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Problem solving guide
61
Problem Possible cause and remedy
After switching on the
machine the message
Empty the drip tray and the
waste container appears
even though they are
both empty.
This is not a fault.
When the drip tray and waste container are emptied
after the coffee machine has been switched off, the
internal counter is not reset. Empty the drip tray and
the waste container appears in the display even
though the drip tray and the waste container are not
filled to the maximum. Remove the drip tray and
waste container from the machine, empty them if
necessary, and then refit them.
Neither milk nor milk
froth comes out of the
central spout.
The milk pipework is blocked.
Clean the central spout, taking particular care to
clean the cappuccinatore and milk pipework
connections carefully with the cleaning brush.
Empty the drip tray and the
waste container appears
in the display, even
though the drip tray has
been emptied.
The drip tray is not positioned correctly in the
appliance.
Push the drip tray in as far as it will go.
Make sure that the lower panel is sitting on the
drip tray correctly.
When the drip tray and waste container are emptied
after the coffee machine has been switched off, the
internal counter is not reset. Empty the drip tray and
the waste container appears in the display even
though the drip tray and the waste container are not
filled to the maximum.
Insert the drip tray and the
waste container appears
in the display even
though both are fitted.
The drip tray is not in the correct position and is
therefore not detected.
Empty the drip tray and the waste container.
Reassemble all parts and push the drip tray back
as far as it will go in the coffee machine.
The drip tray or waste
container is full or
overflowing, although
they have been emptied
following each
reminder.
This is not a fault.
The drip tray and waster container were probably
removed or the appliance door was opened without
the drip tray and waste container being emptied.
When the drip tray is removed or the appliance door
opened, the internal counter for emptying the drip
tray and waste container is automatically reset.
Remove the drip tray and waste container from the
machine and empty them.
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