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if you experience
TROUBLESHOOTING
First try the solutions suggested here
for assistance and to possJbJy avoid a service call.
PosslbJe Causes
Check the following for Feet may not be in contact with the
proper installation or floor and locked.
see "Using Your Washer may not be level.
Washer" section.
Clicking or metallic
noises
Gurgling or humming
Humming
Load could be unbalanced.
Objects caught in washer drain
system.
Washer may be draining water.
Load sensing may be occurring.
Solution
Front and rear feet must be in firm contact with floor, and
washer must be level to operate properly.
Check floor for flexing or sagging. If flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See "Level the Washer" in Instaliation instructions.
Load garments in loose heaps evenly around the washpiate.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Wash smalier loads to reduce imbalance.
Use Buiky/Sheets cycle for oversized, non-absorbent items such
as smaii comforters or poiy-fllled jackets.
See "Cycie Guide" and "Washer Care".
Empty pockets before washing. Loose items such as coins
could fail between basket and tub or may block pump.
it may be necessary to call for service to remove items.
it is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel basket.
it is normal to hear the pump making a continuous humming
sound with periodic gurgling or surging as final amounts of water
are removed during the Spin/Drain cycles.
You may hear the hum of the sensing spins after you have started
the washer. This is normal.
Check the following for
proper installation:
Not enough water
in washer
Washer won't run or
fill, washer stops
working or wash light
remains on (indicating
that the washer was
unable to fill
_.ppropriateiy)
Washer not level.
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection.
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded properly.
Load not completely covered
in water.
Check for proper water supply.
Water may splash off basket if washer is not level.
Tighten fill-hose connection.
Make sure all four flJJ hose flat washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
Unbalanced loading can cause basket to be out of alignment
and cause water to splash off tub. See "Using Your Washer"
for loading instructions.
This is normal operation for an HE low-water washer. The load will
not be completely underwater. The washer senses load sizes and
adds correct amount of water for optimal cleaning. See "What's
New under the Lid."
iMPORTANT: Do not add more water to washer. The added water
lifts the load off the washpiate, resulting in less effective cleaning.
Both hoses must be attached and have water flowing to
inlet valve.
Both Hot and Cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
J
13
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