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26
BEFORE YOU CALL
PROBLEM CAUSE CORRECTION
DISPENSER (Ice & Water) (Continued)
Dispenser will
not dispense
water.
• Dispenser lock out is
engaged.
• Waterlternotseated
properly.
• Waterlterisclogged.
• Household water line
valve is not open.
• Press and hold control lock for three (3)
seconds.
• Removeandreinstallthewaterlter.Besure
topushthelterrmlysothatyouhearit
lock solidly into position.
• Replaceltercartridge.Besuretoremove
protectivecapsandpushthelterrmlyso
that you hear it lock solidly into position.
• Open household water line valve. See CON-
CERN column AUTOMATIC ICE MAKER.
Water has an
odd taste and/
or odor.
• Water has not been
dispensed for an
extended period of
time.
• Unit not properly con-
nected to cold water
line.
• Draw and discard 10-12 glasses of water to
freshen the supply.
• Connect unit to cold water line that supplies
water to the kitchen faucet.
Water pressure
is extremely
low.
• Cut-off and cut-on
pressures are too low
(well systems only).
• Reverse osmosis sys-
tem is in regenerative
phase.
• Have someone turn up the cut-off and cut-on
pressure on the water pump system (well
systems only).
• It is normal for a reverse osmosis system
to be below 20 psi during the regenerative
phase.
Water not cold
enough.
• As warmer tap water
goesthroughthelter
and enters the water
tank the chilled water
is pushed through to
the dispenser. Once
the chilled water is
used up it will take
several hours to bring
the freshly replaced
water to a cooler
temperature.
• Add ice to cup or container before dispensing
water.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not
close.
• Door was closed too
hard, causing other
door to open slightly.
• Refrigerator is not
level. It rocks on the
oorwhenmoved
slightly.
• Refrigerator is touch-
ing a wall or cabinet.
• Close both doors gently.
• Ensureoorislevelandsolid,andcan
adequatelysupporttherefrigerator.Contact
a carpenter to correct a sagging or sloping
oor.
• Ensureoorislevelandsolid,andcan
adequatelysupporttherefrigerator.Contact
a carpenter to correct a sagging or sloping
oor.
Drawers are
difcult to
move.
• Food is touching shelf
on top of drawer.
• Track that drawers
slide on is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track. See Care &
Cleaning.
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