Kenmore 11020956990 washer

User Manual - Page 36

For 11020956990.

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Problem Possible Cause Solution
Won't Drain/ Low voltage or using Check electrical source or calI
Won't Spin/ an extension cord. electrician. Do not use extension
Wet Loads cords.
(cont.) Cold rinses. Cold rinses leave loads wetter than
warm rinses. This is normal.
Continues to Drain hose is less than Raise the drain hose (see
Fill/ 39 in (99 cm) above floor. "installation Instructions," SectionA).
Continues to Drain hose fits tightly into Adjust drain hose for loose fit (see
Drain/Cycle standpipe. "Installation Instructions," Section C).
Stuck
Drain hose taped into Do not seal off drain hose with tape.
standpipe. The drain hose needs an air gap.
Washer Makes Load is unbalanced. Redistribute load.
Noise Washer is net level. Level washer. Reset rear legs (see
Rear leveling legs not set. "Installation Instructions," Section G).
Nuts on front feet not tight. Tighten nuts (see ""installation
Instructions,"Section G).
Yellowshipping strapwith Remove strap with cotter pins (see
cotter pins not completely "Installation Instructions," Section B).
removed.
Floor not strong enough Relocate washer (see ""Installation
to support washer. Instructions,"Section A).
Gears engaging after drain This is normal.
and before spin.
Upper part of agitator clicks This is normal.
during wash,
Won't Water inlet valve Clean screens.
Fill/Won't screens are plugged.
Rinse/Won't Water is turned off. Tum on water.
Agitate/ Hot and cold hoses are Reverse hoses (see""Installation
Wrong reversed, Instructions,"Section D & E).
Temperature
Inlet hose is kinked. Straighten hoses.
Timer dial is not lined up. Tum timer knob to the rightslightly
and pull to start.
Power cord not plugged in. Plug in power cord.
36
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