8712009 User Manual

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Page13

INSTALLATIONTROUBLESHOOTING

Issue Solution

LatchWorkingBackwards-

Lockunlockswhenlock

button is pushed or locks

whenunlockbuttonorcodeis

pushed.

Directionswitchissettoincorrectsetting.

RemovetheInteriorAssemblyandmovethe

switchtotheoppositedirection.

•Checkthatyourswitchissetinthecorrect

position Left or Right Handed door.

If Correct

•RotateTurnknobandreinstallInterior

Assembly.RetestagainwhileholdingInterior

Assemblyinplace.

InteriorAssemblyknobwill

not turn.

Knoborverticaltailpieceisinstalledin

incorrectposition.RemoveInteriorAssem-

bly and reposition the Interior Knob. With the

DeadboltLatchretractedverifythatthetailpiece

isvertical.

Lockwillnotfunction

electronically.

•Checkthatallbatteriesarefreshhighquality

AlkalineBatteries.

•Checkforproperpolarity(+-)ofallbatteries.

•CheckthattheControlWireisattachedtothe

InteriorAssembly.

Lockgiveserrorsignalwhen

opening or locking and Dead-

boltLatchwillnotextendor

retractcompletelywhendoor

is closed.

Unlock door using key or interior knob. While

door is open, check that the Deadbolt Latch

operates smoothly. Check for proper alignment

ofthestrikeplate,adjustasneededtoassure

there is no binding against the Deadbolt Latch.

Deadbolt Latch is sticking. Installationscrewsofthelockmaybetootight

andhavetobeloosened.

•RemoveInteriorAssembly.

•SlightlyloosentheMountingPlatescrews.

•LockandunlockusingtheKey.

•ReattachControlWireandInteriorAssembly.

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User Manual - Page 15