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7
FREQUENTLY ASKED QUESTIONS
WARNING: Risk of fire, damage to property, or injury may result if requirements are not met.
Q. Why does my heater’s fan continue to run after the set temperature is reached or the power is turned
off?
A. This is normal. The heater’s fan will continue to run even after the heater automatically cycles down.
The fan continues to run so that every last bit of heat is blown out of the heat chamber while allowing
the unit to continue filtering your air. Once the internal box/components cool completely, the fan should
then shut off on its own. In this case, allow a few minutes after the heat cycles off (with power on). The
fan will shut off faster when the power is turned off.
Q. My heater’s power cord gets warm. My cord is showing signs of heat or melting at the outlet. Is
this normal?
A. A warm power cord is normal. These power cords are rated safe for up to 105°C/ 221°F by the UL,
CSA, or ETL. The exception is, if you detect heat, smoke, or signs of melting at the contact point of
the wall outlet, it may be due to loose or worn wall contacts (or arcing). Please stop using the heater
immediately, contact warranty support for a replacement power cord, and have a certified electrician
replace the wall outlet as soon as possible.
Q. My heater has a built in UV-LED light function, how does it work?
A. This Innovative always on function, UV-LED light is embedded safely inside the heating chamber,
protecting your eyes and actively using a specific light wavelength to help kill germs and bacteria. As
airflow is taken into the heater, the dirty air particles are blasted with UV light, effectively disinfecting the
air before it is released back into the room. The UV-Light is always enabled when the unit is powered on.
PREPARATION
Place the heater on a firm, level surface and plug into a grounded 120 V, 60 Hz power outlet. Only
operate heater in upright position.
Please note that portable heaters are intended to supplement an already heated, insulated room.
Square footage specifications assume a single enclosed room not an entire home. Space heaters do
not heat through walls, floors, and are not intended to replace a main heat source. Supplemental heat
from space heaters can take at least 24 hours to warm a room but operate much more efficiently to
maintain the desired temperature. Infrared heaters will not work well in uninsulated unheated spaces
like screened in porches, RV’s, garages, unheated basements, etc.
To assemble the unit feet align the foot to the
mounting bracket and press up firmly until se-
cured with a “CLICK” sound.
WARNING: Do not use the heater without
the unit feet assembled.
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