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Problem solving guide
54
Unexpected behaviour
Problem Cause and remedy
When you place a pot or
a pan on the hob the
corresponding numer-
ical keybank does not
appear.
The pan cannot be detected in this position because
it is very small.
Re-position the pan. If it is still not detected, use a
different pan.
The pan is unsuitable.
Use suitable pans (see “pans” in the “Induction”
chapter).
The symbol lights up. The pans are too close together.
Re-position the pans. Move the pans one after the
other, not all at the same time.
You re-position a pan
and the set power level
starts to flash.
The pan cannot be detected.
Touch the flashing power level.
If the power level continues to flash, re-position
the pan.
You re-position a pot or
a pan, the set power
level goes out and 0
lights up.
The pan cannot be detected.
Reset the power level.
A zone switches itself
off automatically.
It has been operated for too long.
Switch a power level back on again (see “Safety
switch off” in the “Safety features” chapter).
A zone is not working in
the usual way on the
power setting selected.
The overheating protection mechanism has been ac-
tivated.
See “Overheating protection” in the “Safety fea-
tures” chapter.
A zone or the whole hob
switches off automatic-
ally.
The overheating protection mechanism has been ac-
tivated.
See “Overheating protection” in the “Safety fea-
tures” chapter.
The Booster has deac-
tivated early automatic-
ally.
The overheating protection mechanism has been ac-
tivated.
See “Safety features”.
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