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Power boost does not work
NTC1 Break off
NTC2 Break off
NTC2 Short circuit
See Power Sharing
The electronics are cooling down
This is a normal occurrence
“EE” appears in the Timer display
“E9” appears in the Timer display
“E8” appears in the Timer display
“E7” appears in the Timer display
“E3” appears in the Timer display
“E2” appears in the Timer display
“E1” appears in the Timer display
“E0”appears in the Timer display
“E”appears in the Power display
IGBT overheating
Electronics fault error message
of particular cooking element
NTC1 Short circuit
Problem Possible Cause Solutions
Troubleshooting Guide
If you encounter the following problems while using your cooktop, check the
guide below to see if you can correct the problem yourself before calling for
assistance or service:
This may be caused by
increased voltage being
supplied to the house circuit.
If the connections are correct
and the supplied voltage
returns to normal, the code
will disappear
This is a normal occurrence,
See Operational Cooktop
Noises
Noise
Noise like humming,
crackling and buzzing
Make sure that the cookware
is centered on the cooking
element, and that it is also
induction compatible. See
Compatible Cookware
Turn the cooktop OFF; then
pull plug out for about 30
seconds. Then re-insert the
plug and turn the cooktop on
using the POWER pad. If the
error message is still
displayed, call for service
16
This may be caused by
reduced voltage being
supplied to the house circuit.
If connections are correct and
the supplied voltage returns
to normal, the code will
disappear
Supplied voltage to cooktop is
too high
Supplied voltage to cooktop is
too low
Turn off unit to allow IGBT to
cool. Restart unit
See E0, E1, E2, E3, E7, E8,
E9, EE
The fans keep running for one
minute after the cooking element
has been switched off
No cookware found or improper
placement of cookware on the
cooking element
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