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Problem
Possible causes
Solution
“ADD WATER”
indicator turns on
1.Low water level or lack of
water
2.The water screen at the bottom
of water reservoir is blocked.
3.Pump malfunction.
1.Stop making ice, refill
water and then press
“ON/OFF”keytorestart
ice-making cycle.
2.Clean
3.Send it to the authorized
department for repair.
“ICE FULL” indicator
lights up
1.Ice basket is full and the
infrared light is blocked by the
ice.
2. Infrared light-emitting diode
& light-receiving diode do not
work
1. Remove the ice from ice
basket.
2a. Wipe up the foreign
objects on the infrared
light-emitting diode &
light-receiving diode and
restart the ice maker.
2b. Call Customer Service if
the infrared light-emitting
diode & light-receiving
diode still can not work
after wiping up the foreign
objects on them and
restarting the ice maker.
“ADD WATER” and
“ICE FULL” indicators
turn on simultaneously
1. The ice tray is not in the right
position.
2. The “ICE FULL” condition
can not be detected as the
infrared light module is
interfered by the sunlight.
1. Unplug the appliance and
checkiftheicetrayis
blocked by something.
2. Unplug the appliance and
move it to a place which is
not exposed to the sunlight,
then plug the appliance and
activate it again.
The ice collects
together.
Making ice takes too much time.
Stop making ice and restart
the ice-making cycle after
the ice melts.
The water in the water reservoir
Fill the water reservoir with
9
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