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17
Problem Possible Causes Solutions
Oven will not
operate
Air in the gas lines. If this is the first time the oven has been used, turn on any one of the
surface burner knobs to release air from the gas lines.
Delay Start is set. See the “Electronic Oven Controls” section.
Control lock is on Press and hold CONTROL LOCK for 3 seconds to unlock.
Control is in Demo mode. Demo mode will deactivate all oven elements. See “Demo Mode” in the
“Electronic Oven Controls” section.
Electronic oven control set incorrectly See the “Electronic Oven Controls” section.
Oven burner
flames are
yellow or noisy
Range converted improperly. If propane gas is being used, contact a service technician.
Oven
temperature
too high or too
low
Oven temperature needs adjustment. See “Oven Temperature Control” in the “Electronic Oven Controls”
section.
Convection fan
not working
The convection cycle is in the first
5 minutes of operation.
This is normal. The convection fan will start running approximately
5 minutes into the cycle.
Oven door is open. If the oven door is opened during convention cooking, the fan will turn
off immediately. It will come back on when the oven door is closed.
Display shows
messages
Power failure (display shows flashing
time).
Clear the display. On some models, reset the clock, if needed. See the
“Clock” keypad feature in the “Feature Guide” section.
Error code (display shows letter followed
by number).
Depending on your model, press CANCEL to clear the display. See
“Control Display” in the “Electronic Oven Controls” section. If it
reappears, call for service. See the “Warranty” section for contact
information.
Start needs to be pressed so a cycle can
begin.
See the Start keypad feature in the “Feature Guide” section.
Range is in Sabbath mode
(display shows “SAb”).
Press the Cancel keypad to exit Sabbath mode.
Clean cycle did
not work on all
spills
Several cooking cycles between Clean
cycles or spills on oven walls and doors.
Run additional Clean cycles. Use the AquaLift
®
Technology Cleaning
Kit. affresh
®
Kitchen and Appliance Cleaner or affresh
®
Cooktop Cleaner
can be used for stubborn soils. See the “Accessories” section for more
information.
Mineral
deposits are
left on the oven
bottom after
the Clean cycle
Tap water was used in the Clean cycle. Use distilled or filtered water in the Clean cycle.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth
dampened with water to thoroughly remove any vinegar residue.
Range is not level. Mineral deposits will collect on dry areas of the oven bottom during the
Clean cycle. Level the range. See the Installation Instructions.
To remove deposits, use a cloth soaked with vinegar. Then use a cloth
dampened with water to thoroughly remove any vinegar residue.
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