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28_
Troubleshooting
Troubleshooting
PROBLEM SOLUTION
The refrigerator
does not work at
all or it does not
chill sufficiently.
ŘCheck if the power plug is properly connected.
ŘCheck if the set temperature on the digital display is warmer than the freezer or fridge
inner temperature. If it is, set the refrigerator colder.
ŘIs the refrigerator in direct sunlight or located near a heat source?
ŘIs the back of the refrigerator too close to the wall, preventing proper ventilation?
The food in the
fridge is frozen.
ŘCheck if the set temperature on the digital display is too low.
ŘTry setting the refrigerator to a warmer temperature.
ŘIs the temperature in the room too low? Set the refrigerator warmer.
ŘDid you store the food which is juicy in the coldest part of the refrigerator? Try moving
those items to the other shelves in the fridge instead of keeping them in the colder
areas or bins.
You hear unusual
noise or sounds.
ŘCheck if the refrigerator is level and stable.
ŘIs the back of the refrigerator too close to the wall, preventing proper ventilation?
Try moving the back of the refrigerator at least 2 inches from the wall.
ŘWas anything dropped behind or under the refrigerator?
ŘA “ticking” sound is heard from inside the refrigerator. This is normal and occurs because
various accessories are contracting or expanding according to the temperature of the
refrigerator interior.
ŘIf it sounds as if something is hitting something else inside the refrigerator, this is normal.
The sound is caused by the compressor operating at high capacity.
The cabinet-door
sealing area of the
appliance is hot
and condensation
is occurring.
ŘSome heat is normal as anti-condensators are installed in the vertical hinged section of
the refrigerator to prevent condensation.
ŘIs the refrigerator door ajar? Condensation can occur when you leave the door open for
a long time.
Ice Maker is not
producing ice.
ŘDid you wait for 12 hours after installation of the water supply line before making ice?
Ř
ŘDid you manually stop the ice making function?
ŘIs the freezer temperature too warm? Try setting the freezer temperature lower.
You can hear
water bubbling in
the refrigerator.
ŘThis is normal. The bubbling comes from refrigerant circulating through the refrigerator.
There is a bad
smell in the
refrigerator.
ŘCheck for spoiled food.
ŘFoods with strong odors (for example, fish) should be tightly covered.
ŘClean out your freezer periodically and throw away any spoiled or suspicious food.
Frost forms on
the walls of the
freezer.
ŘIs the air vent blocked? Remove any obstructions so air can circulate freely.
ŘAllow sufficient space between the stored foods for efficient air circulation.
ŘIs the freezer drawer closed properly?
Water dispenser
is not functioning.
Ř
ŘHas the water supply line tubing been crushed or kinked?
ŘMake sure the tubing is free and clear of any obstruction.
ŘIs the water tank frozen because the fridge temperature is too low?
Try selecting a warmer setting on the Digital display.
Auto close
system does not
work with the
freezer door.
ŘIs there an imbalance between the right and left parts of the door?
ŘOpen and close the door smoothly 1~2 times. After you do this, the auto close system
usually works properly again.
ŘTry opening the door smoothly to avoid unbalancing the right part and the left part of
the door.
DA68-02601A(EN+FR+ES)-0.2.indb 24 2012.3.31 9:50:5 AM
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