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Problem solving guide
65
Unexpected behaviour
Problem Cause and remedy
The power level selec-
ted is flashing.
There is no pan on the cooking zone, or the pan is
unsuitable.
Use suitable pans (see “Induction - Pans”).
Power level9 is auto-
matically reduced if you
also set power level9
for the connected cook-
ing zone.
Operating both zones at power level9 exceeds the
permitted maximum power for the two zones.
Use a different cooking zone.
A cooking zone
switches off automatic-
ally.
It has been operated for too long.
You can use the cooking zone again by switching
it back on (see “Safety switch-off”).
The cooking zone is not
working in the usual
way on the power set-
ting selected.
The overheating protection mechanism has been ac-
tivated.
See “Safety features”.
A cooking zone or the
whole hob switches off
automatically.
The overheating protection mechanism has been ac-
tivated.
See “Safety features”.
The Booster has deac-
tivated early automatic-
ally.
The overheating protection mechanism has been ac-
tivated.
See “Safety features”.
Unsatisfactory results
Problem Cause and remedy
The food in the pan
does not heat up when
the Auto heat-up func-
tion is switched on.
A large amount of food is being heated up.
Start cooking at the highest power level and then
turn down to a lower one manually later on.
The pan is not conducting heat properly.
Use a different pot or pan which conducts heat
properly.
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