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24 TROUBLESHOOTING
TROUBLESHOOTING
FAQs
Frequently Asked Questions
Before Calling for Service
Review this section before calling for service; doing so will save you both time and money.
Cooling
Q: What are the best temperature settings for my refrigerator?
A: The default setting for the refrigerator is 3° Celsius. Adjust these settings as necessary to keep food at
desired temperatures. Milk should be cold when stored on the inner shelf of the refrigerator.
Q: How do I set the refrigerator temperatures?
A: Continually press the Fridge button on the control panel until the desired temperature appears. The
numbers will cycle from highest to lowest and then return to the highest again with continuous
pressing.
Problem Possible Cause & Solution
Refrigerator is not
cooling or has no
power.
A fuse in your home may be blown or the circuit breaker tripped. Or the appliance is
connected to a GFCI (Ground Fault Circuit Interrupter) outlet, and the outlet's circuit
breaker has tripped.
• Check the main electrical box and replace the fuse or reset the circuit breaker. Do not
increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified
electrician.
• Reset the circuit breaker on the GFCI. If the problem persists, contact an electrician.
The refrigerator control is set to OFF (some models).
• Turn the control ON. Refer to the Setting the Controls section for proper temperature
settings.
Appliance was recently installed.
• It may take up to 24 hours for each compartment to reach the desired temperature.
Appliance was recently relocated.
• If the appliance was stored for a long period of time or moved on its side, it is necessary
for the refrigerator to stand upright for 24 hours before connecting it to power.
Cooling system runs
too much.
Appliance is replacing an older model.
• Modern appliance require more operating time but use less energy due to more efficient
technology.
Appliance was recently plugged in or power restored.
• The appliance will take up to 24 hours to cool completely.
The door is opened often or a large amount of food / hot food was added.
• Adding food and opening the door warms the refrigerator, requiring the compressor to
run longer in order to cool the refrigerator back down. In order to conserve energy, try to
get everything you need out of the refrigerator at once, keep food organized so it is easy
to find, and close the door as soon as the food is removed. (Refer to the Food Storage
Guide.)
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