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MAINTENANCE
HOW TO CLEAN HOSE (CONT’D)
3
Ensure both the solution and recovery tanks
are secured on unit. Turn unit on and hold the
trigger for 30 seconds. The clean water will
rush through the hose, effectively cleaning and
removing odor causing bacteria left in the hose.
Repeat as needed. Let unit run for 5-10 seconds
before turning off.
4
Repeat process as needed and turn off the unit
when hose is fully clean. Empty the recovery
tank.
LUBRICATION: The motor is equipped
with bearings which contain sufficient
lubrication for their lifetime. The addition of
lubricant could cause damage.
Do not add lubricant to motor bearings.
THERMAL PROTECTION
A thermal protector has been designed into
your cleaner to protect it from overheating.
When the thermal protector activates the
cleaner will stop running.
If this happens proceed as follows:
1. Turn cleaner OFF and unplug it from
the electrical outlet.
2. Empty Recovery Tank.
3. Inspect for any obstructions.
Clear obstructions if present.
4. When cleaner is unplugged and motor
cools for 30 minutes, the thermal
protector will deactivate and cleaning
may continue.
If the thermal protector continues to activate
after following the above steps, your cleaner
needs servicing.
FORMULA RATIO CHART
SMALL AREA (20 OZ)
LARGE AREA (40 OZ)
IF USING HOOVER CONCENTRATE
Water Fill water Small Area Line (20 oz) Fill water Large Area Line (39 oz)
HOOVER 2X Concentrated Formula 0.5 oz 1 oz
Clean Complements Enhancer Up to 1 oz Up to 1 oz
IF USING HOOVER READY-TO-USE PREMIX
Premixed Formula Fill premix Small Area Line Fill premix Large Area Line
Clean Complements Enhancer Up to 1 oz Up to 1 oz
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t run
1. Power cord not firmly plugged into outlet.
1. Plug unit in firmly.
2. Blown fuse or tripped breaker.
2. Check fuse or breaker in home. Replace fuse⁄reset breaker
in home.
3. Needs service.
3. Visit our website at www.hoover.com or call 1-800-944-9200.
Cleaner won’t pick-up or low
suction
1. Recovery Tank is not installed correctly. 1. Check placement of Recovery Tank in base of cleaner.
2. Recovery Tank is full. 2. Empty Recovery Tank.
3. Recovery Tank is clogged. 3. Clean Recovery Tank.
4. Air path is clogged. 4. Remove Hose and Flush out with Clean Water.
5. Recovery Tank debris filter is clogged. 5. Remove debris filter and rinse thoroughly, then replace.
Water escaping from Cleaner 1. Recovery Tank is full. 1. Empty Recovery Tank.
2. Recovery Tank is not installed correctly. 2. Check placement of Recovery Tank in base of cleaner.
3. Solution Tank not installed properly. 3. Review “Getting Started” for Solution Tank Installation.
Cleaner won’t dispense
1. Solution Tank is empty. 1. Fill Solution Tank.
2. Solution Tank not installed properly. 2. Review “Getting Started” Solution Tank Installation.
3. Needs service. 3. Visit our website at www.hoover.com or call 1-800-944-9200.
Hose nozzle will not spray after
filling the Clean Water Tank or
Solution Tank Container.
1. Air is trapped in the pump and hose. 1. Turn on the cleaner. If hose dœs not spray, prime the pump by
lowering the hose down to the floor and hold the trigger for
up to 1 minute.
Motor noise becomes
high-pitched
1. Recovery Tank is full. 1. Empty Recovery Tank.
2. Recovery Tank is clogged. 2. Clean the Recovery Tank.
3. Air path is clogged. 3. Unclog air path.
4. The float in the Recovery Tank has been
activated.
4. Review Cleaning the Recovery Tank.
SpinScrub Tool won’t work 1. Nozzle clogged 1. Rinse tool to unclog.
2. Low suction. 2. Check to see if tool has snapped into place.
3. Tool stopped spinning 3. Do not press down hard on tool while it works on spot.
TROUBLESHOOTING
REPLACEMENT PARTS AND ACCESSORIES SUCH AS SOLUTIONS AVAILABLE AT HOOVER.COM.
IF APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT 1-800-
944-9200 PRIOR TO CONTINUING USE.
ALWAYS IDENTIFY YOUR CLEANER BY THE COMPLETE MODEL NUMBER. (THE MODEL NUMBER APPEARS ON THE BACK OF THE CLEANER.)
WARNING:
To reduce the risk of personal injury - Unplug before cleaning or servicing.
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