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• 7 •
8. TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
The monitor’s blue
CONNECTED LED
never turns solid.
The vehicle may be out of
the range of the wireless
router.
The wireless connection
may have been set up
incorrectly.
The internet connection
may have been lost for a
short time.
You may need a wireless extender,
to bring the signal close enough to
the vehicle for proper operation.
See Section 4.
To conserve battery power, the
monitor goes into deep sleep mode
and may require up to 12 hours
before it sends battery data to the
Cloud (this will show in the App).
When the wireless connection is
again available, pressing the Status
button will put the monitor back on
its original reporting schedule.
The monitor will
not turn on when
properly connected.
Poor electrical connection
or a blown fuse.
Check battery connections
and fuse.
9. BEFORE RETURNING FOR REPAIRS
For information about troubleshooting,
contact customer service for assistance:
www.batterychargers.com
or call 1-800-621-5485, Monday-Friday 7:00am to 5:00pm CST
For REPAIR OR RETURN, contact Customer Service at 1-800-621-5485.
DO NOT SHIP UNIT until you receive a RETURN MERCHANDISE
AUTHORIZATION (RMA) number from Customer Service at Schumacher
Electric Corporation.
10. REPLACEMENT PARTS
Ring connectors (quick-connect) ...................................................2299003149Z
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