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3
Solutions to Common Problems
Before you call.°.
if you experience a problem with your refrigerator or notice a product behavior or condition that you do not
understand, you can usually avoid a call to your service representative by referring to this section for an answer.
Beginning with the following table, this information includes common problems, causes, and suggested solutions.
Autornaticice Maker
Problem
Icemakeris not making
anyice.
Ice maker is not making
enough ice.
Icehasbadodorand
taste.
CeHS8
,, Ice maker setting is Off.
,, Water supply is not connected to refrigerator.
,, Householdwater line valve is not open.
• Valve on cold water pipe is clogged or
restricted by foreign material, if valve is of
the self-piercing type, it may not have created
a sufficiently sized hole in tube for water to
pass through.
,, Checkto see ifthe water dispenser is
dispensingwater.
,, Water filter is not completely seated.
,, Ice maker is producing less icethan you
expect.
,, Householdwater line valve is not completely
open.
, Checkto see ifwater dispenser is dispensing
slower than normal.
, Icehaspickedupodororflavorfrom strong
foodstoredin refrigerator.
,, Icenot usedfrequentlyenough.
Correction
• Turn on ice maker.
• Connectwater supply (see Installation Instructions).
, Turn on household water line valve.
Q Turn off household water line valve. Remove valve.
Ensurethat valve is not a self-piercing valve. Clean
valve. Replacevalve if necessary.
• If not, the ice & water filter cartridge is clogged or
restricted, and must be replaced.
• Push firmly until the water filter snaps into place(you
should hear two (2) clicks).
Ice makershould produce approximately 9 poundsof
ice every 24 hours.
, Turn on household water line valve.
• If it is, replacethe ice & water filter cartridge.
,, Coverfoods tightly. Discard staleice. ice makerwill
produce fresh supply.
,, Discard stale ice.
Ice Dispenser
Problem
Dispenserwill not
dispense ice.
Ice dispenser is jammed.
Cause
,, Water supply is not connected.
_,Ice storage bin is empty.
. Household water linevalve is not open.
,, Fresh Fooddoor is not closed.
,, ice dispensing paddlehas been held in for
more than four to (4*5) minutes.
o
o
Ice has meltedandfrozen around auger due to
infrequent use, temperature fluctuations, and/
or power outages.
ice cubes arefrozen together.
Ice cubes are smaller than normal.
Correction
,, Connectwater supply (see ConnectingThe Water
Supply section).
° Ensureice maker is turned on. When the first supply
of ice is dropped into the bin, the dispenser should
operate.
,, Openhousehold water line valve. Allow sufficient time
for the ice to be made.When ice is made,the dispenser
should operate.
• EnsureFreshFood door is closed. (SeeProblem
Section, Opening/Closingof Doors/Drawers)
,, Motor is overloaded. Motor overload protector will reset
in approximately three (3) minutes. Ice canthen be
dispensed.
• Remove ice bin,thaw, and empty the contents. Clean
bin, wipe dry, and replacein proper position. When new
ice is made,dispenser should operate.
,, Usethe dispenser often so that cubes do not freeze
together.
The ice & water filter cartridge could be clogged.
Replacethe filter cartridge. Dispensingsystem operates
bestat 30-1go psi water pressure.Well water pressures
should fall within this range.
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