installing and transporting the ap-
pliance.
1.5 Safe use
WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶ Never operate a damaged appliance.
▶ Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
▶ If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box and
turn off the water tap.
▶ Call customer services. →Page47
An ingress of moisture can cause an electric shock.
▶ Only use the appliance in enclosed spaces.
▶ Never expose the appliance to intense heat or humidity.
▶ Do not use steam- or high-pressure cleaners, hoses or sprays
to clean the appliance.
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting
their lives at risk.
▶ Do not install the appliance behind a door as this may obstruct
the appliance door or prevent it from opening.
▶ With redundant appliances, unplug the power cord. Then cut
through the cord and damage the lock on the appliance door
beyond repair so that the appliance door will no longer close.
When spinning larger, waterproof items of laundry, imbalances
may arise and lead to injuries.
▶ Do not wash and spin larger items of laundry, such as blankets
or mattress covers, in the appliance.
WARNING‒Risk of suffocation!
Children may breathe in or swallow small parts, causing them to
suffocate.
▶ Keep small parts away from children.
▶ Do not let children play with small parts.
en Safety
8
WARNING‒Risk of poisoning!
Detergents and care products may result in poisoning if con-
sumed.
▶ If accidentally swallowed, seek medical advice.
▶ Keep detergents and care products out of the reach of children.
WARNING‒Risk of explosion!
Laundry that has been pretreated with flammable cleaning agents
that contain solvents may cause an explosion in the appliance.
▶ Rinse pretreated laundry thoroughly with water before washing.
CAUTION‒Risk of injury!
The covering plate may break if you stand on or climb onto the
appliance.
▶ Do not stand on or climb onto the appliance.
The appliance may tip over if you sit on or lean against the open
door.
▶ Do not sit on or lean against the appliance door.
▶ Do not place any objects on the appliance door.
Reaching into the drum while it is still turning may cause hand in-
juries.
▶ Wait for the drum to come to a complete stop before reaching
inside.
CAUTION‒Risk of scalding!
When you wash at high temperatures, the detergent solution gets
hot.
▶ Do not touch the hot detergent solution.
CAUTION‒Risk of chemical burns!
If the detergent drawer is opened, detergent and care products
may spray out from the appliance. Contact with eyes or skin may
cause irritation.
▶ Rinse eyes and/or skin thoroughly with clean water if they come
into contact with detergents or care products.
▶ If accidentally swallowed, seek medical advice.
▶ Keep detergents and care products out of the reach of children.
Safety en
9
1.6 Safe cleaning and maintenance
WARNING‒Risk of electric shock!
Improper repairs are dangerous.
▶ Never make any technical modifications to the appliance or its
features.
▶ Repairs to the appliance should only be carried out by trained
specialist staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer's Customer Ser-
vice or a similarly qualified person in order to prevent any risk.
An ingress of moisture can cause an electric shock.
▶ Before cleaning, pull out the mains plug or switch off the fuse in
the fuse box.
▶ Do not use steam- or high-pressure cleaners, hoses or sprays
to clean the appliance.
WARNING‒Risk of injury!
The use of non-original spare parts and non-original accessories
is dangerous.
▶ Only use the manufacturer's original spare parts and original ac-
cessories.
WARNING‒Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents that
contain solvents.
▶ Do not use cleaning agents that contain solvents.
en Preventing material damage
10
Preventing material damage
2 Preventing material
damage
Preventing material damage
ATTENTION!
The functionality of the appliance
may be impaired if you use the
wrong quantity of fabric softener, de-
tergent, care product or cleaning
agent.
▶ Follow the dosage recommenda-
tions from the manufacturer.
Exceeding the maximum load capa-
city impairs the function of the appli-
ance.
▶ Observe the maximum load capa-
city for each programme and do
not exceed it.
→"Programmes", Page25
The appliance is secured for trans-
portation using transit bolts. Transit
bolts which have not been removed
may result in material damage and
damage to the appliance.
▶ Before starting up the appliance,
remove the transit bolts completely
and keep them in a safe place.
▶ Before transport, fit the transit bolts
fully in order to prevent damage in
transit.
Material damage may be caused if
the water inlet hose is connected in-
correctly.
▶ Tighten the screw connections on
the water inlet until they are hand-
tight.
▶ Connect the water inlet hose dir-
ectly to the water tap, without any
additional connecting elements
such as adapters, extensions or
valves.
▶ Ensure that the inner diameter of
the water tap is at least 17mm.
▶ Make sure that the length of the
thread on the connection to the
water tap is at least 10mm.
If the water pressure is too high or
too low, the appliance may not be
able to operate properly.
▶ Ensure that the water pressure in
the water supply system is at least
100kPa (1bar) and max.
1000kPa (10bar).
▶ If the water pressure exceeds the
maximum value specified, a pres-
sure-reducing valve must be in-
stalled between the drinking water
connection and the hose set of the
appliance.
▶ Do not connect the appliance to
the mixer tap of an unpressurised
hot-water boiler.
Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶ Never kink, crush, modify or cut
through water hoses.
▶ Only use the water hoses supplied
with the appliance or genuine
spare hoses.
▶ Never re-use water hoses that
have been used before.
Operating the appliance using water
that is dirty or too hot may lead to
material damage and damage to the
appliance.
▶ Only operate the appliance with
cold mains water.
Unsuitable cleaning products may
damage the surfaces of the appli-
ance.
▶ Do not use harsh or abrasive de-
tergents.
▶ Do not use cleaning products with
a high alcohol content.
▶ Do not use hard scouring pads or
cleaning sponges.
▶ Clean the appliance with nothing
but water and a soft, damp cloth.
▶ Remove all detergent residue,
spray residue or other residues im-
mediately if they come into contact
with the appliance.
Environmental protection and saving energy en
11
Environmental protection and saving energy
3 Environmental protec-
tion and saving energy
Environmental protection and saving energy
3.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶ Sort the individual components by
type and dispose of them separ-
ately.
3.2 Save energy and con-
serve resources
If you follow these instructions, your
appliance will use less electricity and
less water.
Choose programmes with low tem-
peratures and longer wash times and
use maximum load capacity.
a
Energy consumption and water
consumption is most efficient.
Add detergent based on the laun-
dry's degree of soiling.
a
For light to normal soiling, a smal-
ler amount of detergent is suffi-
cient. Observe the dosage recom-
mendation from the detergent
manufacturer.
Reduce the washing temperature for
lightly and normally soiled laundry.
a
At lower temperatures, the appli-
ance consumes less energy. For
light to normal soiling, lower tem-
peratures than indicated on the
care label are also sufficient.
