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16
WARRANTY AND SERVICE
Arranging for Service after the Warranty Expires, or
Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and
Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Blender for
information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We’re so condent the quality of our
products meets the exacting standards of
KitchenAid that, if your Blender should fail
within the rst ve years of ownership,
KitchenAid will arrange to deliver an
identical or comparable replacement to
your door free of charge and arrange to
have your original Blender returned to us.
Your replacement unit will also be covered
by our ve year limited warranty.
If your Blender should fail within the rst
ve years of ownership, simply call our
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement
Blender, use the carton, packing materials,
and prepaid shipping label to pack up
your original Blender and send it back to
KitchenAid.
Hassle-Free Replacement Warranty – Canada
We’re so condent the quality of our
products meets the exacting standards
of the KitchenAid
®
brand that, if your
Blender should fail within the rst ve
years of ownership, we will replace your
Blender with an identical or comparable
replacement. Your replacement unit
will also be covered by our ve year
limited warranty.
If your Blender should fail within the rst
ve years of ownership, simply call our
toll-free Customer eXperience Centre
at 1-800-807-6777 to organize your
hassle-free replacement. Proof of purchase
is required to receive this quality service.
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