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Symptom
No power (no
lights or fan
noise.)
• Unit unplugged.
• No power to
receptacle.
• Plug unit into appropriate receptacle
• Make sure that receptacle is
energized.
• Check wall switches.
• Check circuit breaker.
• Plug a different electronic device
into the receptacle to make sure
that power is present.
Pan does not
heat.
• Pan is not induction
efcient.
• Pan not centered.
• Useinductionefcientpan.
• Center pan.
Cooktop
suddenlystops
heating.
• Possible power brown
out.
• Circuit shared with
another electrical
device.
• Air vents blocked
orinsufcientair
circulation.
• Safetyshut-off
engaged.
• Assurepropervoltage/powerlevels
• Make sure the cooktop is not
sharing a circuit with other electrical
devices
• Check air vents to make sure that
theyarenotblocked.Makesure
thatthereissufcientairow
around the appliance.
• Thesafetyshut-offwillengageif
anemptypanisleftonthecooktop
surface while the unit is working
at full power. Make sure that the
cooktop surfacce is clear. Wait 15-
20 minutes for the unit to reset.
Pan does not
get hot enough
even though
power levels are
set to maximum
– induction
efcientpanin
use.
• Extension cord in use.
• Circuit shared with
another electrical
device.
• DONOTuseextensioncords.
Extensioncordsmayaffect
the power levels reaching the
appliance.
• Make sure that the cooktop is not
sharing a circuit with other electrical
devices.
Pan heats
unevenly,does
not maintain
heat level, or
overheats.
• Pan is not induction
efcient.
• Panbottommaynot
beatenough.
• Pan not centered.
• Pan diameter is less
than7”(178mm).
• Useinductionefcientpan.
• Useatterpan.
• Center pan.
• Usealargerinductionefcientpan.
MCDXXXXModels
Inches mm
A 13.75 349
B 3.7 93
C 13.125 333
D 2.75 69
E 4.12 104
F 5.25 133
MCDXXXXF&
MCDXXXXSModels
Inches mm
A 27.5 698
B 13.75 349
C 3.73 94
D 26.875 682
E 13.125 333
F 2.75 69
G 7.5 190
H 8.5 215
A
A
B
D
F
G
H
E
F
Countertop Cutout
Control Box
Control Box
C
A
B
C
D
D
E
E
A
C
B
Countertop Cutout
Countertop Cutout
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