Set the maximum spin speed if you
want to dry the laundry in the tumble
dryer afterwards.
a
The drier the laundry, the shorter
the programme duration when dry-
ing which, in turn, reduces energy
consumption. A higher spin speed
reduces the residual moisture in
the laundry and increases the
volume of the spin noise.
Wash the laundry without prewash.
a
Washing with prewash increases
the programme duration and in-
creases energy and water con-
sumption.
The appliance has a continuous
automatic load adjustment function.
a
Depending on the type of fabric
and load capacity, the continuous
automatic load adjustment func-
tion optimally adjusts the water
consumption and programme dur-
ation.
The appliance comes with an Aqua-
Sensor.
a
During the rinse cycle, the Aqua-
Sensor checks the degree of tur-
bidity of the rinsing water, and ad-
justs the duration and number of
rinse cycles accordingly.
3.3 Energy saving mode
If you do not use the appliance for an
extended period, it automatically
switches to energy-saving mode.
Energy-saving mode ends when you
use the appliance again.
en Installation and connection
12
Installation and connection
4 Installation and con-
nection
Installation and connection
4.1 Unpacking the appliance
ATTENTION!
Objects remaining in the drum that
are not designed for operation with
the appliance may cause material
damage and damage to the appli-
ance.
▶ Remove these objects, along with
all supplied accessories, from the
drum before starting the appliance.
1. Remove any packaging and pro-
tective covers completely from the
appliance.
→"Disposing of packaging",
Page11
2. Check the appliance for visible
damage.
3. Open the door.
4. Remove any accessories from the
drum.
5. Close the door.
4.2 Contents of package
After unpacking all parts, check for
any damage in transit and complete-
ness of the delivery.
ATTENTION!
If the appliance is operated with in-
complete or defective accessories,
the appliance may not be able to op-
erate properly, or this may result in
material damage or damage to the
appliance.
▶ Do not operate the appliance with
incomplete or defective accessor-
ies.
▶ Replace the accessories in ques-
tion before operating the appli-
ance.
→"Accessories", Page29
Note:The appliance has undergone
a function test at the factory. This
may cause water stains in the appli-
ance, which the first wash cycle re-
moves.
The delivery consists of the following:
¡ Washing machine
¡ Accompanying documents
¡ Transit bolts
→"Removing the transit bolts",
Page13
¡ Cover caps
¡ Water inlet hose
→"Connecting the water inlet
hose", Page14
4.3 Requirements for the in-
stallation location
WARNING
Risk of electric shock!
The appliance contains live parts.
Touching live parts is dangerous.
▶ Do not operate the appliance
without a cover cap.
WARNING
Risk of injury!
When using the appliance on a base,
the appliance may tip over.
▶ Always secure the feet of the appli-
ance to a base using the manufac-
turer's fixing brackets →Page29
before using the appliance for the
first time.
ATTENTION!
If residual water in the appliance
freezes, this may cause damage to
the appliance.
▶ Do not install or operate this appli-
ance anywhere that is liable to ex-
perience frost or outdoors.
Installation and connection en
13
If the appliance is tilted at an angle
greater than 40°, residual water may
leak out of the appliance and cause
material damage.
▶ Tilt the appliance carefully.
▶ Transport the appliance in an up-
right position.
Installation loca-
tion
Requirements
Base Secure the appli-
ance with fixing
brackets
→Page29.
Wooden joist
floor
Place the appli-
ance on a water-
resistant wooden
board (minimum
thickness of
30mm) which is
screwed tightly to
the floor.
Kitchen unit Only install the
appliance under-
neath a continu-
ous worktop that
is securely con-
nected to adja-
cent cabinets.
Required niche
width: 60cm.
Against a wall Do not trap the
power cord or
the hoses
between the wall
and the appli-
ance.
4.4 Removing the transit
bolts
The appliance is secured for trans-
portation using transit bolts on the
rear of the appliance.
Note:Keep the transit bolt screws
and the sleeves in a safe place for fu-
ture transport.
→"Inserting the transit bolts",
Page46
1. Pull the hoses out of the holders.
2. Unscrew and remove all of
the screws for the 4 transit bolts
using a WAF 13 wrench.
en Installation and connection
14
3. Remove the power cable from the
holder.
4. Remove the 4 sleeves.
5. Put on the 4 cover caps.
6. Push the 4 cover caps downwards.
Note:To install the transit bolts to
transport the appliance, perform
these steps again in the reverse or-
der.
4.5 Connecting the appliance
Connecting the water inlet hose
1. Connect the water inlet hose.
2. Connect the water inlet hose to a
tap (26.4mm=3/4").
Installation and connection en
15
3. Open the water tap carefully and
check that the connection points
are tight.
Water outlet connection types
This information is intended to help
you to connect this appliance to the
water outlet.
ATTENTION!
When draining, the water outlet hose
is subject to water pressure and may
come loose from the installed con-
nection point.
▶ Secure the water outlet hose
against unintentional loosening.
Note:Observe the draining heights.
The maximum draining height is
100cm.
Siphon Secure the con-
nection point with
a (24–40 mm)
hose clamp.
Sink Fix and secure
the water outlet
hose with an el-
bow.
→"Accessories",
Page29
Plastic pipe with
rubber sleeve or
gully
Fix and secure
the water outlet
hose with an el-
bow.
→"Accessories",
Page29
Connecting the appliance to the
electricity supply
Note:Your electrical domestic install-
ation for this appliance must comply
with the local legal provisions and
safety regulations, and should in-
clude a residual current circuit-
breaker.
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection details of the appli-
ance can be found under Tech-
nical data →Page49.
2. Check the mains plug is inserted
properly.
4.6 Aligning the appliance
In order to reduce noise and vibra-
tion and to prevent the appliance
from moving, align the appliance cor-
rectly.
1. Use a WAF 17 wrench to loosen
the lock nuts in a clockwise direc-
tion.
en Before using for the first time
16
2. To align the appliance, turn the ap-
pliance feet. Check that the appli-
ance is level using a spirit level.
All appliance feet must stand firmly
on the ground.
3. Use a WAF 17 wrench to tighten
the lock nuts against the housing
until they are hand-tight.
In doing so, hold the foot tight and
do not adjust its height.
Before using for the first time
5 Before using for the
first time
Before using for the first time
Prepare the appliance for use.
5.1 Starting an empty wash-
ing cycle
Your appliance was inspected thor-
oughly before leaving the factory. To
remove any residual water, run the
first wash cycle without any laundry.
