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User’s Manual
9-3
9.3 Frequently asked questions and answers
Q：
Paper becomes jammed or multi-fed.
A：
1. Flatten the corners and edges of your
documents.
2. Thoroughly fan your documents before
loading them into the scanner. Document
might stick together because of static
electricity.
3. Reduce the number of pages that you
load into the scanner at one time.
Q：
Paper becomes skewed in the scanner.
A：
1. Align the document guides to fit the
documents as closely as possibly and
place the documents so that they feed in
straight.
2. Check the condition of the feeding roller.
If necessary, follow the cleaning
directions in Section 5.1 and perform the
cleaning.
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