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Airo 11 AirPurierOIM
2 TERMS OF WARRANTY
2.1 SubjecttotheTermsofWarrantysetoutinthisdocument,eectivefromthedateofpurchasebythePurchaser,
theProductiswarrantedtobefreefromdefectsinmaterials&factoryworkmanshipfortheperiodsetoutin
tablebelow:
ResidentialandLightCommercial
PRODUCT GROUPS PARTS LABOUR
EvaporativeCoolers&DuctedGasHeaters(excluding
CompactClassicSeries)
5Years
*Extended4
YearsOption
5Years
*Extended4
YearsOption
DuctedGasHeaters-CompactClassicSeries 3Years 3Years
RefrigeratedAirconditioningProducts 5Years 5Years
DuctedGasHeaters-HeatExchangersandBurners
EvaporativeCoolers-Structuralcomponentsonly
10Years N/A
PortableAirConditioning/Dehumidier/AirPurier 2Years N/A
Wi-FiDevices 1Year 1Year
OtherApplications AllProductGroups 2Years 1Year
AfterMarket SpareParts 1Year N/A
*ExtendedWarrantyOption
Upto4yearextendedwarranty(inadditiontothestandardwarrantyperiodlistedabove)
appliesonselectedproductswhenyouoptintotheRinnaiServiceAdvantageprogram.
Thisprogramhastermsandconditions,includingtherequirementforscheduledservicing
oftheproductbyRinnai.
Toparticipateintheprogramyoumustregisteryourproductonlineat:www.rinnai.com.au/
support-resources/warranty-registration/withintherst12monthsoftheproductbeing
installed.
2.2 Rinnaiwilldetermineinitssolediscretion,whichclassicationtheProducttsintoandthecorresponding
Warrantythatshallapply.
2.3 AnAuthorised Service Representative will repair or replace, at its option, the Product or any part of the
Productthat its examination showstobe defective.The repair or replacementshallbe performed during
NormalBusinessHoursbyanAuthorisedServiceRepresentative.RepairbypersonsotherthananAuthorised
ServiceRepresentativesmayvoidtheWarranty.
2.4 Alternativelytoclause2.3above,Rinnaicanatitsdiscretionelecttopayyouanamountequivalenttothecost
ofrepairingorreplacingtheProduct.
2.5 IfRinnaiprovidesyouwitheitherthereplacementcostsorreplacementproduct,ownershipoftheoriginal
ProductshallimmediatelytransfertoRinnai.
2.6 Rinnaiisresponsibleforreasonablecostsassociatedwithlegitimatewarrantyclaims,includingcall-outofan
AuthorisedServiceRepresentativetoinspecttheProduct.Rinnaiisnotresponsiblefor:
a) costsfortradespeopleengagedbyyouthatarenotRinnaiAuthorisedServiceRepresentatives.
b) anycosts,includingcalloutcostsforaRinnaiAuthorisedServiceRepresentatives,associatedwitha
Productwhichisdetermineduponinspectionnottobecoveredbythiswarranty.
2.7 RinnaiwillreimburseanyreasonablecostsassociatedwithmakingalegitimatewarrantyclaimagainstRinnai
whicharenototherwisespeciedabove.
2.8 TheWarrantyoftheProductrequiresthat,inadditiontoallotherconditions,thePurchaserconductsregular
and/orpreventativemaintenanceasmaybespeciedbytheOperating/InstallationInstructionsorotherwise
directed by Rinnai and required by the level of usage and the usage environment, including the use of
correctanduncontaminatedrefrigerantsandlubricants.Refrigeration,plumbingandelectricalworksmustbe
undertakenbylicensedpersonnel.
2.9 WhereaProductorfailedcomponentisreplacedunderwarranty,thetimeremainingontheoriginalProduct
warranty period will continue to apply and the replacement product or part will be subject to the original
warrantyperiodonly.
TERMSOFWARRANTY–AUSTRALIA
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