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6
Frequently Asked Questions
This chapter provides answers to questions that might come up about your modem.
The chapter contains the following sections:
• What
do I do when I can’t connect a device to the modem?
• What do I do when I can’t access the Internet?
• What do I do when the No Signal icon displays?
• Why is the download or upload speed slow?
• Can I connect multiple LAN devices to the modem?
• How do I access the modem’s web pages?
• What do I do if I forget my admin login password?
• How do I disconnect from the mobile broadband network?
• How do I find my computer’s IP address?
• How do I find a device’s MAC address?
• How do I find my mobile phone number?
• Where can I find more information?
Note: If the information in this chapter does not help you, see Alerts and
Troubleshooting on page 74.
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