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31
BEFORE CALLING FOR SERVICE (continued)
TROUBLESHOOTING GUIDE
Problem Possible Cause Solutions
Washer will not
turn ON
Power cord is not properly plugged in. Make sure that the plug is plugged securely into a
grounded, 3-prong, 120-VAC, 60-Hz outlet.
House fuse is blown, circuit breaker has
tripped, or power outage has occurred.
Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have
it corrected by a qualied electrician.
House fuse is blown, circuit breaker has
tripped, due to multiple appliances on
one outlet.
Reset circuit breaker or replace fuse. If more than one
appliance is connected to the outlet, call an electrician
to have an additional circuit installed.
Door will not
unlock when
cycle is stopped or
paused
Interior temperature of washer is too
high.
The washer door has a safety feature to prevent
personal injury. For example, if the washer is paused
during the hot wash stage of a sanitize cycle, the interior
temperature of the drum will be very hot, so the door
will not unlock. This is normal. Allow the washer to
cool until the DOOR LOCK indicator turns OFF on the
display.
Water level in washer is too high. To drain the water, press POWER, then press the SPIN
SPEED button without selecting a cycle.
Wash cycle time is
longer than usual
The washer automatically adjusts the
wash time for the amount of laundry,
water pressure, water heating time and
other operating conditions.
This is normal. The washer adjusts cycle time
automatically to provide optimal results for the selected
cycle. The time remaining shown in the display is only an
estimate. Actual time may vary.
Musty or mildewy
odor in washer
Incorrect or too much detergent has been
used.
Use only High-Eciency (HE) detergent in accordance
with the manufacturer’s instructions.
Inside of drum was not cleaned properly. Run the CLEAN WASHER cycle regularly. Be sure to
wipe around and under the door seal frequently. See
Care and Cleaning of the Interior.
Clean around door seal/glass to prevent odor.
Wrinkling
Washer not unloaded promptly. Always remove items from the washer as soon as the
cycle is complete.
Washer overloaded. When washing large loads, do not overstu the drum.
The washer can be fully loaded, but the drum should not
be tightly packed and the door should close easily.
Hot and cold water inlet hoses are
reversed.
Hot water rinse can set wrinkles in garments. Check the
inlet hose connections.
Strange odors
coming from
washer
Dryer heating. As the dryer heats, it may initially cause a slight odor.
This is normal and does not aect performance.
Newly installed washer. Smell comes from the rubber attached to the washer
door. It will eventually dissipate after rst couple of
wash cycles.
Build-up of residue on washer, foreign
object in door gasket, clogged drain
pump lter, clogged or kinked drain
hose.
Periodically clean the gasket. Mold and foreign
substances inside the gasket may produce mildew or
musty smells.
Clean the drain pump lter regularly. Foreign substances
on the drain pump lter may produce mildew or musty
smells.
If the drain hose is not installed properly, the odor may
be emitted because of a backow of drainage into
the tub. Make sure that the drain hose is not kinked or
clogged.
1-MFL68005553-영.indd 31 2018. 8. 29. 오전 10:42
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