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A fault, what to do?
7
TR5000R – 6 720 876 032 (2017/06)
8 A fault, what to do?
WARNING:
Attention!
▶ Repairs must only be carried out by an authorised technician.
Improper repairs can lead to risk of serious injury to the user.
If your appliance does not operate as required, it is often due to a very
minor problem. Please check whether you can remedy the fault yourself
by using the following guidelines. You will save yourself the costs of an
unnecessary visit by customer service personnel.
8.1 Faults that the customer can troubleshoot himself
If the fault could not be eliminated, please call customer service.
8.2 Faults that the customer service specialist should troubleshoot
8.3 Faults that are automatically remedied
9 Guarantee
The guarantee conditions for this appliance are as defined by our
representative in the country in which it is sold.
Details regarding these conditions can be obtained from the dealer from
whom the appliance was purchased. The bill of sale or receipt must be
produced when making any claim under the terms of this guarantee.
Fault Cause Solution
Water flow-rate is too low. The filter in either the water tap or the showerhead is
clogged.
Remove the filter and either clean it or descale it.
A high water temperature is set, but it is
not reached.
The continuous-flow heater is connected
to a thermostatically-controlled water tap.
Set the temperature on the continuous-flow heater
to “Rinsing” .
The water is not warm. The fuse in the fusebox has tripped/blown. Check the fuse in the fusebox.
The supply temperature has dropped or the
appliance has reached the power limit.
Set the temperature lower e. g. “Washing hands” .
LED status display flashes red. Fault in the appliance. Please contact customer service.
Fault Cause Solution
Water flow-rate is too low despite
cleaning of filter using the water tap
or showerhead.
A filter in the appliance is clogged. Get a servicing expert to clean the appliance.
Fault Cause Solution
From time to time, cold water flows out. The air sensor in the appliance detects air in the water
and momentarily switches the heating element off.
After a few seconds, the continuous-flow heater
automatically goes back into operation.
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