1. Turn the programme selector to
Drum Clean.
2. Close the door.
3. Pull out the detergent drawer.
4. Pour approx. 1 litre of water into
the manual dosing compartment.
Before using for the first time en
17
5. Add washing powder containing
oxygen bleach to the manual dos-
ing compartment.
To prevent foaming, use only half
of the amount of detergent recom-
mended by the detergent manufac-
turer for light soiling. Do not use
detergent suitable for woollens or
delicates.
6. Push in the detergent drawer.
7. Press Start/Reload to start the pro-
gramme.
a The display shows the remaining
programme duration.
a After the programme has ended,
the display shows: "End".
8. Start the first wash cycle or set the
programme selector to Off to
switch off the appliance.
→"Basic operation", Page30
en Familiarising yourself with your appliance
18
Familiarising yourself with your appliance
6 Familiarising yourself with your appliance
Familiarising yourself with your appliance
6.1 Appliance
You can find an overview of the parts of your appliance here.
1
2
4
6
3
5
7
7
On certain models, specific details such as the colour and shape may differ
from those pictured.
1
Maintenance flap for the drain
pump →Page36
2
Door
3
Detergent drawer →Page18
4
Control panel →Page19
5
Water outlet hose →Page15
6
Power cord →Page15
7
Transit bolts →Page13
6.2 Detergent drawer
Note:Observe the manufacturer's in-
structions on the use and dosage of
the detergent and care product and
the information in the programme de-
scriptions.
Familiarising yourself with your appliance en
19
2 31
1
Manual dosing compartment
→"Using the manual dosing
compartment", Page33
2
: Dispenser for fabric
softener
→"Intelligent dosing system",
Page32
3
: Dispenser for liquid deter-
gent
→"Intelligent dosing system",
Page32
6.3 Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
2 3
1 1
4
4
1
Programmes →Page25
2
Programme selector
→Page30
3
Display →Page20
4
Buttons →Page23
en Display
20
Display
7 Display
Display
The display shows the current settings, options or relevant information.
Example: Display
Display Description
0:40
1
Expected programme duration or programme time re-
maining in hours and minutes.
"10"/
1
Program end time
→"Buttons", Page23
9.0
1
Recommendation for the maximum load capacity for the
selected program in kg.
- 1400 Set spin speed in rpm.
: No final spin, only draining
: Rinse Hold, no draining
- 90 Set temperature in °C.
→"Buttons", Page23
(cold)
(Start/Reload) Start, cancel or pause
¡ Lights up: The programme is running and can be can-
celled or paused.
¡ Flashes: The programme can be started or continued.
Programme status: Prewashing
Programme status: Washing
Programme status: Rinsing
1
Example
Display en
21
Display Description
Programme status: Spinning
End Programme status: Programme end
Programme status: Steaming
¡ Lights up: The childproof lock is activated.
¡ Flashes: The childproof lock is activated and the appli-
ance has been operated.
→"Deactivating the childproof lock", Page32
(Reduced Iron-
ing)
The crease-reduction function is activated.
→"Buttons", Page24
(Prewash) Prewash is activated.
→"Buttons", Page24
Rinse Hold is activated.
(SpeedPerfect) Shortened programme length is activated.
→"Buttons", Page23
The "Blood" stain type is activated.
The "Grass" stain type is activated.
The "Red wine" stain type is activated.
The "Cooking fat/cooking oil" stain type is activated.
Flashes: Drum cleaning is required. Run the Drum Clean
programme for cleaning and caring for the drum and the
outer tub.
→"Cleaning the drum", Page34
¡ Lights up: The intelligent dosing system for liquid deter-
gent is activated.
¡ Flashes: The fill level of the dispenser is below the min-
imum level.
→"Intelligent dosing system", Page32
(liquid detergent)
¡ Lights up: The intelligent dosing system for fabric
softener is activated.
¡ Flashes: The fill level of the dispenser is below the min-
imum level.
→"Intelligent dosing system", Page32
(fabric softener)
50 ml
1
Basic dosage for detergent or fabric softener. →Page33
¡ Lights up: The door is locked and cannot be opened.
¡ Flashes: The door is not closed properly.
¡ Off: The door is unlocked and can be opened.
1
Example
Buttons en
23
Buttons
8 Buttons
Buttons
The selection of programme settings depends on the programme that is set.
Button Selection More information
Start/Reload ¡ Start
¡ Cancel
¡ Pause
Start, cancel or pause the pro-
gramme.
SpeedPerfect ¡ Activate
¡ Deactivate
Activate or deactivate a shorter pro-
gramme duration.
Note:Energy consumption increases.
The washing result is not affected by
this.
AntiStain Multiple selection Select the type of stain.
The temperature, drum movement and
soaking time are all adjusted to suit
the type of stain.
i-DOS ¡ Activate
¡ Deactivate
¡ Setting the ba-
sic dosage
amount
Briefly press the button to activate or
deactivate the intelligent dosing sys-
tem for fabric softener or liquid de-
tergent .
Press and hold the button for approx.
3 seconds to set the basic dosage.
→Page33
Finish in Up to 24 hours Set the programme end time.
The programme duration is already in-
cluded in the set number of hours.
Once the programme has started, the
programme duration is displayed.
Temp. °C - 90 Adjust the temperature.
Set temperature in °C.
Spin Speed - 1400 Adjust the spin speed or deactivate
the spin cycle.
Set spin speed in rpm.
If is selected, the water is drained
and the spin cycle is deactivated. The
laundry stays wet inside the drum.
3 sec. ¡ Activate
¡ Deactivate
→"Childproof lock", Page32
en Buttons
24
Button Selection More information
Prewash ¡ Activate
¡ Deactivate
Activate or deactivate prewash, e.g.
for washing heavily soiled laundry.
Note:If the intelligent dosing system
is activated, the detergent will be dis-
pensed automatically for the prewash
and the main wash.
If the intelligent dosing system is de-
activated, place the detergent directly
in the drum for the prewash and into
the manual dosing compartment for
the main wash.
→"Detergent drawer", Page18
Reduced Ironing ¡ Activate
¡ Deactivate
Activate or deactivate the reduced
creasing programme.
In order to reduce creasing in the
laundry, the spin cycle and the spin
speed are adapted.
Note:The laundry has a higher resid-
ual moisture after washing. To reduce
creasing, hang up the laundry immedi-
ately after washing.
Programmes en
25
Programmes
9 Programmes
Programmes
Notes
¡ The laundry's care labels provide you with additional information on pro-
gramme selection.
