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53
TROUBLESHOOTING
ENGLISH
Symptoms Possible Causes / Solutions
Oven door does not
open after a Self
Clean cycle
%
Oven is too hot.
- Allow the oven to cool below locking temperature.
%
Allow about one hour for the oven to cool after the completion of a Self Clean
cycle. The door can be opened when the lock
is no longer displayed.
%
The control and door may be locked.
The oven does not
clean after a Self
Clean cycle
%
Oven controls not properly set.
- See the Self Clean section.
%
Oven was heavily soiled.
- Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens
may need to Self Clean again or for a longer period of time.
CLEAN and door flash
in the display
%
The Self Clean cycle has been selected, but the door is not closed.
- Close the oven door.
LOCKED is on in the
display when you
want to cook
%
The oven door is locked because the temperature inside the oven has not
dropped below the locking temperature.
- Press the Clear/Off button. Allow the oven to cool.
Burning or oily odor
emitting from the vent
%
This is normal in a new oven and will disappear in time.
- To speed the process, set a Self Clean cycle for a minimum of 3 hours. See
the Self Clean section.
Oven racks are
difficult to slide
%
The shiny, silver-colored racks were cleaned in a Self Clean cycle.
- Apply a small amount of vegetable oil to a paper towel and wipe the edges of
the oven racks with the paper towel.
Moisture collects on
oven window or steam
comes from oven vent
%
This is normal when cooking foods high in moisture.
%
Excessive moisture was used when cleaning the window.
A chime sounds when
surface elements are
turned on.
%
When any cooktop burner is activated, a chime sounds to indicate the cooktop is
in use.
Wi-Fi network does
not connect properly.
%
If the appliance is having trouble connecting to the Wi-Fi network, it may be too
far from the router. Purchase a Wi-Fi repeater (range extender) to improve the
Wi-Fi signal strength.
%
The Wi-Fi connection may not connect or may be interrupted because of the
home network environment.
%
The network connection may not work properly depending on the internet service
provider.
%
The surrounding wireless environment can make the wireless network service
run slowly.
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