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User Manual - Page 10

For MC2502FG.

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
Intheeventofapossiblemalfunction,yourCookTekcooktop/wokwilldisplayand
ErrorCodeontheLEDdisplayandtheunitwillbeepthenumeroftimesindicatedby
theerror.PleaseconsultthefollowingtablewhenencounteringanErrorcode.To
reset the error conditions, remove the pan from the unit and press the POWER
button or unplug the unit.
   
1 RTD(temperature
sensor) is
malfunctioning.
RTDsensorhas
shorted.
ReconnectorreplaceRTD.
Servicemayberequired.
2 RTD(temperature
sensor) temperature is
too high.
Glasssurfaceistoo
hotorRTDsensorhas
broken.
Removeanypansfrom
cooktop surface and let
unitcool.Thenturnunitoff,
then on. If problem
was temperature related,
the unit will return
to normal operation.
Otherwise, service is
required.
3 Current is too high. Possible mechanical
damage to coil or for-
eign object on cooktop.
Trydifferentcookware.
Servicemayberequired.
4 Electronics are
overheating.
Fan is broken, bad
ventilation, ambient
temperature too hot.
Checkairow.Clear
air vents. Listen for fan
operation.
6 Input line (from power
outlet) voltage too
high.
Somethingelseison
the same circuit. Line
voltageuctuations
at end or beginning
ofworkday.(Voltage
> 132VAC for 120V
model or >264VAC for
240V model)
Toreset,unplugunit,wait5
seconds, and plug in again.
If problem persists, have
an electrician monitor the
line voltage.
7 Hardware failure. InverterI/Oproblem. Toreset,unplugunit,wait5
seconds, and plug in again.
Servicemayberequired.
8 Zerocrosserror. Bad AC source, board
component failure.
Turnunitoff,thenon.Plug
unit into outlet on different
circuit breaker. If problem
persists, service is required
on device.
16 Systemerror. CPUI/Oproblem. Toreset,unplugunit,wait5
seconds, and plug in again.
Allunitsrequireaminimumclearanceoftwo2”(51mm)between
allsidesofthehousingandanysurfaceorobstacle.Alldrop-inunitsrequirea
minimumclearanceofopenspacebelowtheunitof6”(152mm).Thespacemust
haveopeningsallowingfortheowofcoolair(ambienttemperaturenottoexceed
50˚C/122˚F)tothecooktophousingintakevents.Ifeithertheairintakeorexhaust
outlet is blocked, the internal temperature will rise, causing an error code to occur
(NOTE:The6”(152mm)canbereducedifadditionalfansandductingareaddedto
provide forced ventilation).



 
MCXXXXModels
Inches mm
A 13.4 340
B 13.81 350
C 16.31 414
D 4.98 126
E 1.25 32
F 3.85 98
MCXXXXFModels
Inches mm
A 13.38 340
B 13.85 351
C 27.13 689
D 27.58 700
E 1.25 32
F 3.85 98
G 4.98 126
MCXXXXSModels
Inches mm
A 13.38 340
B 27.58 700
C 16.35 415
D 27.13 689
E 1.25 32
F 3.85 98
G 4.98 126
MWGXXXX&
MWGXXXX-XXXModels
Inches mm
A 11.75 298
B 17.25 438
C 14.75 374
D 2.54 66
E 6.09 154
F 1.25 32
G 7.33 186
A
A
B
C
D
E
F
A
B
C
D
E
F
G
B
A
C
D
E
F
G
A
B
C
D
E
F
G
Front-to-Back (F) Model
Side-to-Side (S) Model