¡ For programmes with a temperature setting of 80°C or 90°C, the actual
temperature may deviate from the specified temperature. The washing effect
and hygiene expected at the specified temperatures is nevertheless
achieved.
Programme Description Max.
load
(kg)
Cottons Wash hard-wearing items made of cotton, linen or
blended fabrics.
Also suitable as a short programme for normally
soiled laundry when you activate SpeedPerfect.
Programme setting:
¡ Max. 90 °C
¡ Max. 1400rpm
9.0
5.0
1
Eco 40-60 Wash items made from cotton, linen or blended
fabrics.
Note:Fabrics which can be washed from 40°C
up to 60°C as per the care symbol can be
washed together.
The washing performance corresponds to the best
possible washing performance class according to
the legal requirements.
For this programme, the washing temperature is
automatically adjusted depending on the load size,
in order to achieve the best possible energy effi-
ciency with the best possible washing result. You
cannot change the washing temperature.
Programme setting:
Note:The temperature cannot be adjusted in this
programme and is set automatically.
¡ Max. - °C
¡ Max. 1400rpm
9.0
Easy Care Wash items made from synthetic or blended fab-
rics.
Programme setting:
¡ Max. 60 °C
4.0
1
SpeedPerfect activated
2
Washing not possible
en Programmes
26
Programme Description Max.
load
(kg)
¡ Max. 1200 rpm
Mixed Load Wash items made from cotton, linen, or synthetic or
blended fabrics.
Suitable for lightly soiled laundry.
Programme setting:
¡ Max. 60 °C
¡ Max. 1400rpm
4.0
Delicates/Silk Wash delicate, washable items made from silk, vis-
cose and synthetic fabrics.
Use a detergent that is suitable for delicates or silk.
Note:Wash especially delicate items or items with
hooks, eyelets or clips in a mesh laundry bag.
Programme setting:
¡ Max. 40 °C
¡ Max. 800rpm
2.0
Wool Hand- or machine-washable items that are made
from wool or contain wool.
To prevent the laundry from shrinking, the drum
moves the items very gently with long pauses.
Use a detergent that is suitable for wool.
Programme setting:
¡ Max. 40 °C
¡ Max. 800rpm
2.0
Rinse Rinse and then spin the laundry, and drain the wa-
ter.
Programme setting: Max. 1400 rpm
–
Spin/Drain Spin the laundry and drain the water.
If you only want to drain the water, activate . The
laundry is not spun.
Programme setting: Max. 1400 rpm
–
Hygiene Plus Wash hard-wearing items made of cotton, linen or
blended fabrics.
Suitable for allergy sufferers and for strict hygiene
requirements.
Note:Once the set temperature has been reached,
it remains constant throughout the entire washing
process.
Programme setting:
¡ Max. 60 °C
6.5
1
SpeedPerfect activated
2
Washing not possible
Programmes en
27
Programme Description Max.
load
(kg)
¡ Max. 1400rpm
Sportswear Wash sports and leisure items made from synthetic
fibres, microfibre or fleece.
Use a detergent that is suitable for sports items.
Do not use fabric softener.
Tip:Use the Easy Care programme to wash heavily
soiled laundry.
Programme setting:
¡ Max. 40 °C
¡ Max. 800rpm
2.0
Iron Assist Suitable for shirts, T-shirts and similar fabrics made
from cotton, linen or blended fabrics.
Programme for warming and steaming dry items
using steam in order to hang them up once the
programme has ended or to make them easier to
iron.
The programme's maximum load is five shirts or
five t-shirts.
Activate SpeedPerfect if you only want to steam
one item of laundry.
Notes
¡ Immediately after the programme ends, hang up
the warm, steamed items or iron them.
¡ The laundry is not washed or cleaned. Do not
use any detergent or cleaning products.
¡ The steam is hot and may cause damage to cer-
tain fabrics or fabric types.
The programme is therefore not suitable for out-
door clothing or items made from silk or wool,
such as jumpers.
-
2
Auto Soft Wash delicate items made from cotton, or synthetic
or blended fabrics.
Gentle laundry care.
The degree of soiling and the type of fabric are
automatically detected. The washing process is ad-
apted.
Note:The temperature and spin speed cannot be
adjusted in this programme and are set automatic-
ally.
The maximum temperature is 30 °C.
3.5
1
SpeedPerfect activated
2
Washing not possible
en Programmes
28
Programme Description Max.
load
(kg)
The maximum spin speed is 800 rpm.
Drum Clean Clean and care for the drum.
Use this programme in the following cases:
¡ Before using the appliance for the first time
¡ If you regularly wash at temperatures of 40°C or
lower
¡ After a prolonged period of non-use
Use washing powder containing oxygen bleach.
Add washing powder containing oxygen bleach to
the manual dosing compartment.
→"Detergent drawer", Page18
Halve the amount of detergent to avoid foaming.
Do not use fabric softener.
Do not use liquid detergent or detergent that is in-
tended for woollens or delicates.
Note:The drum cleaning indicator flashes to re-
mind you if you have not used a programme at
60°C or higher for a long time.
–
2
Super Quick
15'/30'
Wash items made from cotton, or synthetic or blen-
ded fabrics.
Short programme for small items of lightly soiled
laundry.
The programme duration is approx. 30 minutes.
If you wish to reduce the programme duration to 15
minutes, activate SpeedPerfect. The maximum load
is reduced to 2.0kg.
Programme setting:
¡ Max. 40 °C
¡ Max. 1200rpm
4.0
2.0
1
1
SpeedPerfect activated
2
Washing not possible
Accessories en
29
Accessories
10 Accessories
Accessories
Use original accessories. These have been made especially for your appliance.
Use Order num-
ber
Water inlet hose ex-
tension
Extend the water inlet hose for cold water
or AquaStop (approx. 2.50 m).
WMZ2381
Fixing brackets Improves the stability of the appliance. WMZ2200
Longer water inlet
hose
Replace the standard water inlet hose with
a longer hose (2.20 m).
00353925
Elbow Secure the water outlet hose in place. 00655300
Washing machine
cleaners
Cleaning products for maintaining the ap-
pliance interior.
00311929
Laundry
11 Laundry
Laundry
11.1 Preparing the laundry
ATTENTION!
Objects remaining in the laundry may
damage the laundry and the drum.
▶ Remove all items from any pock-
ets in your laundry before using
the appliance.
Note
The appliance and fabrics are
protected when you prepare your
laundry.
