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Problem solving guide
62
Problem Possible cause and remedy
Fill the bean container
appears in the display
even though the bean
container has just been
filled.
This is not a fault.
Confirm the message with OK.
Insufficient coffee beans are getting into the grinder.
Have you used a dark roast?
This type of coffee bean is often oily. These oils can
cling to the inside of the coffee bean container and
hinder the flow of beans.
Make a coffee and observe whether the coffee
beans drop into the coffee bean container.
Clean the coffee bean container more often if you
are using darker, oilier coffee beans.
Try other types of coffee beans which are less oily.
The coffee machine
does not rinse itself
when turned on.
This is not a fault.
If the coffee machine is already at operating
temperature, rinsing will not take place.
Coffee dispensing is
repeatedly interrupted
and the message Fill the
bean container appears in
the display.
This is not a fault.
The brew unit has not detected the ground coffee.
The coffee may be too finely ground or there may not
be enough of it. Usually this is because the grinder is
set too fine and the amount set is insufficient.
Confirm the message with OK.
If the coffee is too strong for you or tastes bitter, try a
different type of coffee beans.
If the display appears with all types of coffee:
Set the grinder to a coarser setting.
Check the amounts of coffee set for all coffee
drinks. Select a larger amount of coffee if
necessary.
Don't forget to check any drinks changed in “User
Profiles”.
If the message only appears when dispensing certain
drinks:
Check the amount of coffee set for this drink.
Select a larger amount of coffee.
You may also need to set a coarser grinder setting.
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