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28
TROUBLESHOOTING
Ice production problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Little or no
ice production
from the ice
maker.
The ice maker is not
powered on.
Check the switch is set to the ‘On’
position.
Water is not getting to the
ice maker.
Ensure the water is properly connected
and that the drain plug is fully seated in
the water reservoir.
Blown fuse or tripped
circuit breaker.
Check house fuse and circuit breaker.
The ice maker has not
completed its first full
cycle.
On start up, allow the ice maker to run
for 24 – 48 hours before checking ice
production.
Reservoir drain plug not
in place.
Check that the reservoir drain plug is
properly seated.
Distributor tube restricted. Check the water line to the ice maker
to make sure there are no restrictions
or kinks in the line. Check all filters to
make sure they are not restricted. Check
that the water flows evenly out of the
distributor tube, if not, clean the ice
maker. See ‘Cleaning the ice maker’.
Restricted air flow. Make sure the grille in the front of the ice
maker is open for proper air circulation.
Ambient temperature
or incoming water
temperature too warm.
Move the ice maker to an area where
the ambient temperature is below 90°F
(32°C). The ice maker should not be
placed next to a heat source such as an
oven. Check the cold water connection.
Mineral scale build up. If there is scale build up on the
evaporator, the ice maker needs to be
cleaned. See ‘Cleaning the ice maker’.
Water backing up in the
ice bin.
Refer to ‘Drain pump problems’ in the
‘Troubleshooting’ section.
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