¡ Brush off sand and soil
¡ Sort the laundry according to col-
our and textiles and observe the
care labels
¡ Close all zips, hook and loop
fasteners, hooks and eyes
¡ Tie cloth belts, cloth straps and
cords together
¡ Remove curtain fittings and lead
strips
¡ Wash small or particularly delicate
items in a mesh washing bag
¡ Wash large and small items of
laundry together
¡ Wash laundry with fresh stains im-
mediately
¡ Pretreat laundry with dried stains
and wash several times
¡ Load the laundry unfolded into the
drum
¡ Before loading the drum, any laun-
dry that has been pre-treated with
chlorine bleach should be rinsed
several times
Detergents and care products
12 Detergents and care
products
Detergents and care products
You can protect your appliance and
your laundry by selecting and using
the correct detergents and care
products.
The manufacturer's instructions for
use and dosage can be found on the
packaging.
Notes
¡ When using liquid detergents, only
use liquid detergents that are self-
flowing
¡ Do not mix different liquid deter-
gents
en Basic operation
30
¡ Do not mix detergent and fabric
softener
¡ Do not use products that have ex-
pired or are highly congealed
¡ Do not use products containing
solvents, caustic agents or volatile
substances
¡ Do not use chlorine bleach
¡ Do not use dyes regularly as fixing
salt can damage stainless steel
¡ Do not use color-bleaching agents
in the appliance
¡ Do not pour vinegar into the dis-
pensers →Page32 of the intelli-
gent dosing system
Basic operation
13 Basic operation
Basic operation
13.1 Switching on the appli-
ance
Requirement:The appliance has
been correctly installed and connec-
ted.
→"Installation and connection",
Page12
▶ Turn the programme selector to a
programme.
a An audible function test is carried
out.
Note:The lighting for the drum goes
out automatically.
13.2 Setting a programme
1. Turn the programme selector and
set the required programme.
→"Programmes", Page25
2. If required, adjust the programme
settings. →Page30
13.3 Adjusting the pro-
gramme settings
Requirement:A programme has
been set.
→"Setting a programme", Page30
▶ Adjust the programme settings.
→"Buttons", Page23
Notes
¡ The programme settings are not
saved permanently for the pro-
gramme.
¡ The setting is saved if you activate
or deactivate the intelligent dosing
system.
13.4 Loading laundry
Note:To prevent creasing, note the
maximum load for the programmes.
→"Programmes", Page25
Requirements
¡ The laundry is prepared and sor-
ted.
→"Laundry", Page29
¡ The drum is empty.
1. Open the door.
2. Place the laundry in the drum.
3. Close the door.
Ensure that there is no laundry
trapped in the door.
13.5 Starting the programme
Note:If the intelligent dosing system
is activated, make sure that the dis-
pensers have been filled →Page32
and the basic dosage has been set
→Page33.
Requirement:A programme is set.
→"Setting a programme", Page30
▶ Press Start/Reload.
Basic operation en
31
a The drum rotates and load detec-
tion takes place. This can take up
to 2 minutes, after which water
enters the drum.
a The display shows the programme
duration or the programme end
time.
a After the programme has ended,
the display shows: "End".
13.6 Soaking laundry
Note:No additional detergent is re-
quired for soaking. The appliance
uses the filled detergent for soaking
and washing.
Requirements
¡ The laundry is placed in the appli-
ance.
→"Loading laundry", Page30
¡ A programme has started.
→"Starting the programme",
Page30
1. Press Start/Reload approx.
10minutes after the programme
start.
The programme pauses and the
laundry can soak.
2. Press Start/Reload after the re-
quired soaking time.
13.7 Adding laundry
After the programme starts, you can
remove or add laundry depending on
the programme status.
1. Press Start/Reload.
The appliance pauses.
Note:If you want to add laundry,
follow the instructions on the dis-
play.
→"Display", Page21
2. Open the door.
3. Add or remove laundry.
4. Close the door.
5. Press Start/Reload.
13.8 Cancelling the pro-
gramme
1. Press Start/Reload.
2. Open the door.
The appliance door remains
locked for safety reasons if the
temperature and water levels are
high.
– If the temperature is high, start
the Rinse programme.
– If the water level is high, start
the Spin programme or select a
suitable programme for draining.
→"Programmes", Page25
3.
Remove the laundry. →Page31
13.9 Resuming the pro-
gramme when the pro-
gramme status is Rinse
Hold
Requirements
¡ Rinse Stop is activated.
¡ The last rinse cycle of the set pro-
gramme has ended and the laun-
dry is in the rinsing water.
1. Set the Spin programme or a pro-
gramme for draining the water.
→"Programmes", Page25
2. Press Start/Reload.
13.10 Unloading the laundry
1. Open the door.
2. Remove the laundry from the
drum.
13.11 Switching off the appli-
ance
1. Turn the programme selector to
Off.
2. Turn off the tap.
en Childproof lock
32
3. Wipe the rubber gasket dry and re-
move any foreign objects.
4. Leave the appliance door and de-
tergent drawer open so that resid-
ual water can evaporate.
Childproof lock
14 Childproof lock
Childproof lock
Secure your appliance against being
operated unintentionally using the
controls.
14.1 Activating the childproof
lock
▶ Press on both 3 sec.buttons
for approx. three seconds.
a The display shows .
a The control elements are locked.
a The childproof lock remains active
even after the appliance has been
switched off and in the event of a
power cut.
14.2 Deactivating the child-
proof lock
Requirement:To deactivate the
childproof lock, the appliance must
be switched on.
▶ Press on both 3 sec.buttons
for approx. three seconds.
So that the programme currently
running is not cancelled, the pro-
gramme selector must be set to
the initial programme.
a goes out on the display.
Intelligent dosing system
15 Intelligent dosing sys-
tem
Intelligent dosing system
The appliance's intelligent dosing
system is activated at the factory and
automatically doses liquid detergent
and fabric softener for any pro-
grammes in which intelligent dosing
is possible.
Note:You can use the buttons
→Page23 to deactivate the intelli-
gent dosing system, e.g. in order to
manually dose washing powder
→Page33.
15.1 Pouring liquid detergent
and fabric softener into
the dispensers
If you are using the intelligent dosing
system or if the appliance displays a
notification during operation of the
appliance, fill the dispensers.
Notes
¡ Only pour suitable liquid detergent
and fabric softener into the dis-
pensers. →Page29
¡ If you add more liquid detergent or
fabric softener to the dispenser,
use the same product.
¡ If you want to replace the liquid de-
tergent or fabric softener in the dis-
penser with another product, clean
the detergent drawer beforehand
→Page35.
