W11396840B
W11396855B-SP
Side-by-Side Refrigerator Quick Start Guide
OPERATING INSTRUCTIONS
IMPORTANT: Before operating this appliance, make sure it has been properly installed according to the
appliance’s Owner’s Manual.
For your convenience, your refrigerator controls are preset at the factory. When you first install your refrigerator,
make sure that the controls are still preset. The refrigerator and freezer controls should be set to the “mid-settings.”
REFRIGERATOR
IMPORTANT: The refrigerator control adjusts the refrigerator compartment temperature. Every click on the “Temp
Setting” button makes refrigerator compartment colder (LED indicators on in 1 snowflake is Less Cold / LED
indicators on in 2, 3, or 4 snowflakes is colder / All LED indicators on is coldest), once you get to the last level, the
system will go back to the initial level.
FREEZER
The freezer control adjusts the freezer compartment temperature. Settings to the
front of the mid-setting make the temperature less cold. Settings to the back of the
mid-setting make the temperature colder.
Wait 24 hours before you put food into the refrigerator. If you add food before the
refrigerator has cooled completely, your food may spoil.
NOTE: Adjusting the refrigerator and freezer controls to a higher (colder) than recommended setting will not cool
the compartments any faster.
TEMPERATURE SET POINTS
Give the refrigerator time to cool down completely before adding food. It is best to wait 24 hours before you put
food into the refrigerator. The settings indicated in the previous section should be correct for normal household
refrigerator usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is
firm.
If you need to adjust temperatures in the refrigerator or freezer, use the settings listed in the chart below as a
guide. Wait at least 24 hours between adjustments.
CONDITION: TEMPERATURE ADJUSTMENT:
Refrigerator too cold Refrigerator control one snowflake lower
Refrigerator too warm Refrigerator control one snowflake higher
Freezer too cold Freezer control one snowflake lower
Freezer too warm / too little ice Freezer control one snowflake higher
Online Ordering Information
For detailed installation instruction and maintenance information, winter storage, and transportation tips, please
see the Owner’s Manual included with your appliance.
For information on any of the following items, a full cycle guide, detailed product dimensions, or for complete
instructions for use and installation, please visit https://www.whirlpool.com/owners, or in Canada
https://www.whirlpool.ca/owners. This may save you the cost of a service call. However, if you need to contact
us, use the information listed below for the appropriate region.
United States:
1–800–253–1301
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022–2692
Canada:
1–800–807–6777
Whirlpool Brand Home Appliances
Customer eXperience Centre
200–6750 Century Ave.
Mississauga, Ontario L5N 0B7
SAVE THESE INSTRUCTIONS
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