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CONSUMER WARRANTY INFORMATION
Worldwide, Guillemot Corporation S.A., whose registered office is located at Place du Granier, B.P. 97143, 35571 Chantepie, France
(hereinafter “Guillemot”) warrants to the consumer that this Thrustmaster product shall be free from defects in materials and workmanship, for
a warranty period which corresponds to the time limit to bring an action for conformity with respect to this product. In the countries of the
European Union, this corresponds to a period of two (2) years from delivery of the Thrustmaster product. In other countries, the warranty
period corresponds to the time limit to bring an action for conformity with respect to the Thrustmaster product according to applicable laws of
the country in which the consumer was domiciled on the date of purchase of the Thrustmaster product (if no such action exists in the
corresponding country, then the warranty period shall be one (1) year from the original date of purchase of the Thrustmaster product).
Should the product appear to be defective during the warranty period, immediately contact Technical Support, who will indicate the procedure
to follow. If the defect is confirmed, the product must be returned to its place of purchase (or any other location indicated by Technical Support).
Within the context of this warranty, the consumer’s defective product shall, at Technical Support’s option, be either replaced or returned to
working order. If, during the warranty period, the Thrustmaster product is subject to such reconditioning, any period of at least seven (7) days
during which the product is out of use shall be added to the remaining warranty period (this period runs from the date of the consumer’s
request for intervention or from the date on which the product in question is made available for reconditioning, if the date on which the product
is made available for reconditioning is subsequent to the date of the request for intervention). If permitted under applicable law, the full liability
of Guillemot and its subsidiaries (including for consequential damages) is limited to the return to working order or the replacement of the
Thrustmaster product. If permitted under applicable law, Guillemot disclaims all warranties of merchantability or fitness for a particular purpose.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has suffered damage as a result of inappropriate or
abusive use, negligence, an accident, normal wear, or any other cause unrelated to a material or manufacturing defect (including, but not
limited to, combining the Thrustmaster product with any unsuitable element, including in particular power supplies, rechargeable batteries,
chargers, or any other elements not supplied by Guillemot for this product); (2) if the product has been used for any use other than home use,
including for professional or commercial purposes (game rooms, training, competitions, for example); (3) in the event of failure to comply with
the instructions provided by Technical Support; (4) to software, said software being subject to a specific warranty; (5) to consumables
(elements to be replaced over the product’s lifespan: disposable batteries, audio headset or headphone ear pads, for example); (6) to
accessories (cables, cases, pouches, bags, wrist-straps, for example); (7) if the product was sold at public auction.
This warranty is nontransferable.
The consumer’s legal rights with respect to laws applicable to the sale of consumer goods in his or her country are not affected by this warranty.
Additional warranty provisions
During the warranty period, Guillemot shall not provide, in principle, any spare parts, as Technical Support is the only party authorized to open
and/or recondition any Thrustmaster product (with the exception of any reconditioning procedures which Technical Support may request that
the consumer carry out, by way of written instructions – for example, due to the simplicity and the lack of confidentiality of the reconditioning
process – and by providing the consumer with the required spare part(s), where applicable).
Given its innovation cycles and in order to protect its know-how and trade secrets, Guillemot shall not provide, in principle, any reconditioning
notification or spare parts for any Thrustmaster product whose warranty period has expired.
The warranty applies to your product's display if the display features at least 5 defective pixels (i.e. bright spots or dark spots, a bright spot
being a white pixel permanently displayed on the screen, and a dark spot being a pixel that does not display on the screen.)
In the United States of America and in Canada, this warranty is limited to the product’s internal mechanism and external housing. In no event
shall Guillemot or its affiliates be held liable to any third party for any consequential or incidental damages resulting from the breach of any
express or implied warranties. Some States/Provinces do not allow limitation on how long an implied warranty lasts or exclusion or limitation
of liability for consequential or incidental damages, so the above limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which vary from State to State or Province to Province.
Liability
If permitted under applicable law, Guillemot Corporation S.A. (hereinafter “Guillemot”) and its subsidiaries disclaim all liability for any damages
caused by one or more of the following: (1) the product has been modified, opened or altered; (2) failure to comply with assembly instructions;
(3) inappropriate or abusive use, negligence, an accident (an impact, for example); (4) normal wear; (5) the use of the product for any use
other than home use, including for professional or commercial purposes (game rooms, training, competitions, for example). If permitted under
applicable law, Guillemot and its subsidiaries disclaim all liability for any damages unrelated to a material or manufacturing defect with respect
to the product (including, but not limited to, any damages caused directly or indirectly by any software, or by combining the Thrustmaster
product with any unsuitable element, including in particular power supplies, rechargeable batteries, chargers, or any other elements not
supplied by Guillemot for this product).
TECHNICAL SUPPORT
https://support.thrustmaster.com
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