Intelligent dosing system en
33
¡ If you are using the intelligent dos-
ing system, do not add additional
detergent or fabric softener into
the compartment for manual dos-
ing. This is to prevent overdosing
or foam formation.
1. Pull out the detergent drawer.
2. Open the lid and pour liquid deter-
gent and fabric softener into
the relevant dispensers
→Page18.
Do not exceed the marking for the
maximum fill level when filling.
3. Close the lid.
Note:To prevent the liquid deter-
gent or fabric softener from drying
out, close the lids immediately
after filling.
4. Push in the detergent drawer.
15.2 Using the manual dosing
compartment
If you are not using the intelligent
dosing system, if intelligent dosing is
not possible for a programme, or if
you want to add additional care
product, e.g. stain remover or starch,
use the manual dosing compartment.
Note:Observe the information about
detergents and care products
→Page29.
1. Pull out the detergent drawer.
2. Pour laundry detergent or care
product into the manual dosing
compartment →Page18.
3. Push in the detergent drawer.
15.3 Setting the basic dosage
amount
To allow for intelligent dosing, set the
basic dosage amount for the dis-
penser. The basic dosage amount
corresponds to the dosage recom-
mendation from the detergent manu-
facturer on the packaging. Set the
basic dosage amount that corres-
ponds to the dosage recommenda-
tion for 4.5kg of normally soiled
laundry. In doing so, note the water
hardness.
1. Press and hold i-DOS for ap-
prox. 3 seconds.
a The display shows the basic
dosage set for .
2. To set the basic dosage for ,
press i-DOS.
3. To adjust the setting, press Finish
in.
4. Wait briefly to save the setting.
en Basic settings
34
Basic settings
16 Basic settings
Basic settings
You can configure the basic settings
for your appliance to meet your
needs.
16.1 Overview of the basic
settings
1
2
3
4
5
Programme selector with programme
positions
2
Set the volume of the signal
at the end of the programme:
0 (off) to 4 (very loud)
3
Set the volume of the signal
tone emitted when the but-
tons are pressed:
0 (off) to 4 (very loud)
4
Activate (On) or deactivate
(OFF) the reminder to clean
the drum.
5
Display the number of fin-
ished programmes.
16.2 Changing the basic set-
tings
1. Set the programme selector to po-
sition 1. →Page34
2. Press Spin Speedand, at the
same time, turn the programme
selector to position2.
a The display shows the current
value.
3. Use the programme selector to se-
lect the required basic setting.
→Page34
4. To change the value, press Finish
in.
5. To save the changes, switch off
the appliance.
Cleaning and servicing
17 Cleaning and servi-
cing
Cleaning and servicing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
17.1 Cleaning the drum
CAUTION
Risk of injury!
Permanently washing at low temper-
atures and a lack of ventilation for
the appliance may damage the drum
and cause injury.
▶ Regularly run a programme for
cleaning the drum or wash at tem-
peratures of at least 60°C.
▶ Leave the appliance to dry after
every operation with the door
open, and leave the detergent
drawer to dry.
▶ Run the Drum Clean programme
without laundry but with washing
powder that contains oxygen
bleach or a a cleaning agent for
caring for the inside of the appli-
ance.
→"Accessories", Page29
Cleaning and servicing en
35
17.2 Cleaning the detergent
drawer
If you want to replace the liquid de-
tergent or fabric softener in the dis-
penser with another product or if the
detergent drawer is dirty, clean the
detergent dispenser.
ATTENTION!
The pump unit contains electrical
components. Electrical components
may be damaged if they come into
contact with liquids.
▶ Do not clean the pump unit in the
dishwasher and do not immerse it
in water.
▶ Protect the electrical connection
on the rear against water, deter-
gent and fabric softener residue.
1. Switch off the appliance.
→"Switching off the appliance",
Page31
2. Pull out the detergent drawer.
3. Press down on the insert and re-
move the detergent drawer.
4. Remove the pump unit.
5. Unclip the detergent drawer cover
and remove it.
6. Empty the detergent drawer.
en Cleaning and servicing
36
7. Clean the pump unit with a damp
cloth.
8. Clean the detergent drawer and
the cover with a soft, damp cloth
or hand shower.
9. Dry the detergent drawer, cover
and pump unit and reinsert them.
10.Clean the housing of the detergent
drawer in the appliance.
11.Push in the detergent drawer.
17.3 Cleaning the drain pump
Clean the drain pump regularly, at
least once a year, as well as in the
event of faults, e.g. blockages or rat-
tling noises.
Emptying the drain pump
1. Turn off the tap.
2. Switch off the appliance.
→Page31
3. Disconnect the appliance's mains
plug from the power supply.
Cleaning and servicing en
37
4. Open and remove the mainten-
ance flap.
5. Slide a sufficiently large container
under the opening.
6. Take the drain hose out of the
holder.
7.
CAUTION-Risk of scalding!
When you wash at high temperat-
ures, the detergent solution gets
hot.
▶ Do not touch the hot detergent
solution.
To allow the detergent solution to
flow out into the container, remove
the sealing cap.
8. Firmly press on the sealing cap.
9. Insert the drain hose into the
holder.
en Cleaning and servicing
38
Cleaning the drain pump
Requirement:The drain pump is
empty. →Page36
1. Since water may remain in the
drain pump, unscrew the pump
cap carefully.
‒ The filter insert in the pump
housing may become stuck due
to coarse particles of dirt.
Loosen the dirt and remove the
filter insert.
The pump cap is comprised of two
parts which can be taken apart for
cleaning.
2. Clean the interior, the thread on
the pump cap and the pump hous-
ing.
3. Ensure that the impeller in the
drain pump can rotate.
4. Insert the pump cap.
‒ Ensure that the parts of the
pump cap are correctly as-
sembled.
5. Screw the pump cap as far as it
will go.
The handle on the pump cap must
be in a vertical position.
6. Insert and close the maintenance
flap.
Cleaning and servicing en
39
Before the next wash
To prevent unused detergent from
flowing straight into the outlet in the
next wash, run a suitable programme
for draining after you have emptied
the drain pump.
1. Open the water tap.
2. Insert the mains plug.
3. Switch on the appliance.
4. Pour 1litre of water into the
manual dosing compartment.
5. Select a suitable programme for
draining.
→"Programmes", Page25
en Troubleshooting
40
Troubleshooting
18 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶ Never make any technical modifications to the appliance or its features.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
The display goes out
and Start/Reload
flashes.
Energy-saving mode is active
▶ Press Start/Reload.
