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7
EN
Have questions?
Visit our Support Center at support.swann.com. You can register your product for dedicated technical
support, find troubleshooting articles, and more. Or email us at any time via: [email protected]
HELP AND RESOURCES
Motion detection
The camera’s PIR motion sensor detects heat signatures of moving objects. You’ll generally get good
detection results by pointing the camera downwards at an angle where people will be moving across
the coverage area before heading directly towards the camera. You can turn motion detection on or off,
as well as adjust the motion detection sensitivity settings using the Swann Security app.
LED indicator guide
The LED light on the front of your camera helps inform you of what is happening with the device.
Swann Security app manual
To better understand the Swann Security App’s interface and features, access the app manual (Menu
> User Manual). You can learn about navigating the various app screens to view live camera stream,
enable 2-way talk, playback recordings, configure modes, check battery level, and more.
Rebooting the camera
On rare occasions, it might be necessary to reboot your camera if it becomes unresponsive. A simple
reboot can also fix connectivity issues quickly. To reboot the camera, open the rubber cap on the
bottom of the camera, slide the ON/OFF switch to the OFF position, wait for 60 seconds, then slide the
ON/OFF switch back to the ON position.
Solid Blue USB Charging
Solid Red Live streaming / Motion recording
Slow Blinking Blue Wi-Fi Pairing mode
Fast Blinking Blue Connecting to Wi-Fi
Infrared LEDs Blinking Firmware update in progress
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