JBL Bar 500

User Manual

For BAR 500.

PDF File Manual, 26 pages, Read Online | Download pdf file

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BAR 500
OWNER’S MANUAL
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Other documents for JBL BAR 500

The following documents are available:
User Manual Other Documents
  • Spec Sheet English - (English) Download
  • Quick Start Guide Multilingual - (English) Download
  • Firmware Update for Bar 300 & Bar 500 Version 22.31.11.80.00 - (English) Download
Photos

Specifications

User Manual - Transcript

  • Page 2 - English - : IMPORTANT SAFETY INSTRUCTIONS Verify Line Voltage Before Use The JBL BAR 500 soundbar and subwoofer has been designed for use with 100240 volt 5060 Hz AC current Connection to a line voltage other than that for which your product is intended can create a safety and re hazard and may damage the unit If you have any questions about the voltage requirements for your specic model or about the line voltage in your area contact your retailer or customer service representative before plugging the unit into a wall outlet Do Not Use Extension Cords To avoid safety hazards use only the power cord supplied with your unit We do not recommend that extension cords be used with this product As with all electrical devices do not run power cords under rugs or carpets or place heavy objects on them Damaged power cords should be replaced immediately by an authorized service center with a cord that meets factory specications Handle the AC Power Cord Gently When disconnecting the power cord from an AC outlet always pull the plug never pull the cord If you do not intend to use this speaker for any considerable length of time disconnect the plug from the AC outlet Do Not Open the Cabinet There are no userserviceable components inside this product Opening the cabinet may present a shock hazard and any modication to the product will void your warranty If water accidentally falls inside the unit disconnect it from the AC power source immediately and consult an authorized service center
  • Page 3 - English - : wwwjblcom English TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONS 2 1 INTRODUCTION 4 2 WHATS IN THE BOX 5 3 PRODUCT OVERVIEW 6 31 SOUNDBAR 6 32 SUBWOOFER 6 33 REMOTE CONTROL 7 4 PLACE 8 41 DESKTOP PLACEMENT 8 42 WALLMOUNTING 8 5 CONNECT 9 51 CONNECTION WITH YOUR TV AND DIGITAL DEVICES 9 52 BLUETOOTH CONNECTION 11 53 CONNECTION WITH YOUR HOME NETWORK 11 6 SETUP 12 61 CONNECT THE SUBWOOFER 12 62 3D SURROUND SOUND 13 7 PLAY 14 71 POWERONAUTO STANDBYAUTO WAKEUP 14 72 PLAY FROM THE TV SOURCE 15 73 PLAY FROM THE HDMI IN SOURCE 15 74 PLAY FROM THE BLUETOOTH SOURCE 16 75 PLAY THROUGH THE JBL ONE APP 16 76 PLAY THROUGH CHROMECAST BUILTIN 17 77 PLAY THROUGH AIRPLAY 17 78 PLAY THROUGH AMAZON MUSIC 17 79 MULTIROOM PLAYBACK 18 8 SOUND SETTINGS 19 81 AUDIO SYNC 19 82 SMART MODE 19 83 PUREVOICE DIALOGUE ENHANCEMENT TECHNOLOGY 19 9 RESTORE FACTORY SETTINGS 20 10 SOFTWARE UPDATE 20 11 RECONNECT THE SUBWOOFER 21 12 PRODUCT SPECIFICATIONS 22 13 TROUBLESHOOTING 23 14 TRADEMARKS 24 15 OPEN SOURCE LICENSE NOTICE 25
  • Page 4 - English - : 1 INTRODUCTION Thank you for purchasing the JBL BAR 500 soundbar and subwoofer which is designed to bring an extraordinary 3D sound experience to your home entertainment system We encourage you to take a few minutes to read through this manual which describes the product and includes stepbystep instructions for setting up and getting started To make the most of product features and support you may need to update the product software through the Internet or the USB connector in the future Refer to the software update section in this manual to ensure that your product has the latest software Designs and specications are subject to change without notice If you have any questions about the soundbar installation or operation please contact your retailer or customer service representative or visit our website wwwjblcom JBL One app With the JBL One app you can easily complete product setup connect music streaming services discover new music with integrated music services use one button to access your preset playlist and speaker settings access software updates when they are available JBL One JBL One For more information see 53 Connection with your home network and 75 Play through the JBL One app NOTES Subscription may be needed and not provided by the JBL One app
  • Page 5 - English - : wwwjblcom English 2 WHATS IN THE BOX Unpack the box carefully and ensure that the following parts are included If any part is damaged or missing do not use it and contact your retailer or customer service representative Soundbar Subwoofer Remote control with 2 AAA batteries AAA Power cord x 2 Power cord quantity and plug type vary region HDMI cable 12 m39 ft Wallmounting kit x 2 x 2 x 2 x 2 x 2 Product information amp wallmounting template
