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25
BEFORE YOU CALL
Visit our web site at
www.frigidaire.com
1-800-944-9044 (United States)
1-800-265-8352 (Canada)
PROBLEM CAUSE CORRECTION
AUTOMATIC ICE MAKER
Ice maker is
not making any
ice.
• Ice maker wire signal
arm is in the “up” or
OFF position.
• Ice maker power
switch is Off.
• Ice maker has small
cube caught in
mechanism.
• Saddle valve on cold
water pipe is clogged
or restricted by for-
eign material.
• Move wire signal arm to the “down” or ON
position (side mounted).
• Turn power switch to On (“I”) position (rear
mounted).
• Remove small cube from ice maker. The ice
andwaterltercartridgemaybeclogged.
Replaceltercartridge.
• Turn off household water line valve. Remove
valve. Ensure that valve is not a self-piercing
saddle valve. Clean valve. Replace valve if
necessary.
Ice maker is
not making
enough ice.
• Ice maker is produc-
ing less ice than you
expect.
• Check to see if water
dispenser is dispensing
slower than normal.
• Side mounted ice maker should produce 4 to
4.5pounds(approximately4quarts)ofice
every 24 hours. A rear mounted ice maker
should produce 3 to 4 pounds (approximately
3½quarts)oficeevery24hours.Quick Ice
option should produce up to 50% more ice
every 24 hours.
• Ifitis,replacetheiceandwaterltercar-
tridge.
Ice maker will
not stop mak-
ing ice.
• Ice maker wire signal
arm is being held
down by some item in
the freezer.
• Move item and release wire signal arm. Re-
move any ice cubes that are frozen together
over the wire signal arm.
Ice cubes are
freezing to-
gether.
• Ice cubes are not
beingusedfrequently
enough.
• Ice cubes are hollow
(partially frozen cubes
with water inside).
• Freezer control is set
too warm.
• Remove ice container and discard ice from
container. Ice maker will produce fresh sup-
ply.
• Theiceandwaterltercartridgemaybe
clogged.Replaceltercartridge.
• Set freezer control to colder setting. Allow 24
hours for temperature to stabilize.
DISPENSER (Ice & Water)
Dispenser will
not dispense
ice.
• Ice storage container
is empty.
• Freezer temperature
is set too warm.
• Household water line
valve is not open.
• Ice dispensing arm
has been held in for
morethanfourorve
minutes.
• Whentherstsupplyoficeisdroppedinto
the container, the dispenser should operate.
• Turn freezer control to a higher setting so
thaticecubeswillbemade.Whenrstsup-
ply of ice is made, dispenser should operate.
• Open household water line valve. Allow suf-
cienttimefortheicetobemade.Whenice
is made, the dispenser should operate.
• Motor is overloaded. Motor over load protec-
tor will reset in approximately three minutes.
Ice can then be dispensed.
Ice dispenser is
jammed.
• Ice has melted and
frozen around auger
duetoinfrequentuse,
temperatureuctua-
tions, and/or power
outages.
• Ice cubes are jammed
between ice maker and
back of ice container.
• Remove ice container, thaw and empty the
contents. Clean container, wipe dry and
replace in proper position. When new ice is
made, dispenser should operate.
• Remove ice cubes that are jamming the
dispenser.
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