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To test the path from your computer to a remote device:
1. From the Windows toolbar, click the Start button and select Run.
2.
In the field provided, enter ping -n 10 IP address.
IP address is the IP address of a remote device such as your mobile broadband
service provider’s DNS server.
If the path is functioning correctly, replies as described in Test
the LAN Path to Your
Modem on page 81 display. If you do not receive replies, do the following:
•
Check to see that your computer lists the IP address of your modem as the default
router. If the IP configuration of your computer is assigned by DHCP, this information
is not visible in your computer’s Network Control Panel.
•
Check to see that the network address of your computer (the portion of the IP address
specified by the netmask) is different from the network address of the remote device.
Many mobile broadband service providers restrict access by allowing traffic only
from the MAC address of your modem, but some additionally restrict access to the
MAC address of a single computer connected to the modem. In this case, inform
your service provider that you bought a new network device, and ask them to use
the modem’s MAC address.
User Manual82Alerts and Troubleshooting
NETGEAR 4G LTE Modem LM1200
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