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Frequently Asked Questions
Fault message after a program has been interrupted
Problem Possible cause and solution
Drainage See
The drain is blocked or restricted.
The drain hose has been fixed too high.
Clean the drain filter and the drain pump.
The maximum drain height is 39 ³⁄₈" (1m).
Water intake See
Water intake is blocked or restricted.
Check whether the faucet is turned on properly.
Check whether the intake hose is kinked.
Check whether there is sufficient water pressure.
The filter in the water intake is blocked.
Clean the filter.
The drain pump is activated for 2minutes. The
washing machine door is then released. Wait for the
drain pump to stop before switching the machine off.
Waterproof system
Turn off Ser-
vice
The water protection system has reacted.
Close the faucet.
Contact Customer Service.
Service Fault F
There is a fault.
Disconnect the washing machine from the power
supply. Unplug the appliance or switch off the
breaker.
Wait at least 2minutes before reconnecting the
washing machine to the power supply.
Switch the washing machine on again.
Restart the program.
If the fault message appears again, contact Miele
Customer Service.
To switch off the fault indicator: Turn the program selector to the position and
switch the washing machine off.
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