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Checking the installation en-us
9
2. Attach the flexible conduit to the junction box.
3. Connect the lead wires to the junction box supply wires
in proper phase.
1
2
3
4
5
6
7
1
Red wires
2
UL listed wire connectors
3
Green (or bare) ground wire (from appliance)
4
Cable from home power supply
5
Black wires
6
Junction box
7
Flexible conduit from appliance
– Black wires of cooktop to black house wire
– Red wires of cooktop to red house wire
– Green or bare to ground
Checking the installation
6 Checking the installation
Checking the installation
Check if your unit is working properly after you have com-
pleted the installation steps.
WARNING
Before you turn on power supply, make sure all controls
are in the OFF position.
1. Remove everything from the cooktop surface including
stickers.
2. Clean the cooktop surface with cooktop cleaning cream.
3. Switch on the circuit breaker.
4. Verify that all cooking zones function properly.
Removing the appliance
7 Removing the appliance
Removing the appliance
1. Disconnect the appliance from the power supply.
2.
NOTICE:
Do not lever the appliance out from above at
the frame.
Push out the appliance from below.
Customer Service
8 Customer Service
Customer Service
If you have any questions on use, are unable to eliminate
an issue in the appliance yourself, or the appliance needs
to be repaired, please contact our Customer Service.
With any warranty repair, we will make sure your appli-
ance is repaired by an authorized service provider using
genuine replacement parts. We use only genuine replace-
ment parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact the Customer Service, you will need the
model number (E-Nr.) and the production number (FD) of
your appliance.
USA:
1-800-735-4328
www.thermador.com/support
www.store.thermador.com/us
CA:
1-800-735-4328
www.thermador.ca
For assistance with connecting to HomeConnect™, you
can also view instructions here:
www.home-connect.com/us/en/help-support/set-up
8.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
The model number (E-Nr.) can also be found on the glass
ceramic. You can also display the customer service index
(KI) and the production number (FD) in the Basic settings.
Making a note of your appliance's details and the Cus-
tomer Service telephone number will enable you to find
them again quickly.
8.2 Rating plate location
You can find the rating plate of your appliance:
¡ on the underside of the appliance
¡ in the appliance pass
¡ You can also check the Customer Service Index (CSI)
and the FD number in the basic settings.
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