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Avoid running the humidifier in a room with over 60%
relative humidity.
Do not shake the humidifier.
Humidity may be too high. Turn down the mist level, turn off the
humidifier, or open a door or window to the room.
Clean the water tank and base chamber regularly.
Make sure to place the humidifier on a flat, level surface.
Check the water tank for leaks. If there are leaks, contact Govee
Customer Support.
The humidity sensor at the bottom of the humidifier may be
damp. Please turn off the humidifier and dry the base.
Check whether the app is connected to the humidifier.
Water leaks from the humidifier.
The tank is short of water. Please refill the tank.
The water tank is not properly positioned. Please place the water
tank correctly on the base.
The space the humidifier is being used in may be larger than that
intended for this product. Please use the humidifier in a space less
than 602ft²/56㎡.
Add more essential oil. For best results, use pure essential oil.
Condensation forms around
humidifier or windows.
The night light cannot be turned on or
adjusted via the app.
Power indicator flashes red.
Mold grows inside the humidifier.
Essential oil has little or no smell.
Power indicator light shows solid red.
If the night light still cannot be operated when the app and the
humidifier are connected, please contact Govee Customer Support.
18
The humidity shown on the display or in
the app is not accurate.
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