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27
Problem Potential reason
Potential solution
Door not
shutting/
locking
1. Glass turntable fitted
incorrectly
Check that the glass turntable has been placed
correctly on the turntable and is not stopping the door
from shutting correctly.
2. Latches have become
deformed
If the microwave is within its warranty period, please
contact customer services for further advice or take
the microwave back to the retailer it was purchased
from for a refund or replacement.
Turntable not
rotating
1. Turntable coupling not
fitted or tape not
removed
Check that the turntable coupling is fitted correctly and
the transportation tape has been removed.
2. Turntable roller ring
not fitted or fitted
incorrectly
Check that the coupling has be placed under the
turntable and that it is position correctly.
3. Glass turntable fitted
incorrectly
Check that the glass turntable has been placed
correctly on the turntable.
4. Turntable has
developed a fault
If the microwave is within its warranty period, please
contact customer services for further advice or take
the microwave back to the retailer it was purchased
from for a refund or replacement.
Too noisy
1. Glass turntable fitted
incorrectly
Check that the glass turntable has been placed
correctly on the turntable and is not hitting the
walls/doors of the microwave during operation.
2. Dishes/plate are too
large for the microwave
Check that the dishes/plates are the correct size for
the microwave and that they are not hitting the
walls/door of microwave during operation.
TROUBLESHOOTING
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