  • Page 6 - English - : 3 PRODUCT OVERVIEW 31 Soundbar 311 Controls 34 12 1 Source Switch on Select a sound source TV default for audio input from TV connection where the HDMI OUT TV ARC TV eARC connector is prioritized over the OPTICAL connector Bluetooth or HDMI IN 2 Volume Switch on Decrease or increase the volume Press and hold to decrease or increase the volume continuously Press the two buttons together to mute or unmute 3 Status indicator System Regular flashing white System startup Fast flashing white Software updating in progress Solid amber Restoring factory settings Network connection Slow breathing white Entering WiFi setup mode or network disconnected Solid green Soundbar discovered by the JBL One app Solid white Network connected Solid yellow Weak WiFi connection 4 Microphone For sound calibration 5 Status display 312 Rear connectors 1 2 3 4 1 POWER Connect to power with the supplied power cord 2 USB USB connector for software update Connect to a USB storage device for MP3 le playback for US version only 3 ETHERNET Connect to your home network through an Ethernet cable 4 HDMI IN Connect to the HDMI output on your digital device 5 TV connectors HDMI OUT TV ARC TV eARC Connect to the HDMI ARC HDMI eARC input on your TV OPTICAL Connect to the optical output on your TV or digital device 32 Subwoofer 1 Connection status indicator Solid white Connected to the soundbar Fast flashing white Pairing mode Slow flashing white Reconnecting or exiting the pairing mode Solid amber Standby mode 2 Power connector Connect to power with the supplied power cord
  • Page 7 - English - : wwwjblcom English 33 Remote control 1 Switch on or to standby 2 Source selectors TV Select the TV source default for audio input from TV connection where the HDMI OUT TV ARC TV eARC connector is prioritized over the OPTICAL connector Bluetooth Select the Bluetooth source Press and hold to connect a Bluetooth device HDMI Select the HDMI IN source 3 Sound effect buttons Switch the virtual Dolby Atmos sound effects on or off Default on Select the bass level for subwoofer 123 default45 4 CALIBR Press to start sound calibration 5 Moment Press to directly access the playlist or speaker settings that you have personalized in the JBL One app 6 Playback controls during the music streaming over JBL One app Chromecast builtin AirPlay Alexa or Bluetooth Single press Pause or resume playback Double press Next track Triple press Previous track 7 Increase or decrease the volume Press and hold to increase or decrease the volume continuously 8 Mute Muteunmute 331 Appenabled control With the JBL One app on your Android and iOS device you can do the following WiFi setup Audio calibration amp demo Personalize audio settings Manage and control device Music service integration Additional features
  • Page 8 - English - : 4 PLACE 41 Desktop placement Place the soundbar and subwoofer on a at and stable surface Make sure that the subwoofer is at least 3 ft 1 m away from the soundbar and 4 10 cm away from a wall gt10 cm 4 2530 m 8298 ft gt 4 m 13 ft gt5cm 2 16 m320 ft NOTES The power cord shall be properly connected to power Do not place any objects on the top of the soundbar or subwoofer Make sure that the distance between the subwoofer and the soundbar is less than 20 ft 6 m 42 Wallmounting 1a 1b 1c gt 50 mm2 8 mm031quot 4mm016quot 30 mm118quot 708 mm2787 1 Preparation a With a minimum distance of 2 50mm from your TV stick the supplied wallmounting template to a wall by using adhesive tapes b Use your ballpen tip to mark the screw holder location Remove the template c On the marked location drill a 4 mm016 hole 2 Install the support for wallmounting bracket 3 With the screw fasten the wallmounting bracket onto the bottom of the soundbar 4 Mount the soundbar NOTES Make sure that the wall can support the weight of the soundbar Install on a vertical wall only Avoid a location under high temperature or humidity Before wallmounting make sure that cables can be properly connected between the soundbar and external devices Before wallmounting make sure that the soundbar is unplugged from power Otherwise it may cause an electric shock
  • Page 9 - English - : wwwjblcom English 5 CONNECT 51 Connection with your TV and digital devices For audio playback through the soundbar connect the soundbar with your TV through the supplied HDMI cable or an optical cable sold separately An HDMI connection supports digital audio and video with a single connection HDMI connectivity is the best option for your soundbar 511 TV HDMI ARC eARC Recommended connection for the best Dolby Atmos experience HDMI ARC HDMI OUT HDMI IN HDMI OUT TV ARCTV eARC HDMI IN 1 Connect the soundbar with the HDMI IN ARC eARC connector on your TV by using the supplied HDMI cable On your TV check that HDMICEC and HDMI ARC have been enabled Refer to the owners manual of your TV for more information 2 Use an HDMI cable V20 or later to connect the soundbar with your digital device such as a settop box DVDBluray player or game console On your digital device check that HDMICEC has been enabled Refer to the owners manual of your digital device for more information On your digital device select Bitstream or Raw data in the audio output settings for the best Dolby Atmos experience 3 To play audio from the digital device connected to the soundbar select HDMI on the remote control NOTES If your TV does not support HDMI eARC make sure that you connect your digital device through the HDMI IN connector on the soundbar instead of your TV Otherwise the Dolby Atmos information cannot pass through the HDMI ARC connectors from the TV to the soundbar
  • Page 10 - English - : 512 TV HDMI eARC HDMI OUT TV ARCTV eARC HDMI OUT HDMI eARC HDMI IN TV 1 Connect the soundbar with the HDMI IN eARC connector on your TV by using the supplied HDMI cable On your TV check that HDMICEC and HDMI eARC have been enabled Refer to the owners manual of your TV for more information 2 Use an HDMI cable eARC compatible V20 or later to connect your TV with your digital device such as a streaming device settop box DVDBluray player or game console On your digital device check that HDMICEC has been enabled Refer to the owners manual of your digital device for more information On your TV and digital device select Bitstream or Raw data in the audio output settings for the best Dolby Atmos experience 3 To play audio from the digital device connected to your TV select TV on the remote control 513 OPTICAL HDMI OUT OPTICAL HDMI IN OPTICAL TV NOTES With the Virtual Dolby Atmos design the Dolby surround upmixer of the soundbar can expand the legacy channelbased audio of Dolby Digital format including 51 and 71 content and provide an immersive 3D Atmos experience 1 Connect the soundbar with your TV by using an optical cable 2 Use an HDMI cable V20 or later to connect your TV with your digital device such as a streaming device settop box DVD Bluray player or game console 3 To play audio through the optical cable select TV on the remote control NOTES The HDMI cable for digital device connection and the optical cable are sold separately Full compatibility with all HDMICEC devices is not guaranteed When both HDMI ARC and optical cables are connected to the soundbar for audio input from TV connection the HDMI ARC connection is prioritized
  • Page 11 - English - : wwwjblcom English 52 Bluetooth connection Through Bluetooth connect the soundbar with your Bluetooth device such as a smartphone tablet and laptop Settings Bluetooth Bluetooth DEVICES JBL Bar 500xxxx Now Discoverable Connected lt 10 m 33 ft BT PAIRING 521 Connect a Bluetooth device 1 To select Bluetooth source press on the soundbar or on the remote control BT PAIRING Ready for BT pairing 2 On your Bluetooth device enable Bluetooth and search for JBL BAR 500xxxx within three minutes Successful connection The device name is displayed if your device is named in English A conrmation tone is heard 522 To reconnect the last paired device Your Bluetooth device is retained as a paired device when the soundbar goes to standby mode Next time you switch to the Bluetooth source the soundbar reconnects the last paired device automatically 523 To connect to another Bluetooth device 3S 1 In the Bluetooth source press and hold on the soundbar or on the remote control until BT PAIRING is displayed The soundbar enters the Bluetooth pairing mode 2 Follow the Step 2 under 521 Connect a Bluetooth device If the device has ever been paired with the soundbar rst unpair JBL BAR 500xxxx on the device NOTES The Bluetooth connection will be lost if the distance between the soundbar and Bluetooth device exceeds 33 ft 10 m Electronic devices may cause radio interference Devices that generate electromagnetic waves must be kept away from the Soundbar such as microwaves and wireless LAN devices 53 Connection with your home network Through WiFi or an Ethernet cable connect the soundbar to your home network With the JBL One app and the supported streaming services Chromecast builtin AirPlay and Alexa the soundbar allows you to stream audio on smartphones or tablets through the soundbar speakers 1 On the soundbar enter the WiFi setup mode Press any button to switch on See 71 PoweronAuto standbyAuto wakeup If the soundbar has not been connected to a network the screen shows HELLO and then SETUP WIFI To reenter the WiFi setup mode press and hold and until SETUP WIFI is displayed 2 On your Android or iOS device add the soundbar to your home WiFi network a Connect your Android or iOS device to your home WiFi network Download the JBL One app b Follow the app instructions to complete setup lt 10 m 33 ft SETUP WIFI JBL One JBL One JBL BAR 500xxxx SETUP WIFI
  • Page 12 - English - : 3 If necessary use an Ethernet cable to connect the soundbar to your home network Make sure that you connect to the same network as you did during the setup NOTES On your Android or iOS device you can name the soundbar in the JBL One app On your iOS device add the soundbar to the Apple Home app and manage it together with other AirPlay 2compatible speakers On your iOS device if the soundbar has been added to your home WiFi network you can start AirPlay streaming from an AirPlay compatible app See 77 Play through AirPlay Availability of online music streaming services varies by country Some features require subscriptions or services not available in all countries 6 SETUP 61 Connect the subwoofer LOAD HELLO 1 Connect the soundbar to power by using the supplied power cord The screen on the soundbar shows LOAD and then HELLO 2 Connect the subwoofer to power by using the supplied power cord The subwoofer is connected to the soundbar automatically Connected turns solid white NOTES Use the supplied power cords only Before connecting to power make sure that you have completed all other connections See 51 Connection with your TV and digital devices
  • Page 13 - English - : wwwjblcom English 62 3D surround sound 621 Sound calibration Optimize your 3D surround sound experience for your unique listening environment CALIBRATION CALIBRATING PRESS AGAIN TO CONFIRM DONE 1 On the remote control press CALIBR to start calibration CALIBRATION is displayed on the soundbar 2 When PRESS AGAIN TO CONFIRM is displayed press CALIBR again Countdown starts from 5 to 1 Calibration tone is heard Audio calibration starts CALIBRATING Calibration in progress DONE Calibration completed successfully NOTES During sound calibration all buttons on the remote control are disabled except for 622 Dolby Atmos With the virtual Dolby Atmos enjoy height sound effects when you play movies in the TVHDMI IN source ON ATMOS OFF ATMOS 1 Connect and play your Bluray player or streaming device through the HDMI ARCHDMI eARC connector and the HDMI connector See 51 Connection with your TV and digital devices 2 Press on the remote control to switch on or off the height sound effects Default on The screen on the soundbar shows ON ATMOS or OFF ATMOS NOTES Switch off the ATMOS effects if you prefer not to have any height sound effects during your viewing or listening The ATMOS effects are available in Dolby audio content only
  • Page 14 - English - : 623 Bass adjustment You can make bass adjustment as needed LVL3 LVL5 LVL4 LVL1 LVL2 On the remote control press to switch between bass levels LVL1 to LVL5 is displayed Default LVL3 7 PLAY 71 PoweronAuto standbyAuto wakeup HELLO 711 Switch on To switch on press any button on the soundbar or on the remote control HELLO is displayed The subwoofer is reconnected to the soundbar automatically Connected turns solid white 712 Auto standby If the soundbar is inactive for more than 10 minutes it will switch to standby mode automatically STDBY is displayed The subwoofer also goes to standby and turns solid amber Next time you switch on the soundbar it returns to the last selected source 713 Auto wakeup In standby mode the soundbar will wake up automatically when the soundbar is connected to your TV through the HDMI ARCeARC connection and your TV is switched on the soundbar is connected to your TV through the HDMI ARCeARC connection and through the HDMI connection is also connected to your digital device such as a settop box DVDBluray player or game console and your digital device is switched on the soundbar is connected to your home network and audio is streamed to the soundbar through the music streaming services over JBL One app Chromecast builtin AirPlay or Alexa
  • Page 15 - English - : wwwjblcom English 72 Play from the TV source With the soundbar connected you can enjoy TV audio from the soundbar speakers OPTICAL HDMI eARC HDMI ARC TV 1 Make sure that your TV is set to support external speakers and the builtin TV speakers are muted Refer to the owners manual of your TV for more information 2 Make sure that the soundbar has been properly connected to your TV See 51 Connection with your TV and digital devices 3 To select the TV source press on the soundbar or TV on the remote control TV The TV source is selected In the factory settings the TV source is selected by default NOTES If the soundbar is connected to your TV through both an HDMI cable and an optical cable the HDMI cable source is selected for the TV connection 721 TV remote control setup To use your TV remote control for both your TV and the soundbar check that your TV supports HDMICEC If your TV does not support HDMICEC follow the steps under TV remote control IR learning HDMICEC If your TV supports HDMICEC enable the functions as instructed in your TV user manual You can control the volume mute unmute and power onstandby functions on your soundbar through the TV remote control TV remote control IR learning Through IR learning your Infrared TV remote control can learn some commands of the soundbar 1 On the soundbar press and hold and until LEARNING is displayed You enter the TV remote control learning mode 2 Point your TV remote control at the soundbar Follow the screen instructions to operate the buttons on your TV remote control When any one of POWER VOL VOL or MUTE is displayed on the soundbar press the desired button on your TV remote control DONE The functions of the soundbar button are learnt by your TV remote control buttons The soundbar returns to the last selected source To stop and exit the TV remote control learning mode press and hold and on the soundbar until EXIT LEARNING is displayed The learnt functions are discarded NOTES The soundbar will exit the TV remote control learning mode automatically if no action is taken for 30 seconds The learnt functions are discarded 73 Play from the HDMI IN source With the soundbar connected as shown your digital device can play video on your TV and audio from the soundbar speakers HDMI ARC HDMI IN HDMI OUT TV ARCTV eARC HDMI OUT 1 Make sure that the soundbar has been properly connected to your TV and digital device See 51 Connection with your TV and digital devices 2 Switch on your digital device Your TV and the soundbar wake up from standby mode and switch to the input source automatically To select the HDMI IN source on the soundbar press on the soundbar or HDMI on the remote control 3 Switch your TV to standby mode The soundbar and source device are switched to standby mode NOTES Full compatibility with all HDMICEC devices is not guaranteed
  • Page 16 - English - : 74 Play from the Bluetooth source Through Bluetooth stream audio play on your Bluetooth device to the soundbar lt 10 m 33 ft 1 2 3 1 Check that the soundbar has been properly connected to your Bluetooth device See 52 Bluetooth connection 2 To select the Bluetooth source press on the soundbar or on the remote control 3 Start audio play on your Bluetooth device Alternatively press on the remote control to control playback 4 Adjust the volume on the soundbar remote control or your Bluetooth device 75 Play through the JBL One app Through the JBL One app stream audio from online music services to the soundbar 1 On the soundbar Check that the soundbar has been properly connected to your home network See 53 Connection with your home network 2 On your Android or iOS device a Check that your Android or iOS device has been connected to the same network as the soundbar b Launch the JBL One app browse available music streaming services to select music and then start music streaming to the connected soundbar Use the search box to discover music with the integrated music library of available music services JBL One MUSIC SERVICE JBL BAR 500xxxx 3 To exit from the music playback switch to other sources NOTES Subscription may be needed and not provided by the JBL One app Access your presets with the Moment button By pressing on the remote control you can access the playlist and speaker settings that you have personalized on the JBL One app 1 On the JBL One app personalize the Moment feature JBL One JBL BAR 500xxxx JBL BAR 500xxxx
  • Page 17 - English - : wwwjblcom English 2 On the soundbar Press on the remote control to access the personalized playlist and speaker settings MOMENT 76 Play through Chromecast builtin Through Chromecast builtin stream audio on your Android or iOS device to the soundbar 1 On the soundbar Check that the soundbar has been properly connected to your home network See 53 Connection with your home network 2 On your Android or iOS device a Check that your Android or iOS device has been connected to the same network as the soundbar b Launch the JBL One app and check that you have enabled the streaming service of Chromecast builtin JBL One JBL BAR 500xxxx c On a Chromecastenabled app play music tap the cast icon and select the connected soundbar CHROMECAST 3 To exit from the music playback switch to other sources 77 Play through AirPlay Through AirPlay stream audio on your iOS device to the soundbar 1 On the soundbar Check that the soundbar has been properly connected to your home network See 53 Connection with your home network 2 On your iOS device a Check that your iOS device has been connected to the same network as the soundbar b To enter the Control Center on an iOS device swipe down from the upper right corner Tap to select the connected soundbar and then start audio streaming from an app AIRPLAY JBL Bar 500xxxx 3 To exit from the music playback switch to other sources 78 Play through Amazon Music With the soundbar connected to Alexa you can stream music from the Amazon Music library to the soundbar 1 On the soundbar Check that the soundbar has been properly connected to your home network See 53 Connection with your home network
  • Page 18 - English - : 2 On your Android or iOS device a Check that your Android or iOS device has been connected to the same network as the soundbar b Launch the JBL One app and check that you have enabled the streaming service of Amazon Alexa JBL One JBL BAR 500xxxx 3 Launch the Amazon Alexa app to start music playback ALEXA MRM Play Open the Amazon Music app to access the Amazon Music library Make sure that you start music playback from the same Alexa account that you have enabled in the JBL One app Refer to the Amazon Alexa app for more details NOTES The soundbar can support audio streaming and cannot support video streaming During playback through Chromecast builtin AirPlay or Alexa music playback pauses on the current connected device when you start music playback on a second connected device When the soundbar switches between your home WiFi and wired network during AirPlay music playback pauses and will resume in a few minutes depending on the bandwidth condition of broadband For the connection to your home wired network see 53 Connection with your home network 79 Multiroom playback With the multiroom playback you can stream music on your Android or iOS device to multiple Chromecastenabled AirPlay Alexa speakers 791 Chromecast builtin 1 Through the Google Home app connect multiple Chromecast enabled speakers to the same network assign them to multiple rooms and create groups as needed 2 Run a Chromecastenabled app on your smartphone or tablet 3 Play music Press and select the grouped speakers NOTES To create a multiroom speaker group in the Google Home app make sure that you have connected all the speakers to the same home network and have used the same Google login account Refer to the Google Home app for more details Depending on the bandwidth of your local network you can stream music to up to 6 Chromecastenabled speakers 792 AirPlay JBL Bar 300xxxx JBL Bar 500xxxx 1 On an iOS device enter the Control Center 2 Tap to select multiple connected speakers as needed 3 Start music streaming from an app
  • Page 19 - English - : wwwjblcom English 793 Alexa MRM MultiRoom Music 1 Check that you have enabled the streaming service of Amazon Alexa on the soundbar through the JBL One app JBL One JBL BAR 500xxxx 2 Through the Amazon Alexa app create a Multiroom Music group for the soundbar Refer to the Amazon Alexa app for more information Amazon Echo device ALEXA MRM DevicesDevices DEVICES Combine speakers NOTES To create a multiroom music group in the Amazon Alexa app make sure that you have connected all the devices to the same home network and have used the same Alexa login account Refer to the Amazon Alexa app for more details 8 SOUND SETTINGS 81 Audio sync With the audio sync function you can synchronize audio and video to make sure that no delay is heard from your video content 1 On the remote control press and hold TV for more than three seconds and then press SYNC is displayed 2 Within ve seconds press or on the remote control to adjust the audio delay and match with video The audio sync timing is displayed 82 Smart mode With the smart mode enabled by default you can enjoy TV programs with rich sound effects For TV programs such as news and weather forecasts you can reduce sound effects by disabling the smart mode and switching to the standard mode Smart mode EQ settings and JBL Surround Sound are applied for rich sound effects Standard mode The preset EQ settings are applied for standard sound effects To disable the smart mode do the following On the remote control press and hold for more than three seconds and then press You switch to another mode OFF SMART MODE The standard mode is enabled Next time you switch on the soundbar the smart mode is enabled again automatically 83 PureVoice dialogue enhancement technology By taking advantage of the PureVoice dialogue enhancement technology the PureVoice allows you to enhance vocal clarity and easily hear and understand speech By default the PureVoice is enabled if you play movies from the TV HDMI IN source and the PureVoice is disabled if you stream music over Bluetooth Chromecast builtin Alexa and AirPlay To disable or enable the PureVoice mode On the remote control press and hold for more than ve seconds and then press OFF PUREVOICE The Purevoice is disabled ON PUREVOICE The PureVoice is enabled Next time you switch on the soundbar the Purevoice is enabled again automatically
  • Page 20 - English - : 9 RESTORE FACTORY SETTINGS By restoring the default settings dened at factories you remove all your personalized settings from the soundbar On the soundbar press and hold and for more than 5 seconds RESET is displayed The soundbar restarts 10 SOFTWARE UPDATE For optimal product performance and your best user experience JBL may offer software updates for the soundbar system in the future Please visit wwwjblcom or contact JBL call center to receive more information about downloading update les Updating online Connect the soundbar to your home network Updating online happens automatically if software updates are available WAIT Software updating in progress DONE Software updating completed
  • Page 21 - English - : wwwjblcom English Updating through a USB storage device Software update files USB CHECKING UPDATE 1 Check that you have saved the software update le to the root directory of a USB storage device Make sure that your USB storage device meets the following requirements Maximum capacity 64 GB File system FAT32 2 Connect the USB device USB is displayed 3 To enter the software update mode press and on the soundbar CHECKING UPDATE is displayed WAIT Software updating in progress DONE Software updating completed NOTES Keep the soundbar powered on and the USB storage device mounted before software updating is complete 11 RECONNECT THE SUBWOOFER The soundbar and subwoofer are paired at the factory After poweron they are paired and connected automatically In some special cases you may need to pair them again 3S SUB PAIRING 5S To reenter the subwoofer pairing mode 1 On the rear panel of subwoofer press and hold until it turns fast ashing white 2 To enter the subwoofer pairing mode on the soundbar press and hold on the remote control for more than three seconds Then press on the remote control SUB PAIRING The subwoofer is ready for pairing SUB PAIRED The subwoofer is connected NOTES The subwoofer will exit the pairing mode in three minutes and go to standby if pairing is not completed turns from fast ashing white to off To return to the pairing mode press
  • Page 22 - English - : 12 PRODUCT SPECIFICATIONS General specication Model BAR 500 soundbar unit BAR 500 SUB subwoofer unit Sound system 51 channel Power supply 100 240V AC 5060 Hz Total speaker power output Max THD 1 590W Soundbar output power Max THD 1 290W Subwoofer output power Max THD 1 300 W Soundbar transducer 4x 46x90mm racetrack drivers 3x 075 20mm tweeters Subwoofer transducer 10 260mm Networked standby power lt 20 W Operating temperature 0C 45C HDMI specication HDMI video input 1 HDMI video output with Enhanced Audio Return Channel eARC 1 HDMI HDCP version 23 HDR pass through HDR10 Dolby Vision Audio specication Frequency response 35Hz 20kHz 6dB Audio inputs 1 Optical Bluetooth USB USB playback is available in US version For other versions USB is for Service only USB specication Audio playback is for US version only USB port Type A USB rating 5V DC 05A Supporting le formats mp3 MP3 codec MPEG 1 Layer 23 MPEG 2 Layer 3 MPEG 25 Layer 3 MP3 sampling rate 16 48 kHz MP3 bitrate 80 320 kpbs Wireless specication Bluetooth version 50 Bluetooth prole A2DP 12 AVRCP 15 Bluetooth transmitter frequency range 2400 MHz 24835 MHz Bluetooth transmitter power lt15 dBm EIRP WiFi network IEEE 80211 abgnacax 24GHz5GHz 24G WiFi transmitter frequency range 2412 2472 MHz 24 GHz ISM Band USA 11 Channels Europe and others 13 Channels 24G WiFi transmitter power lt20 dBm EIRP 5G WiFi transmitter frequency range 515 535GHz 5470 5725GHz 5725 5825GHz 5G WiFi transmitter power 515 525GHz lt23dBm 525 535GHz amp 547 5725GHz lt20dBm 5725 5825GHz lt14dBm EIRP 24G wireless transmitter frequency range 2406 2474 MHz 24G wireless transmitter power lt10 dBm EIRP Dimensions Soundbar dimensions W x H x D 1017 x 56 x 1035 mm 40 x 22 x 4 Subwoofer dimensions W x H x D 305 x 4404 x 305 mm 12 x 173 x 12 Soundbar weight 28 kg 62 lbs Subwoofer weight 10 kg 22 lbs Packaging dimensions W x H x D 1105 x 370 x 475 mm 435 x 146 x 187 Packaging Weight 162 kg 356 lbs
  • Page 23 - English - : wwwjblcom English Poor audio quality from a connected Bluetooth device The Bluetooth reception is poor Move the source device closer to the soundbar or remove any obstacle between the source device and the soundbar The connected Bluetooth device connects and disconnects constantly The Bluetooth reception is poor Move the source device closer to the soundbar or remove any obstacle between the source device and the soundbar WiFi Failed to connect to WiFi Make sure that WiFi is turned on Make sure that you have selected the right network and entered the correct password Make sure that your router or modem is turned on and within the range In your router settings make sure that you have set the security type to WPA2 or auto Make sure that your soundbar is connected to the same wireless LAN as your smartphone or tablet If you have difculties in setting up WiFi hold and on the soundbar until SETUP WIFI is displayed Playback AirPlay cannot nd the soundbar as an AirPlay speaker for music streaming On your Apple device update the software to the latest version iOS 134 and later macOS 10154 and later or tvOS 143 Make sure that your Apple device has been connected to the same network as the soundbar For a PC running iTunes for Windows you can stream music from your PC to the soundbar through Bluetooth Music playback does not work smoothly when the sound source switches from Bluetooth to Chromecast builtin AirPlay or Alexa The quality of audio casting and playback are dependent on the trafc and coverage of the network that connects the soundbar and your casting devices such as phones tablets and PCs Music playback does not resume when the sound source switches from Bluetooth to TVHDMI IN and then back to Bluetooth The music playback in the Bluetooth device