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Frequently Asked Questions
Poor wash results
Problem Possible cause and solution
Liquid detergent is not
achieving the required
results.
Liquid detergents do not usually contain bleaching
agents. Consequently, fruit, coffee, and tea stains
cannot always be removed.
Use the Miele 2-phase system. The deliberate
addition of UltraPhase 2 during the wash process
removes stains effectively.
Use powder detergent containing a bleaching
agent.
Gray, greasy particles
cling to washed laundry.
Insufficient amounts of detergent were used. The
laundry was heavily soiled with grease (oils,
ointments).
Use more detergent or liquid detergent with this
type of soiled laundry.
Before washing the next load, run the Clean
Machine wash program using a universal powder
detergent.
White residues which
look like powder deter-
gent are seen on dark
textiles after washing.
The detergent contained compounds (zeolites) to aid
water softening which are not soluble in water. These
have ended up on the laundry.
Try and brush off the residues with a soft brush
once the laundry is dry.
In the future, wash dark textiles using a detergent
which contains no zeolites. Liquid detergents do
not usually contain zeolites.
Use the Darks/Denim program to wash the textiles.
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