"E:36 / -10" or deter-
gent solution is not
being pumped out.
The water outlet hose is connected too high, is kinked
or trapped, or has been extended impermissibly.
▶ Check the installation of the water outlet hose.
→Page12
Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
The drain pump is blocked or the pump cover is not
installed correctly.
▶ Check that the pump cover is installed correctly.
→Page36
▶
Clean the drain pump. →Page36
Detergent dosage is too high.
▶ If intelligent dosing is activated, reduce the basic
dosage. →Page33
▶ If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
Troubleshooting en
41
Fault Cause and troubleshooting
"E:10 / -00 / -10 /
-20"
The pump for the intelligent dosing system is blocked.
1.
Clean the detergent drawer. →Page35
2. If the fault persists, call customer service.
→Page47
Note:Until the fault is rectified, you can deactivate the
intelligent dosing system and dose manually.
→Page23
"H:32" The appliance has interrupted the spin cycle because
the laundry is unevenly distributed.
▶ Redistribute the laundry in the drum.
"E:30 / -10" or . The tap is turned off.
▶ Turn on the tap.
The water inlet hose is kinked or jammed.
▶ Check the installation of the water inlet hose.
→Page12
The filters in the water inflow are blocked.
▶ Clean the filters in the water inflow.
The water pressure is low.
▶ Check whether the tap has sufficient water pres-
sure.
The water level measuring system is defective.
With this error message, the appliance starts a drain-
ing process.
1. Wait approx. 5 minutes until the draining process
ends.
2. Restart the appliance.
If required, start the draining process again.
3. If the fault persists, call customer service.
→Page47
"E:30/-20" Critical malfunction.
▶ Turn off the water tap.
With this error message, the appliance starts a drain-
ing process.
1. Wait approx. 5 minutes until the draining process
ends.
2. Restart the appliance.
If required, start the draining process again.
3. If the fault persists, call customer service.
→Page47
Detergent dosage is too high.
en Troubleshooting
42
Fault Cause and troubleshooting
"E:30/-20" ▶ If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
Additional water has been added.
▶ Do not add any extra water to the appliance while it
is operating.
The detergent drawer has not been pushed in fully.
▶ Push in the detergent drawer.
The pump unit is not inserted correctly.
▶ Check that the pump unit is inserted correctly.
→Page35
Heavy foam build-up. Detergent dosage is too high.
▶ Mix one tablespoon of fabric softener with 0.5litres
of water and pour the mixture into the compartment
for manual dosing (not for outdoor clothing,
sportswear or items stuffed with down).
▶ If intelligent dosing is activated, reduce the basic
dosage. →Page33
▶ If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
flashes. The door is not completely closed.
1. Ensure that there is no laundry trapped in the door.
2. Close the door.
Drum cleaning is required.
▶
Clean the drum. →Page34
All other error codes. Malfunction
1. Restart the appliance.
2. If the fault occurs again, disconnect the appliance
from the power supply for at least 30 seconds.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
3. If the fault persists, call customer service.
→Page47
Please specify the exact error message when call-
ing. If possible, document the fault with photos and
videos.
The programme does
not start.
Childproof lock is activated.
▶
Deactivate the childproof lock. →Page32
Finish in is activated.
▶
Check whether Finish in is activated. →Page23
The detergent drawer has not been pushed in fully.
Troubleshooting en
43
Fault Cause and troubleshooting
The programme does
not start.
▶ Push in the detergent drawer.
The programme is
paused or has been
interrupted, but the
door will not open.
The temperature is too high.
▶ Start the Rinse programme or wait until the temper-
ature has dropped.
Water level is too high.
▶ Start the Spin programme or a suitable draining
programme. →Page25
The door cannot be
opened due to a
power cut.
The door is locked.
▶ Open the door using the emergency release.
→Page46
The spin cycle runs
several times.
Not a fault. The appliance eliminates an imbalance by
repeatedly redistributing the laundry.
No action required.
The programme dura-
tion changes during
the wash cycle.
Not a fault. The programme sequence is optimised
electronically, another rinse cycle is switched on due
to heavy foam build-up, or an imbalance is eliminated.
No action required.
No water is visible in
the drum.
Not a fault. Water is below the visible area.
No action required.
Drum jerks after the
programme starts.
Not a fault. An internal motor test is started.
No action required.
The appliance is vi-
brating, 'wandering'
and making loud
noises during the spin
cycle.
Appliance is not correctly aligned.
▶
Align the appliance. →Page15
The appliance feet are not fixed.
▶
Secure the appliance's feet. →Page15
Transit bolts have not been removed.
▶
Remove the transit bolts. →Page13
Drum rotates, water
does not flow in.
Not a fault. Load detection is active for up to 2
minutes.
No action required.
i-DOS cannot be ac-
tuated.
The selected programme or programme progress
does not allow intelligent dosing.
▶
Use the manual dosing compartment. →Page33
High spin speed not
reached.
Reduced Ironing is activated.
▶ Select a programme that is suitable for the type of
fabric. →Page25
The appliance is using a reduced spin speed to elim-
inate an imbalance.
No action required.
en Troubleshooting
44
Fault Cause and troubleshooting
Whooshing, hissing,
whirring or sucking
noises.
Not a fault. Water is pumped in, detergent and fabric
softener is dosed, function tests are performed, or de-
tergent solution is pumped out.
No action required.
Banging noises, rat-
tling in the drain
pump.
A foreign object is in the drain pump.
▶
Clean the drain pump. →Page36
Creasing. The selected programme is unsuitable for the type of
fabric.
▶
Set a suitable programme. →Page25
A high spin speed is selected.
▶ The next time you run a wash cycle, set a lower
spin speed.
The load is unsuitable.
▶ Observe the programme's maximum load capacity.
→Page25
▶
Prepare the laundry. →Page29
The laundry is too wet
after the spinning
cycle.
A low spin speed is selected.
▶ Start the Spinprogramme.
▶ The next time you run a wash cycle, set a higher
spin speed.
The appliance is using a reduced spin speed to elim-
inate an imbalance.
1. Redistribute the laundry in the drum.
2. Start the Spinprogramme.
Reduced Ironing is activated.
▶
Set a suitable programme. →Page25
Insufficient cleaning or
detergent residues on
the laundry.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶ Start the Rinse programme or brush out the laun-
dry after drying.
The detergent in the dispenser is unsuitable or
thickened.
1.
Check whether the detergent is suitable. →Page29
2. Check whether the detergent in the dispenser has
thickened.
