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19
BEFORE YOU CALL
PROBLEM CAUSE CORRECTION
SOUND AND NOISE
Louder sound
levels whenever
appliance is on.
• Appliance operates
at higher pressures
during the start of the
ON cycle.
• This is normal. Sound will level off or
disappear as appliance continues to run.
Popping or
cracking sound
when compressor
comes on.
Bubbling or
gurgling sound.
• Metal parts undergo ex-
pansion and contraction,
as in hot water pipes.
• Refrigerant (used to cool
refrigerator) is circulating
throughout the system.
• This is normal. Sound will level off or
disappear as appliance continues to run.
• This is normal.
Vibrating or
rattling noise.
• Appliance is not level. It
rocks on the oor when
it is moved slightly.
• Floor is uneven or
weak.
• Appliance is touching
the wall.
• Level the appliance. Refer to
“Leveling” section.
• Ensure oor can adequately support the ap-
pliance. Level the appliance by putting wood
or metal shims under part of the appliance.
• Re-level appliance or move appliance
slightly. Refer to “Leveling” in the IN-
STALLATION section.
WATER / MOISTURE / FROST INSIDE APPLIANCE
Moisture forms on
inside appliance
walls.
• Weather is hot
and humid, which
increases internal rate
of frost buildup.
• Door is slightly open.
• Door is kept open too
long.
• This is normal.
• See “DOOR PROBLEMS”.
• Open the door less often.
ODOR IN APPLIANCE
Odors in
appliance.
• Interior needs to be
cleaned.
• Foods with strong odors
are in the appliance.
• Clean interior with sponge, warm water,
and baking soda. Replace air lter.
• Cover the food tightly.
DOOR PROBLEMS
Door will
not close.
• Appliance is not level. It
rocks on the oor when
it is moved slightly.
• Floor is uneven or
weak.
• This condition can force the cabinet out
of square and misalign the door. Refer
to “Leveling” section.
• Ensure oor can adequately support appli-
ance. Level the appliance by putting wood
or metal shims under part of the appliance.
LIGHTING PROBLEMS
LED light is
not on.
• The LED light is burned
out.
• No electric current is
reaching the appliance.
• Control is in Sabbath
mode (Sb is displayed
on control).
• Follow directions under INTERIOR
LIGHTING section.
• See “Appliance does not run”.
• Depress TEMP MODE key and CONTROL
LOCK key for 3 seconds.
The SHOWCASE
mode lighting is
not on.
• The SHOWCASE mode
light switch has been
pressed twice and
released (turns SHOW-
CASE mode off).
• Open the door, and press and release
the smaller gray switch located at
the bottom of the cabinet front. After
closing the door, the interior lights will
remain on.
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