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Use and Care Guide
Printed in USA 9 0213
TROUBLESHOOTING
Before Calling For Service
If the unit appears to be malfunctioning, read through the Operation section in this manual fi rst. If the
problem persists, check this troubleshooting section to see if you can refer to the cause and remedy of
the problem and resolve it without a service call.
DANGER
Never attempt to repair or perform maintenance on the unit until the main electrical
power to the unit has been disconnected!
Problem Cause Solution
No interior light. - Bulb is loose. - Tighten bulb.
- Bulb is burnt out. - Replace bulb.
- LED board is inoperable. - Contact Perlick Technical Service at
800-558-5592.
Light stays on when door is
closed.
- Manual switch is on. - Turn manual switch off.
- Door is not making contact with the
door switch.
- Make sure the door closes tightly.
Noisy operation. - Soft sounds from compressor, fan
motor and valves heard.
- Normal operation.
- “Crackling” sound during defrost. - Normal operation.
LED Controller display is fl ashing
“P1”.
- Thermostat probe has failed. - Contact Perlick Technical Service at
800-558-5592.
LED Controller display is fl ashing
“P2”.
- Evaporator probe has failed. - Contact Perlick Technical Service at
800-558-5592.
LED Controller display is fl ashing
“HA”.
- Internal compartment has exceeded
the high temperature alarm preset
value for over 30 minutes.
- Make sure the door is completely closed.
- Check the door gasket seal. Replace it if
necessary.
- Check the condenser and clean it if
necessary.
- Make sure the louvered plate is
unobstructed. If surrounding ambient
temperature has recently changed
dramatically, the compartment temperature
may be affected.
- Make sure the interior light is off.
- Warm product was recently placed in the
cabinet. Wait 24 hours for the product to chill
and then recheck the temperature.
LED Controller display is fl ashing
“LA”
- Internal compartment has exceeded
the low temperature alarm preset value
for over 30 minutes.
- Make sure the door is completely closed.
- Check the door gasket seal. Replace it if
necessary.
- If the surrounding ambient temperature
has recently changed dramatically, the
compartment temperature may be affected.
Unit is not running. - No power is going to the unit.
- Condenser is dirty.
- Home circuit breaker was tripped. Reset the
circuit breaker.
- ON/OFF keypad is off. Turn it on.
- Check Dual-Zone Master Power Switch
(See page 3).
- Clean the condenser.
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