3. If the detergent is unsuitable or has thickened,
empty it out and clean the dispenser. →Page35
The basic dosage is not correctly adjusted.
▶
Set the basic dosage. →Page33
Troubleshooting en
45
Fault Cause and troubleshooting
Water is leaking out at
the water inlet hose.
The water inlet hose is not correctly connected or is
damaged.
▶ Check the installation of the water inlet hose.
→Page12
Replace the water inlet hose if it is damaged.
Water is leaking out at
the water outlet hose.
The water outlet hose is not connected correctly or is
damaged.
▶ Check the installation of the water outlet hose.
→Page12
Replace the water outlet hose if it is damaged.
Odours have formed
in the appliance.
Humidity and detergent residue may promote the
formation of bacteria.
▶
Clean the drum. →Page34
▶ If you are not using the appliance, leave the door
and detergent drawer open so that residual water
can evaporate.
Damp stains have
formed on the fabrics
after the Iron Assist
programme has
ended.
Water droplets from the drum or from the door have
moistened the fabrics. The drops come from either
condensed steam or the residual moisture from the
previous wash programme.
▶ Iron the fabrics or hang them up to dry.
Water is leaking from
below the door.
Dirt on the door or seal causes leaks.
▶ Clean the door and the seal.
en Transportation, storage and disposal
46
18.1 Emergency release
Releasing the door
Requirement:The drain pump is
empty. →Page36
1. ATTENTION! Escaping water may
cause material damage.
▶ Do not open the door if you can
see water through the glass.
Pull the emergency release down-
wards with a tool and release.
a The door lock is released.
2. Insert the maintenance flap and
lock it into place.
3. Close the maintenance flap.
Transportation, storage and disposal
19 Transportation, stor-
age and disposal
Transportation, storage and disposal
19.1 Removing the appliance
1. Turn off the tap.
2. Empty the water inlet hose.
3. Switch off the appliance.
→"Switching off the appliance",
Page31
4. Unplug the appliance's mains plug.
5. Drain the water.
→"Cleaning the drain pump",
Page36
6. Detach the hoses.
7. Empty the dispensers.
19.2 Inserting the transit
bolts
Secure the appliance before trans-
portation using transit bolts in order
to prevent transport damage.
1. Use a screwdriver to remove the 4
cover caps.
Keep the cover caps.
2. Insert the 4 transit bolts.
→"Removing the transit bolts",
Page13
19.3 Using the appliance
again
▶ For further information, see
→"Installation and connection",
Page12 and
→"Starting an empty washing
cycle", Page16.
Customer Service en
47
19.4 Disposing of old appli-
ance
Valuable raw materials can be re-
used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶ Do not install the appliance behind
a door as this may obstruct the ap-
pliance door or prevent it from
opening.
▶ With redundant appliances, unplug
the power cord. Then cut through
the cord and damage the lock on
the appliance door beyond repair
so that the appliance door will no
longer close.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.
Customer Service
20 Customer Service
Customer Service
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.
Note:Under the terms of the manu-
facturer's warranty the use of Cus-
tomer Service is free of charge.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
20.1 Product number (E-Nr.)
and production number
(FD)
You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
Depending on the model, the rating
plate is located:
¡ On the inside of the door.
¡ On the inside of the maintenance
flap.
¡ On the rear of the appliance.
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
en Consumption values
48
Consumption values
21 Consumption values
Consumption values
The following information is provided in accordance with the EU Ecodesign
Regulation. The values given for programs other than the Eco 40-60 are indicat-
ive only and were determined in accordance with the applicable standard
EN60456. The automatic dosing function has been deactivated for this pur-
pose.
Note on the comparison test: Deactivate the automatic dosing function unless
this function is the object of the test.
Programme Load
(kg)
Pro-
gramm
e dura-
tion
(h:min)
1
Energy
con-
sump-
tion
(kWh/
cycle)
1
Water
con-
sump-
tion (l/
cycle)
1
Max-
imum
temper-
ature
(°C) 5
mins
1
Spin
speed
(rpm)
1
Resid-
ual
mois-
ture
(%)
1
Eco 40-60
2
9.0 3:48 0.950 80.0 38 1351 51.00
Eco 40-60
2
4.5 2:54 0.360 40.0 27 1351 51.00
Eco 40-60
2
2.5 2:30 0.180 30.0 22 1351 52.00
Cottons
20°C
9.0 3:44 0.400 98.0 23 1400 50.00
Cottons
40°C
9.0 3:44 1.290 98.0 44 1400 50.00
Cottons
60°C
9.0 3:44 1.750 98.0 60 1400 50.00
Cottons
40°C + Pre-
wash
9.0 4:14 1.330 110.0 44 1400 50.00
Easy Care
40°C
4.0 2:37 0.800 61.0 44 1200 30.00
Mixed Load
40°C
4.0 1:05 0.640 44.0 42 1400 53.00
Wool
30°C
2.0 0:41 0.300 48.0 29 800 26.00
1
Due to the influence of water pressure, hardness and inlet temperature, am-
bient temperature, type, amount and soiling of laundry, detergent used, fluc-
tuations in the power supply and the selected additional functions, the actual
values may deviate from the stated values.
2
Test programme in accordance with the EU Ecodesign Directive and the EU
Energy Labelling Regulation with cold water (15°C).
Technical data en
49
Technical data
22 Technical data
Technical data
Appliance height 84.5cm
Appliance width 59.8cm
Appliance depth 59.0cm
Appliance depth
with door closed
63.6cm
Appliance depth
with door open
107.3cm
Weight 73.5kg
Maximum load 9.0kg
Mains voltage 220-240V,
50Hz
Minimum in-
stallation protec-
tion
10A
Nominal power 2300W
Power consump-
tion
¡ Off mode:
0.15 W
¡ Left-on mode:
0.50W
Water pressure ¡ Minimum:
100kPa
(1bar)
¡ Maximum:
1000kPa
(10bar)
Length of the wa-
ter inlet hose
150cm
Length of the wa-
ter outlet hose
150cm
Length of the
power cord
210cm
This product contains light sources
from energy efficiency class F. These
light sources are available as a spare
part and must only be replaced by
trained specialist staff.
More information about your model
can be found online at https://
eprel.ec.europa.eu/qr/1776425
1
.
This web address is linked to the offi-
cial EU EPREL product database.
1
Only applies to countries in the European Economic Area
Thank you for buying a
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Contact data of all countries are listed in the attached service direct-
ory.
*9001901616*
9001901616 (040221)
en
BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
www.bosch-home.com
A Bosch Company
Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom
