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40
354011
Failure Possible cause What to do...?
Softener is not
completely rinsed,
or water is left in the
dispenser dish.
• Sucking cover is not
correctly positioned or is
clogged.
• Clean the dispenser and firmly
fix the cover to its place.
Unpleasant smell in the
washing machine drum.
• Remains of fabrics, washing
agent and softener in the
filter.
• Development of germs.
• Check whether the filter is clean.
• Run the auto-clean (SterilTub)
program (see chapter: selecting
additional functions).
Washing time is longer
than usual. Time
indicated on the display
is corrected during the
washing cycle.
• Low temperature of inlet
water.
• The machine switched on
the UKS* system because of
uneven laundry load.
• Low mains voltage.
• There has been a failure in
the power supply.
• Washing program time may be
up to 60% longer; however, this
does not imply a fault in the
machine.
• Washing time is extended by the
power supply down-time
• Additional rinses may prolong
the washing program time.
ERROR 02
Washing program does
not start
• At the start of the
washing cycle: actual
time will flash
• Open door or door not
properly closed.
• Close the door by pushing it
towards the machine.
• Push START again.
ERROR 03
Water is not supplied to
the machine.
• Water level has not been
reached.
• Disturbed water inlet.
Check if:
• the water tap is open,
• inlet pipe net filter is clean.
• Push the START button.
ERROR 06
Program temperature not
reached.
• Heater failure.
• Inlet water too cold.
• Manual addition of water.
• Turn off the appliance and wait
for a few seconds.
• Turn the appliance back on and
repeat the washing program.
• If the failure is reported again,
call a service technician.
ERROR 07
Water is poorly pumped
out or not at all.
• Water outlet is clogged. Check if:
• the filter is clean,
• outlet pipe is not jammed,
• the drain is clogged,
• outlet pipe is positioned higher
than 1m.
• Push START again.
* UKS: universal stability control - this function prevents excessive vibrations during
spinning
In case you were not successful in repairing the malfunctions in
spite of the above suggestion chart, call the nearest authorized
service shop. Repairing the failure arising from inappropriate
connections or use of the appliance is not covered by the
guarantee, and the repair expenses are paid by the customer.
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