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14
Troubleshooting
Problem Possible cause Possible solution
The refrigerator does
not operate
The refrigerator is unplugged.
Make sure that the refrigerator is plugged in
and that the plug is pushed completely into
the outlet.
The thermostat is set to the “0” position. Turn the thermostat knob to “4.”
The fuse on the circuit is blown or the
circuit breaker is tripped.
Check the house fuse/circuit breaker box and
replace the fuse or reset the circuit breaker.
Power failure.
If a power failure occurs, the refrigerator turns
off. Wait until the power is restored.
Food in the refrigerator
compartment is
freezing
The thermostat is set too cold. Adjust the thermostat to a warmer setting.
Food in the refrigerator
compartment is not
cold
The door has been opened too often or was
not closed properly.
Make sure that the door is closed properly.
You have just added a large amount of food
to the refrigerator.
Allow time for the new food to cool, then check
again.
The thermostat is set too warm. Set the thermostat to a colder setting.
The refrigerator is in a location that is too hot.
Ambient temperatures below 50°F (10°C)
or above 85°F (29.4°C) will hinder the
refrigerator’s performance.
Move the refrigerator away from direct
sunlight and other heat sources (such as
stoves or heaters).
The refrigerator is not designed to be used in a
garage or an outdoor installation.
The refrigerator makes
unusual noise
The refrigerator may not be level on the
floor.
Level the refrigerator with the leveling feet.
The body of the refrigerator is touching a
wall.
Move the refrigerator out from the wall.
Moisture is building up
in the interior of the
refrigerator
The door has been opened too often or was
not closed properly.
Make sure that the door is closed properly.
The refrigerator is in a location that is very
humid.
Move the refrigerator to a dryer location.
The food in the refrigerator is not packaged
properly.
Repackage the food in the refrigerator to make
sure that it is sealed.
The refrigerator
door does not close
completely
Food packages are interfering with the door. Move the food packages or remove some food.
The shelves are out of position. Adjust the shelves properly.
The door gaskets are dirty. Clean the door gaskets.
The refrigerator is not level. Level the refrigerator with the leveling feet.
CAUTION
Do not try to repair your refrigerator yourself. Doing so invalidates the warranty.
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