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Problem Possible Causes What To Do
Vibration or rattling Front rollers need adjusting. See Rollers. Slight vibration is normal.
Motor operates for long
periods or cycles on and
off frequently. (Modern
refrigerators with more
storage space and a
larger freezer require more
operating time. They start and
stop often to maintain even
temperatures.)
Normal when refrigerator is first
plugged in.
Wait 24 hours for the refrigerator to completely cool
down.
Often occurs when large amounts
of food are placed in refrigerator.
This is normal.
Door left open. Check to see if package is holding door open.
Hot weather or frequent door
openings.
This is normal.
Temperature controls set at the
coldest setting.
See About the controls.
Frost or ice crystals on frozen
food (frost within package is
normal)
Door left open. Check to see if package is holding door open.
Too frequent or too long door
openings.
Divider between refrigerator
and freezer compartments
feels warm
Automatic energy saver system
circulates warm liquid around front
edge of freezer compartment.
This helps prevent condensation on the outside.
Automatic icemaker does not
work (on some models)
Icemaker power switch is in the
OFF position.
Slide the power switch to the ON position.
Water supply turned off or not
connected.
See Installing the water line.
Freezer compartment too warm. Wait 24 hours for the refrigerator to completely cool
down.
Piled up cubes in the storage bin
cause icemaker to shut off.
Level cubes by hand.
Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes and turn the
icemaker back on.
Ice cubes have odor/taste Ice storage bin needs cleaning. Empty and wash bin. Discard old cubes.
Food transmitting odor/taste to ice
cubes.
Wrap foods well.
Interior of refrigerator needs
cleaning.
See Care and cleaning.
Small or hollow cubes Water filter clogged. Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing Door left open. Check to see if package is holding door open.
Temperature control not set cold
enough.
See About the controls.
Energy Smart™ feature is .altering
refrigerator performance
See About Energy Smart™ Models
Door not closing properly Door gasket on hinge side sticking
or folding over.
Apply petroleum jelly on face of gasket
Orange glow in freezer Defrost heater is on. This is normal.
Cube dispenser does not work
(on some models)
Icemaker or water supply turned
off.
Turn on icemaker or water supply.
Ice cubes are frozen to icemaker
feeler arm.
Remove cubes.
Irregular ice clumps in storage
container.
Break up with fingertip pressure and discard remaining
clumps.
Freezer may be too warm. Adjust the freezer control to a
colder setting, one position at a time, until clumps do not
form.
Dispenser is LOCKED. Press and hold the Lock pad for 3 seconds.
17
GEAppliances.com
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