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91
Other issue
The product smells like plastic.
The plastic smell is normal and disappears over time.
Video playback is choppy.
Check the cable connection and connect it again if required.
Using an excessively hard or thick cable may cause choppy video playback.
Make sure cables are flexible enough to ensure durability. When mounting the product onto a
wall, it is recommended to use right-angle cables.
Small particles are found on the edges of the product.
The particles are part of the product design. The product is not defective.
When I try to change the PC resolution, a message "The
dened resolution is not currently supported." appears.
The message "The defined resolution is not currently supported." appears if the input source
resolution exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
HDMI Black Level is not functioning properly on an HDMI
device with YCbCr output.
This function is available only when a source device, such as a DVD player and STB, is connected
to the product via an HDMI (RGB signal) cable.
The IR sensor is not functioning.
Make sure the sensor light turns on when a button is pressed on the remote control.
• If the light does not turn on, turn the power switch off and then on again.
If the sensor light still does not turn on after the power switch is turned off and then on
again, an internal jack may be disconnected.
Contact your nearest service center to have the product serviced.
In power-saving mode, when the input source is
DisplayPort, PC display settings cannot be saved.
Go to System → Power Control and set Max. Power Saving to Off. Alternatively, configure the PC
display output settings again. Ensure the set is turned on.
When booting the PC with the input source set to
DisplayPort, the BIOS and booting screens do not appear.
Boot the PC when the set is turned on or when the input source is not DisplayPort.
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