Loading ...
Loading ...
Loading ...
Page 17 of 18
WARRANTY PROTECTION FOR ALL SIERRA FLAME GAS
FIREPLACE PRODUCTS
Sierra Flame's products are designed with superior components and materials, assembled by trained
craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test
fired at a quality control test station. Once assembled the complete fireplace is thoroughly inspected
by a qualified technician, before packaging, to ensure that you, the customer, receives the quality
product that you expect from Sierra Flame.
Sierra Flame’s GAS FIREPLACE’S WARRANTY
Your Sierra Flame gas fireplace is guaranteed to be free of defects in materials and workmanship for
a period of 5 years from the date of purchase.
Combustion chambers and wearable parts such as gas valves, wiring, igniter and gaskets are
covered and Sierra Flame will provide replacement parts free of charge during the first year of the
limited warranty
CONDITIONS AND LIMITATIONS
Sierra Flame warrants its products against manufacturing defects to the original purchaser only – i.e.
the individual or legal entity (registered customer) whose name appears on the original invoice –
provided that the purchase was made through an authorized Sierra Flame dealer and is subject to the
following conditions and limitations:
This factory warranty is nontransferable and may not be extended whatsoever by any of our
representatives.
A licensed, authorized service technician or contractor must have installed the gas fireplace.
Installation must be done in accordance with the installation instructions included with the product and
all local and national building and fire codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, accident,
alterations, abuse or neglect. Parts installed from other manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by
excessive heat, abrasives, chemical cleaners nor any venting components used in the installation of
the fireplace.
Any installation, labor, construction, transportation or other related costs or expenses arising from
defective part(s), repair or replacement or otherwise of same, will not be covered by this warranty nor
shall Sierra Flame assume responsibility for same. Further, Sierra Flame will not be responsible for
any incidental, indirect or consequent damages, except as provided by law, and in no event shall they
exceed the original purchase price.
In the first year only, this warranty extends to the repair or replacement of warranted parts, which are
defective in material or workmanship provided that the product has been operated in accordance with
the operation instructions and under normal conditions.
After the first year, Sierra Flame may, at its discretion, fully discharge all obligations with respect to
this warranty by refunding to the original warranted purchaser the wholesale price of any warranted
but defective part(s).
Loading ...