stops when the sound source switches from Bluetooth to TV HDMI IN When you switch back to the Bluetooth source start music playback in the Bluetooth device again The soundbar is in the Ofine status in the Amazon Alexa app or issues happen to Alexa MRMrelated playback To recover the soundbar restore the soundbar to its factory settings by pressing and holding and for more than 5 seconds 13 TROUBLESHOOTING Never try to repair the product yourself If you have problems using this product check the following points before you request services System The unit will not turn on Check if the power cord is plugged into power and the soundbar The soundbar has no response to button pressing Restore the soundbar to factory settings See 9 RESTORE FACTORY SETTINGS Sound No sound from soundbar Make sure that the soundbar is not muted Select the correct audio input source on the remote control Connect the soundbar to your TV or other devices properly Restore the soundbar to its factory settings by pressing and holding and on the soundbar for more than 5 seconds Distorted sound or echo If you play audio from your TV through the soundbar make sure that your TV is muted or the builtin TV speaker is disabled Audio and video are not synchronized Enable the audio sync function to synchronize audio and video See 81 Audio sync No height sound effects of Dolby Atmos If your TV supports HDMI ARC only make sure that you have connected your digital device to the soundbar through the HDMI IN connector on the soundbar See 511 TV HDMI ARC eARC Enjoy the sound effects of Dolby Atmos when you play movies from the TV HDMI source For audio streaming over Bluetooth or casting apps enabled by Chromecast builtin AirPlay or Alexa Dolby Atmos is not supported Bluetooth A device cannot be connected with the soundbar Check if you have enabled Bluetooth on the device If the soundbar has been paired with another Bluetooth device reset Bluetooth see 523 To connect to another Bluetooth device If your Bluetooth device has ever been paired with the soundbar reset Bluetooth on the soundbar unpair the soundbar on the Bluetooth device and then pair the Bluetooth device with the soundbar again see 523 To connect to another Bluetooth device
  • Page 24 - English - : Remote control The remote control does not work Check if the batteries are drained If so replace them with new ones Reduce the distance and angle between the remote control and the main unit Failed to complete the TV remote control learning Check if you are using an infrared TV remote control The IR learning is not supported by a Bluetooth TV remote control 14 TRADEMARKS The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by HARMAN International Industries Incorporated is under license Other trademarks and trade names are those of their respective owners The terms HDMI HDMI HighDenition Multimedia Interface HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator Inc WiFi CERTIFIED 6 and the WiFi CERTIFIED 6 Logo are trademarks of WiFi Alliance Dolby Dolby Vision Dolby Atmos and the doubleD symbol are registered trademarks of Dolby Laboratories Licensing Corporation Manufactured under license from Dolby Laboratories Condential unpublished works Copyright 20122021 Dolby Laboratories All rights reserved Google Android Google Play and Chromecast builtin are trademarks of Google LLC Use of the Works with Apple badge means that an accessory has been designed to work specically with the technology identied in the badge and has been certied by the developer to meet Apple performance standards Apple and AirPlay are trademarks of Apple Inc registered in the US and other countries To control this AirPlay 2enabled speaker iOS 134 or later is required
  • Page 25 - English - : wwwjblcom English Amazon Alexa and all related logos are trademarks of Amazon com Inc or its afliates Use your phone tablet or computer as a remote control for Spotify Go to spotifycomconnect to learn how The Spotify Software is subject to third party licenses found here httpswwwspotifycomconnectthirdpartylicenses 15 OPEN SOURCE LICENSE NOTICE This product contains open source software licensed under GPL For your convenience the source code and relevant build instruction are also available at httpsharmanwebpages s3amazonawscomJBLBARGen3packagelicenselisthtm Please feel free to contact us at Harman Deutschland Gmb HATT Open Source Gregor KrapfGunther Parkring 3 85748 Garching bei Munchen Germany or OpenSourceSupportHarmancom if you have additional question regarding the open source software in the product
  • Page 26 - English - : HARMAN International Industries Incorporated 8500 Balboa Boulevard Northridge CA 91329 USA wwwjblcom 2022 HARMAN International Industries Incorporated All rights reserved JBL is a trademark of HARMAN International Industries Incorporated registered in the United States andor other countries Features specications and appearance are subject to change without notice