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Problem Potential reason
Potential solution
If the
microwave
doesn’t work
1. Microwave is not
plugged in
Make sure the plug is plugged in securely into the
mains and the plug is switched on. If it is not, remove
the plug from the socket, wait 10 seconds and plug it
in again securely.
2. Plug is not working
The plug socket that the microwave is plugged into
may have become faulty. Plug the microwave into
another known good plug socket, ensure that the
socket is turned on and check if the microwave now
works.
3. The plug has a blown
fuse or the mains circuit
has a blown fuse/tripped
fuse
Check the plug for a blown circuit fuse or a tripped
main circuit breaker. If these seem to be working
properly, test the socket with another appliance.
4. Microwave has
developed a fault
Contact customer services to talk through the problem
to see if any solution for the fault can be found. If not
and the product is within its warranty period, then the
microwave should be returned to the retailer it was
purchased from for a replacement or refund.
If the
microwave
power will not
work
1. Door is not closed
Make sure the door is securely closed. Otherwise, the
microwave will not engage or operate.
2. The timer dial has not
been set.
You need to turn the time control dial clockwise to set
the time and initiate cooking.
Not heating Magnetron not working
The component that produces the microwaves is
called a magnetron, if food is not being heated or is
'luke' warm then it is likely this component has
developed a fault.
If the microwave is within its warranty period, please
contact customer services for further advice or take
the microwave back to the retailer it was purchased
from for a refund or replacement.
24
The microwave oven may cause interference to your radio, TV or similar
equipment. If this happens, you stop the interference by moving the radio,
TV or equipment as far away from your microwave oven as possible.
WARNING: To reduce the risk of personal injury, always
unplug the microwave before performing maintenance
or trouble shooting checks.
TROUBLESHOOTING
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